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    Molly Maid of Northern Kentucky and Southeast Cincinnati

    2.3 (20 reviews)
    Open 7:00 am - 2:00 AM (Next day)

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    Services - Molly Maid of Northern Kentucky and Southeast Cincinnati

    Carpet cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    5 More Services

    Commercial standard cleaning

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

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    The grime on our floors AFTER they cleaned them
    Madeson T.

    Really disappointed with this service. We scheduled a deep clean to take place before we put our house on the market to sell. We scheduled cleaners for the afternoon and the first two showed up at 10am due to a mixup/no response from the office. No big deal. They came back that afternoon - 4 cleaners that were there for no more than 2 hours. We have a clean, non cluttered home. So with 4 cleaners and 2 hours I would've expected to be able to eat off the floors... but no... and it cost $300 * A small snapshot of what was NOT done: Dusting light fixtures Wiping down spots on walls/cabinets Several windows Window sills Dusting furniture Rings on tub Grimy floors from whatever was used to mop I just can't understand what 4 women did in our house for 2 hours because it wasn't clean?? We contacted and sent the attached picture to the office and have been ignored. Very disappointed and will never use again.

    filth on inside of cabinet door
    Daveen K.

    My partner, Nick's mother generously offered to pay for our new home to be cleaned by Molly Maid before we moved anything in. The house was 98% empty--I imagine making the job a lot easier and faster. We planned to be there when they were scheduled to clean on Thursday, October 3rd. They called us on Tuesday, October 1st to say they messed up scheduling and needed to come Wednesday, October 2nd instead. We couldn't be there, but since the house was empty, we just gave them the garage code. At first glance after they cleaned, the floors were swept and cleaned and a few other more obvious things. We didn't move anything in over the following two weeks while rooms were painted, carpets were cleaned, etc. On Thursday, October 17th, we started to notice unclean things like the blinds, fan blades, etc. The most unacceptable and disappointing thing was that the outside and inside of kitchen cabinets, bathroom cabinets and medicine cabinets were filthy. Some of them took five minutes to wipe down inside and out and some took much longer, but it was obvious there was no effort made. We paid a group we thought to be thorough professionals for a move-in cleaning so that we did not have to spend so much time cleaning before moving in our dishes, etc.  On Monday, October 25, around 8:30pm, Nick could not find a way to file a complaint through the website, so he filled out an estimate form, but left the comments I left above and said he needed someone to contact him about a refund. Someone immediately called Nick to give him a sales pitch about getting the house cleaned and had clearly not read the comments. Nick explained this to the employee and she said that she would have to have her manager contact him. It has been over a week and no one has tried to make any contact with him. This is completely unacceptable and inadequate customer service on top of the poor maid service we had already received.

    Jill O.

    Wish I would have checked the other reviews before booking this company. I sent them a checklist of items required for a move out clean of my house. They missed several items on the list even after confirming what they could and could not do, including mopping and basic sweeping (see pictures) as well as cleaning out window tracts. They also lied about time spent at my home. I sent them video from a neighbors ring doorbell and never got any more response except to keep sending the invoice (which I refuse to pay until we come to an agreement on a fair price for time actually spent as well as services actually rendered). DO NOT USE.

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    2 months ago

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    8 months ago

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    2 years ago

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    2 years ago

    Do not recommend unless you want to pay a lot of money just to reclean your entire house yourself...not sure they actually touched anything!

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    6 years ago

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    6 years ago

    Business owner information

    Photo of John S.

    John S.

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    5 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    17 years ago

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    11 years ago

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    Finally, a service company willing to be of service!…read more After viewing the amount of cleaning that the home I just purchased was in need of before moving anything into it, I called SaniClean. Even though the normal business day ends much earlier than the 9 pm I made this realization, I still gave it a try. My expectations were leaving a message and attempting to schedule the next available day. Much to my surprise, not only was my call answered, but I was connected to the owner of the company who personally assured me that they would send over someone to give me an estimation within the hour. True to her word, a knock on my door occurred at 9:20, less than half an hour from my phone call. After showing them around, I received an estimate of the areas I wanted clean and an offer to send the crew to do the tasks at the time of my preference. The next morning, they showed up on time, ready to work. They didn't waste time as many hourly professionals do in setup or unloading. As they walked in, Tara and Ben began work like a well oiled machine, without needing to be reminded of the services requested. They made the shower in the lower bathroom look as if it were brand new, a task that Mr Clean himself would've struggled with. Through their efforts at cleaning, my house now can begin to look like a home. Choosing SaniClean is the best decision I've ever made concerning home care.

    SaniClean did such a great job cleaning my apartment. They hit every one of the very many cleaning…read moremove-out requirements to meet the *VERY HIGH* standards of my landlord. Very easy to communicate with/get a quote and were very thorough. Would definitely recommend AND use again.

    Molly Maid of Northern Kentucky and Southeast Cincinnati - homecleaning - Updated May 2026

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