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    Swept Away

    5.0 (1 review)
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

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    HomeForm Cleaning

    HomeForm Cleaning

    3.0
    (2 reviews)

    Great service. Cleaners were on time and did a fantastic job. Everyone I talked to was very…read morefriendly! Will definitely recommend!

    I DO NOT RECOMMEND…read more I have been very dissatisfied with HomeForm Cleaning. They conducted a cleaning for my house after the previous tenants moved out on 5 May. I have two main concerns: 1 - Cleaning Quality) Most areas of the house looked fine, but I paid for the pet cleaning, and the stairs were skipped entirely. You can see in the photo that there was a significant amount of hair still in the carpet, and especially in the edge of the stairs. We had to spend a long time cleaning the stairs ourselves to get the carpet cleaned. 2 - Customer Service) While cleaning, the team flushed a toilet and left the water running (the stopper stayed open), and did not say anything. This was an unoccupied house, so the running water issue was not noticed until 13 days later when I came myself. When I raised my concern, I was first told that the water was ALREADY running, which was simply a lie (I reached out to the county to get exact water usage reports, so I know this). Additionally, the team called me on the first day saying they needed to add a second day to clean the house, and did not mention the running water whatsoever. So even if it WAS already running, they neglected to tell me that there was an issue. And if they had just taken 10 seconds to look at the toilet they were already cleaning, they would have realized they left the stopper up and stopped the water. Naturally, this resulted in a huge water bill even though the house was empty. When I reached out via email, Cristian @ HomeForm originally stated that they would "help wherever they could." However, after their original email, they have not responded to me since. I had to pay for their mistake myself, so my original cleaning ended up costing triple of what it should have. Nice people, medium cleaning quality, very unsatisfactory service. Whether you are renters moving out or an owner, you need to be able to trust that the company cleaning your home is one you trust. HomeForm Cleaning is NOT that company.

    Swept Away - homecleaning - Updated August 2026

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