The ticketing area is chaotic. Boarding the water taxi was also very chaotic. On the way to Capri…read more We were some of the last to board. Trying to find a seat was almost impossible. Tons of people were using an empty seat to seat their bags. Which caused quite a stir up for people that needed a seat. I noticed there was a coffee bar, but we didn't get anything. The ride to Capri was about an hour. I slept on the way back. It's air conditioned which is nice.

This company has horrible service. Rode SNAV from Naples to Capri and it was perfect smooth sailing…read morewith very polite crew and on time. The n we rode NLG from Capri to Sorrento. It was horrible. We were about tenth in line with an electronic ticket. Boarding started and the guy refused to scan our ticket. Made us wait for the entire line to fill up the ferry then sent us to the other ticket taker who had the scanner in his pocket the whole time. They tossed our luggage around like yesterday's garbage The inside of the boat was hot and quite uncomfortable. Crew all acted as if they'd never heard English in their life. The windows are so old and crusty you can't see anything out of them. And it seemed to have been oversold as several passengers were standing the whole time with all seats being occupied. Overall I'd highly recommend avoiding this ferry line. They get two stars as they managed to get departed on time. Everything else was a one star experience.

Terrible service. Rude crew. Gave us wrong information and we missed our ferry back to Naples…read moredespite being 20 minutes early to port. Forced us to buy new tickets and refused to issue a refund despite it being their mistake. Staff were extremely rude and not helpful. Use another ferry company.

I had an awful experience with this company, I am afraid. I had booked a ticket for May 16th and…read moreonce in the harbour I was told that it had been cancelled and that I should fill in a refund form to have my money back. So I did, the next day, and I have had no answer and no money in my account. That is simply THEFT as I paid for a service that was not provided by the supplier and needed to find a last minute solution to get to Naples that morning. It is unacceptable these kind of things still happen in Europe and definitely I will present a complaint both to the company and to the authorities concerned. My advice from my experience: NEVER BOOK A TICKET TO THIS COMPANY IN ADVANCE. They are simply not TRUSTWORTHY.

What's not to love about sailing into this place?! Beautiful port and we were excited to see Naples…read moreand Pompeii last September.

Easily got on a very large ferry for Capri, the ride was an hour.Lots of boats we're coming &…read moregoing. It was a clear cool morning. Ferry had restrooms & a snack bar.

I rarely write reviews, but their complete indifference to their own Terms and Conditions has to be…read morediscussed. We bought tickets from their website in May and their site clearly states that changes could be made 4 hours prior to departure. We went to the ticket office at 8:00 to change the time of a return trip at 17:00. We explicitly asked to do it then, but the ticket cashier brusquely said that changes to the return trip can be made at the destination. When we arrived at the destination, the ticket cashier said that we had to call the main office to make changes. We called the main office and were hung up on twice because the staff couldn't speak English or couldn't be bothered to help us. We eventually found someone, who said we couldn't make changes because we checked in already. We had to spend another $50USD in order to get back to our home port on time. Please be smart and avoid this scheming, underhanded company. Here's the link to their FAQ: https://link.snav.it/en/faq.html. Their T&Cs never stated anything about changes.

Took SNAV for Ancona - Split crossing. The boat was like a cruise ship (many shops, a few…read morerestaurants, lounges). Our outside cabin was clean. Live music and dancing in the evening. Excellent soundproofing: your cabin is quiet. Bars, restaurants. Staff is very friendly and accommodating. Enjoy!

Caremar to the rescue!!…read more After all the ferries to Capri where preemptively canceled due to possible inclement weather and choppy seas, Caremar was the only ferry left standing (figuratively speaking)..partially because it is a very large ferry boat (not as affected by rocky waters) that transfers up to 400 passengers, luggage, and vehicles. After a 3 hour wait at the port, mixed with anxiety from uncertainty if the ferry would run, heavy luggage (sigh*) and a few glasses of Prosecco and wine, we made it unto the vessel. It was a rocky 20 min voyage..but we arrived safely and had plenty of seating choices due to the large area that was very clean. FYI: if you have any heavy luggage..you have to carry that bad boy up a set of stairs to the sitting area...the crew does not offer to help, or should I say, conveniently disappear when its time to embark and disembark. Special shoutout to the beautiful (and athletic) Italian woman in high wedges and cute white shorts, who helped a sista out...she put those crew members to shame lol. Anyway, we made it..and my new friends, who graciously offered for me to stay with them if the ferry canceled, gladly accompanied me to my hotel for a celebratory drink in Capri. yelp update: Actually, I learned on my return voyage that there's an area on the main (walk-in) level to stow luggage..but it would be out of sight during the ferry ride because the seating area is on the upper level, so its kinda at your your risk. But the chance of people stealing your heavy luggage (especially without being noticed) is slim to none. And 2 gracious crew members did help me with my luggage as I disembarked..so they do help!

