I rarely write reviews, but their complete indifference to their own Terms and Conditions has to be discussed. We bought tickets from their website in May and their site clearly states that changes could be made 4 hours prior to departure. We went to the ticket office at 8:00 to change the time of a return trip at 17:00. We explicitly asked to do it then, but the ticket cashier brusquely said that changes to the return trip can be made at the destination. When we arrived at the destination, the ticket cashier said that we had to call the main office to make changes. We called the main office and were hung up on twice because the staff couldn't speak English or couldn't be bothered to help us. We eventually found someone, who said we couldn't make changes because we checked in already. We had to spend another $50USD in order to get back to our home port on time. Please be smart and avoid this scheming, underhanded company. Here's the link to their FAQ: https://link.snav.it/en/faq.html. Their T&Cs never stated anything about changes. read more

Took SNAV for Ancona - Split crossing. The boat was like a cruise ship (many shops, a few restaurants, lounges). Our outside cabin was clean. Live music and dancing in the evening. Excellent soundproofing: your cabin is quiet. Bars, restaurants. Staff is very friendly and accommodating. Enjoy! read more

Warning! If you are prone to motion or sea sickness DO NOT USE SNAV. My sister and I took the quick ride from Naples to Capri early in the morning when the weather was still pretty cool from our cruise port on our Mediterranean cruise and we were fooled into thinking that the AC would be on the whole time inside the main cabin. The inside of the vessel was a bit claustrophobic but at least the air was on and it seemed okay. But as soon as it took off, the AC shut down and immediately felt like a hot shaking oven for the next hour where there was no air to breathe. The crew automatically passed around bags to everyone like they already knew we're were all going to be sick or pass out. They also just shrugged when people complained about no air, like it was a regular thing that they couldn't do anything about. My sister was so sick her arms and legs went numb and she could not even get up to try to go outside. Those who could get up barely made it to the back of the ship but had their bags close to their faces and I was terrified they were going to spill their bags on the other passengers. As soon as we arrived in Capri and the vessel stopped, the AC immediately turned back on but It was too late. My sister never quite recovered after that ride and was sick the rest of the cruise (and we were only on Day3) on our way back to Naples we used NLG ferry instead and actually paid less for a way smoother and much more comfortable ride back. The AC worked, and the ride was smoother and cooler even though it was late in the afternoon and really hot outside. read more