When speaking to the receptionist he was extremely rude and short. Definitely not the way to be speaking to customers

We spent more than we usually do to stay here on our last night in Paris before heading home. What a treat! I heard about this place when it was remodeled, after being abandoned for so long. It's so obvious that a lot of money was spent on this place. The huge pools. There are two. One is indoor, the other outdoor. We were lucky, they weren't crowded. Towels and robes are provided. The indoor pool was warmer. On level -1, the Clarins Spa is located, as well as the steam room, sauna, fitness room and lockers. Huge locker area, which contains lockers, showers, changing room, sauna and swimwear dryer. Fresh robes and towels are on this level also. Our 'Executive King Bed' was spacious. It had a rounded window overlooking outdoor pool, full-size Clarins products, towel heater, outlets on both sides of bed, comfortable mattress pad, memory foam pillows, touch sensitive reading lamps on both sides of bed, separate toilet room and so much more. We felt a bit confused as to how to get from level 2, where our room was located, to level 0, where the pool is located. There's a specific elevator to use. Unfortunately, this elevator is also used by people trying to go to Rooftop Restaurant on Level 4. You could be in your bathrobes with non-hotel patrons wanting to go to dinner. We eventually found the stairs to walk all the way down. We felt that it was a bit circuitous to get to pool area. You will see when you get here. This place is bit far from the major Paris sites. But the Bois de Boulogne and Louis Vuitton Foundation aren't too far away. If you love swimming, this place is a must. read more

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to start the place was 800$ a night which I don't mind if the service and amenities are good ... so I arrive to check in and my room is not ready I got in at 1 that's expected as it's usually 3 I then said okay I will use the pool he said no that's not available until I have my room I was taken back so I said okay I'll just use the gym which he then said the same thing I put up a fuss of course as I've never heard of that in my life and I travel all the time everywhere in the world let alone high end luxury place ... then him and his colleagues continued to speak French in from of me about me which I said it's super rude to talk about people infront of them especially when they don't understand which they then shrugged off like I was in the wrong ... essentially I'm an easy person i booked this place for the pool now I won't even have access to it until after 4 lol kinda defeats the purpose ... anyways the place looks nice from what they allow me to see from the lobby as I don't have a room lmao to each their own but I highly recommend not staying here especially if you want the pool as its only available when you get your room which I'm being told is 4 pm read more

The Molitor is a beautiful and cool hotel! The pool is warm with a great space for lounging with a drink! The rooftop dining is outstanding with a beautiful view! Romantic! The buffet breakfast is wonderful with a full selection of foods to choose from that are delicious. Staff are friendly and helpful, especially Meyream who was so attentive, friendly and nice. read more

Really convenient nicely run hotel. Good concierge for non-French speaking. Foosball tables throughout. Beautiful spacious pool with lap swimming. Outdoor seating for drinks. Rooftop bar (pricey). Onsite gym with a bench, free weights, dumbbells up to ~50 lbs. Treadmills. Daily breakfast classic French, meats, cheeses, breads, sausage, bacon, chicken, grilled mushrooms, wonderful scrabbled eggs, fruits, pastries. Next to Roland Garros and PSG soccer stadium. Steps from a large Carrefour supermarket. 10 minute walk to Exelman subway stop. read more

This is by far my favorite hotel in Paris. I am a dermatologist who came for the IMCAS conference and the highlight of my stay was the Molitor hotel. I absolutely felt like a queen, esp with the five star treatment I received from the concierge Pascale and Tarik. They noted every single detail of my stay including my visit to the Eiffel Tower and more importantly my birthday! They arranged a surprise at the hotel every night. Will only be staying here in the future read more

This is a very nice hotel with beautiful art history behind it. The rooms have the view of the big pool and the view of two stadiums. The decorations are very vibrant and lively. The only reason I gave 4 star is that they didn't clean my room one day when I called they said that the cleaning crew are done for the day but they did brought me towels and also they only serve salad and desert for room service after about 1am. Other than all of this, the place is very nice. The area is low key which is great. An Uber ride from here to The Versailles is only 25€ and 25 minutes. The ride to the Eiffel Tower is less than 10 minutes and cost me 7€ on Uber. I like it here. read more

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I am extremely upset about the service I encountered at this hotel. My wife and I decided to stay here to celebrate my 30th Birthday - an important life moment for any guest, booking the most expensive suite they offer at a rate of over 700 euro a night. At check-in we were aggressively accosted about our reservation by the staff, claiming that we did not have one - nor that we had paid for one. Quite the contrary, as we had pre-paid, in full - online in advance and presented a valid reservation number in a confirmation email. The first member of staff we dealt with was Roman Poterre and he actually said to me that I did not have a reservation, and that this must be because my card was declined even after presenting him with confirmation of our reservation indicating the amount had been paid in full and charged successfully. He was claiming we had not paid, or that for some reason he knew the financial status of a reservation he could not find. Not only insulting, this doesn't make any sense. We were told by Roman Poterre that our "transaction was declined" on a reservation he could not find - although we have already paid in full online and showed a valid reservation number. At this point, a manager Wilbeth Roque appeared and continued to accost us aggressively about the validity of our reservation. Criticizing the fact that we were without a reservation, although we presented her our reservation number. She then forced us to give our credit card to charge the full rate again of the night. This completely unacceptable behavior was then continued after I presented a second receipt showing confirmation of payment at the time of booking, and that the charges have been successfully placed on our card. Upon my request to remove the charge, she insisted to keep our money blocked and unavailable for our vacation. At no point did she call anyone or in anyone try to resolve the situation or find a solution to the problem. She did not apologize for this inconvenience and did not solve anything, besides taking more money from us. During all this, at no point did the staff welcome us to the hotel - give us information about the hotel, or recognize the fact that we were spending the evening to celebrate my birthday. Also the staff did not welcome us back to the hotel, due to the fact that I have already stayed on property before. They didn't even ask us where we have come from, since they were more interested in fighting with us than welcoming us. Due to all this stress, our entire stay was uncomfortable and unpleasant, having been overshadowed by an AGGRESSIVE staff. These two staff members should not be customer facing, and do not have the proper training or skills to handle clientèle. My wife kindly reminded the manager we were here for my 30th birthday (again) and suggested to remedy the situation with a bottle of champagne. Instead, we found 2 bottles of juice? That had also passed expiration date. This was an insult to us, and our family. Our room had bugs in the bathroom, and other areas. The next morning, upon entering the spa area - the staff tried to nickel and dime us for access to the jacuzzi area, claiming at first they did not have one (a lie) - then changing their mind like Trump, and giving us a price of 150 euro per hour to access a spa which our room already included. That's 2.50 euro per minute. This was by far the worst hotel experience I have ever had in Paris. As a Tech-worker from San Francisco, and having traveled the world and staying in 5-star properties on a weekly basis, this behavior was unimaginable. It felt like opposite day, nothing was working. Do not spend your money here. I will never return to this hotel, and buyer beware the staff is COMPLETELY INCOMPETENT. This hotel has lost our business, and we will never return to be insulted. read more