If there were a zero stars rating available, I would assign to this company. BUYER beware.... this…read moreis a company with no customer service or flexiblity on tickets. We booked and paid for round trip fares from Sorrento to Capri. We missed the scheduled departure but would not honor the ticket even though they had space to sell another ticket. Greedy and arrogant staff make for a regrettable situation. STEER CLEAR!!!!!!

Positano, Amalfi, Capri, and all the small towns in between on Amalfi Coast are like St Tropez,…read moreFrance. The reason St. tropez is so exclusive is because the roads are too difficult and the best way to get there is by boat. Same goes for the "Italian Rivera". Roads are so tight you need to drive a Smart Car or scooter just to fit. Gescab is the best way to go from town to town. Depending on what time of year I believe effects the frequency of boat trips to each location. Positano, Amalfi come once a day. Naples about 8 different times a day. And it seems like they leave every hour, sometimes even twice an hour to the most popular of the bunch, Capri. I wonder how Kris Humphries and Kim Kardashian got to Capri for their Honeymoon... Taking the boat can add up quickly, usually about 30 Euros round trip or as the Italian say "There and Back". But Gescab is always punctual, safe, and probably the quickest way to any location down Amalfi Coast. For the most part I found the staff to be helpful and friendly, though my dealings with them were minimal. Since I may not get the opportunity to yelp each town, here's my thoughts injust a few words on each: Sorrento: Good Home Base to take day trips, great restaurants, not very much beach to lay on. Positano: Beautiful Town, fairly calm, nice beach, perfect for doing nothing but sun and relaxing. Capri: HELLA busy. It's like taking all the people in the world who will be in line for the iPhone 5 on September 21st and putting all on a tiny island. But by far the bluest water and quite beautiful. Amalfi: bigger than Positano. Everything seemed a little more pricey there. Beaches are mostly private, so a fee is charged to lay down. They got a huge church if you're into that. Naples: like an Italian New York, but more dirty. But everything is reasonably priced. Best pizza you'll ever eat for 4 euros, beer for 1 euro, and bootleg everything. That's my take on the Campania region of Italy.

This company is the WORST ferry operator and employs the RUDEST staff I have ever had the…read moremisfortune to meet. We caught the 11:45 ferry from Sorrento to Capri. We were waiting patiently in line to get on the 11:45 ferry while the departing passengers were disembarking. A clear path was available upon embarking the ferry, which all passengers were using as they the ferry. A gentleman dressed in a white shirt then pushed the people in front of us quite hard so that he could instead walk through where we were standing. The man then pushed through us and used the palm of his hand to push my wife on the front of the shoulder to get her out of the way. I then yelled at him but he did not turn around or apologize. At no time did he say excuse me or offer any polite way to get through the crowd. The other passengers in front were just as disgusted as us. Once we were aboard the boat and it was moving, I saw that this gentleman was driving the boat! The driver of the boat pushed four paying passengers out of the way including a woman passenger in the shoulder! The boat was also old, dirty and smelly. It had only one toilet each for male and female passengers. These were located on the lower deck as the toilet upstairs is reserved for staff! There was no safety briefing as is the case on every other ferry I have ever travelled on. Our return trip was even worse. When we purchased our tickets, we were given the ones for 17:45. I asked if we could catch any ferry and was told that we were able to do so as long as it was 17:45 or before. On that basis at around 16:30, I decided to find out which platform the 17:20 and 17:45 ferry would depart from while my wife finished shopping. I wandered to the platform that we got off in the morning to see if I could find someone there to help. A young guy in a white Gescab polo shirt was on the platform and asked me and two others behind me where we were heading. I asked him what platform the ferry to sorrento leaves from. He didn't answer the question and instead stopped talking to me and then went to help the people behind me. I walked off in disgust to see if I could find someone else on the platform who could help. As there was no one else around I went back to him to ask again where it left from. He just replied with "it depends what time!". I said 17:45 and he said that it was on the other side. I asked which platform and he told me 21, which later turned out to be wrong. It was platform 3. Platform 21 was in fact the 18:30 ferry. He had told me the wrong platform on purpose! Once my wife was finished shopping, we asked the local info desk (who were really helpful) what time the 17:20 ferry left. They told us the platform so we headed back over there, where the same gentleman was checking each ticket. He advised us that the 17:20 was full and we would need to wait to find out if we could board it. We asked him multiple times when he would know if we could catch the ferry. He refused to answer and just said soon. He was not counting any of the passengers boarding the ferry so how on earth he was supposed to know if all the passengers with 17:20 tickets actually boarded and whether here would be room left is a mystery. Eventually our patience wore thin and we demanded to know if we could catch the ferry. He then showed us an app on his phone and got aggressive telling us it showed it was full. Another older man in a green polo then joined him who was immediately aggressive and started yelling in my wife's face, asking her what her problem was. I stepped in and yelled back at him telling him just how rude the staff at this abhorrent company are. He then got in my face, yelling and waving his finger. When I didn't back down, He then told me to relax when they were the ones who started yelling first. Apparently the staff can handle yelling at a woman but don't like it when a man yells at them. We then went to platform 3 for the 17:45 ferry (not 21 as I was formerly advised by the Gescab employee) and caught the 17:45 ferry. This boat was operated by a different company (LN) and was much cleaner and newer than the morning ferry. Gescab is a disgraceful company who employs rude staff who appear to routinely be disrespectful to paying customers. This includes a misogynistic attitude where they believe it is ok to yell in the face of and manhandle women. STAY AWAY - there are three other ferry companies that operate services to Capri!!!

This was such an amazing tour to Capri and Anacapri. Our guides were spectacular and took great…read morecare of us. Once we arrived on Capri a bus took us up and we went in the Blue Grotto, which was beautiful. From there we went up to Anacapri which had the most amazing sights. They recommended a great place for lunch and we had time to ourselves for shopping and picture taking. From there we got back on the bus and went down to Capri where we were taken on lemoncello tasting, chocolate tasting and some other goodies. From there we went to the Augustus Gardens which were absolutely beautiful. A little more shopping, back on the bus to the ferry and back to mainland with wonderful memories. Fabrizio and Dominic were extremely informative and I am absolutely certain we would not have gotten around so easily on our own nor covered as much ground. Great tour, highly recommend

We had a wonderful time with the most helpful and genuine guide Fabrizo. Would recommend for first…read moretimers in Capri

Another of Napoli's "art" stations, Università is adjacent to Università degli Studi di Napoli…read moreFederico II and L'Università degli Studi di Napoli L'Orientale. The station has sculptures, interesting mosaics and bright colors. Università is on Linea 1 between Duomo (towards Garibaldi) and Municipio (towards Piscinola). It opened in 2011 so it is a newer station and so you'll find a lift to the street. I ended up with the stairs. There is also the port and the ferry terminal not far away. [Review 19251 overall - 399 in Italy - 221 of 2023.]

Napoli Centrale is one of the main transportation hubs in Naples, the other being the port area…read morefrom which many ferries operate to other cities and islands along the Italian coastline. 25 train platforms are situated in the main level, with another 4 downstairs for local EAV Circumvesuviana trains to Sorrento, Pompeii and other towns. Customers can also transfer downstairs to the metro (subway) line L2. Train tickets can be bought at the station or in advance online, I'd suggest booking earlier as ticket prices for regional legs to other major cities can increase closer to departure. Exterior and interior are modern, with triangular/diagonal/geometric design elements. Within the station several large overhead displays show arrival origins and departure destinations, scheduled/actual times, platforms, and special notes like notifications to board or delays. Travelers wait in the main lobby until platform numbers are published about 15-20 minutes prior to departure for regional trains, then head thru a preliminary ticket check (security checking that each passenger is ticketed), into the train platforms in the inner part of the station. Individual train info is also posted at each platform. Note for Circumvesuviana trains, they don't publish all intermediate stops on the displays so double check your departure time and destination are actually valid for your train route time. I inadvertently tried to get on the wrong train (following directions from Gmaps), only to be directed by a helpful train staff member to the next train on opposite platform arriving 20 minutes later. Inside the main train hall aside from ticket offices and machines, a tourist info center and currency exchange, there are probably two dozen shops and restaurants, not including a separate food hall with a dozen local and chain restaurants, bars and bakeries. From McDonald's and Starbucks to Toasthouse, Sushi Daily, Fresca Pizzeria Trattoria, Cuori di Sfolgliatella and Scaturchio Pasticceria. Within the rest of the station there's a grocery store, bookstore, souvenir, jewelry and trinket stores, cafes, fast food spots, bathrooms. Luggage storage available in station or in the blocks surrounding, which I'd recommend booking in advance. Overall the station was clean, functional and safe. I've no qualms about transiting thru here again!

Bullet trains are the way to go from Napoli to Rome.Super fast and up to 171 miles an hour…read more Scenic views of countryside with free wifi. Leg room is ideal for those that need it. We booked last min and had no trouble finding space since we shortened our trip by a day. Note: our train was on time so give self ample time to get there . Train station number is posted usually 20 min before trip time.