I'm very pleased with F Lax Construction for the great job in repairing water damage to my…read morebathroom, bedroom and family room. The Project Manager Brandon and all of the crew members were very professional and thorough in everything they did.

Our experience with this company--particularly with the assigned project manager--was deeply…read moreupsetting and unacceptable from start to finish. The project manager Brandon Mazzacco, was consistently unprofessional, failed to communicate clearly, and generally did not appear to know what he was doing. He provided an inaccurate timeline at the outset and failed to consult with the work crews responsible for carrying out the job to ensure it was feasible. As a result, the timeline was extended at the very last minute--not once, but three separate times--which left our family displaced from our home for three times longer than we were originally told. The quality of the work performed was equally unacceptable. Much of the work was done poorly, and in several instances, it was completely incorrect. We repeatedly raised these concerns with the project manager, who failed to address them adequately. As a result, areas of our home were damaged--damage that could have and should have been avoided had the work been done with care, competence, respect and proper oversight. What is most disturbing, however, is the growing belief my wife and I share that this mistreatment and negligence were not just about incompetence, but deliberate. As a mixed-race gay couple, we could not help but notice the dismissive tone, condescension, and blatant lack of respect we received throughout the process. We cannot ignore the pattern of disregard and the persistent failure to correct mistakes that, in our view, went beyond negligence and bordered on discriminatory behavior. We expected a professional experience. What we received instead was disrespect, broken promises, poor workmanship, damage to our home, and a lingering sense that we were never treated as equal or worthy clients. No family should have to experience this--especially in their own home.

Beau Arnold and Will Dugan helped with some of our bathroom remodel, installing our vanity and…read morefixing some of the wall for the medicine cabinet. They went above and beyond making sure it was all perfect. Would highly suggest them!

Don't hire this company!!! They will rip you off and not do repairs that were supposed to be done,…read moreand IF they did repair any item, don't expect it to be done correctly!!! I had to pay over $13,000 to get the things they repaired FIXED correctly after they left my house with CODE VIOLATIONS!!!! I wouldn't give them even one star but I can't give a review without any stars!!! One is too high!!! Look elsewhere for someone to repair items that need repairing!!!

My go to rug cleaner! We have wood floors in our home so that means we have a ton of area rugs…read more Never had them clean before and felt it was the time to do them. Called and was told that I can bring the rugs to the store in Oak Park or the truck will come to my home and pick them up. I opted for the truck coming to my house to get them all. If you drop them off at the store they gave a discount. Be prepared to wait though! Lots of waiting for a phone call for them to update you on the progress of your rugs. I think overall from my first phone call to the rugs being re-delivered took over a month. Their communication was pretty good - they called to let know the status of my rugs and if I wanted certain extras like a stain resistant coat. The guys who came to get our rugs were professional and quick. They took 4 big area rugs and a hall runner. They never told you a price until the guys put all of your rugs back where they go in your home. So I wish they were more upfront about the price. The price was worth it based on how clean my rugs looked - they all looked new. All the stains and marks were gone! The guys who came to put the rugs back were patient with me trying to remember how the rugs were laid. Pro tip to take pictures of how your rugs were laid before they take them. They also would move my furniture so my husband and I could shuffle the rugs back in place.

A crew came to shampoo, my rug, and my they left it. Sewing wet smeared the the soiled rug. It was…read morethe worst condition when they left. I did not recommend them.

I had TKO do my roof, gutters, and some tuck point. They did an awesome job. They were very…read moreprofessional. Everything looked great and cleaned up. I highly recommend them, they do good quality work.

The roof they put on only last a few years ago Leaking. They used the cheapest shingles and had…read morea bunch of nail pops and gaps. And Joe never got back with me. So I had to get a whole new roof after only 8 years

We are so impressed! Eric is such a professional, he's smart & kind, his crew is unbelievable! We…read morehad such a small window to get the roof done and he got extra guys up there and got it done for us, before all of the terrible spring rain! The roof looks amazing, the cleanup they did was phenomenal and we got a great price!! Linda W

From the estimate, to the completion of work, Eric communicated each step. All of the workers were…read morerespectful and professional. All of my questions were answered regarding roof and what needed to be done. His pricing was excellent. I would highly recommend to any one looking for a new roof. Thank you Eric and the entire team. sandy

George at Right Step Epoxy did an absolutely phenomenal job epoxying and tinting our basement…read morefloor. From the very beginning, he was friendly, professional, and incredibly considerate of our home. Our basement floor was unique due to how the builder poured the concrete, and after the initial work was completed, George felt it didn't fully meet his standards or ours. Instead of settling, he proactively came up with a solution and went above and beyond to make it right. The final result didn't just meet expectations it exceeded them. That level of craftsmanship, integrity, and pride in his work is rare. I couldn't recommend George and Right Step Epoxy highly enough.

They were recommended by a friend. George was pleasant, personable, and said all the right things…read more We felt comfortable hiring him to do epoxy floors in a 1200 sq. ft. salon. Doesn't show to appointment and has excuses with a smile on his face. Doesn't answer text messages or phone calls, voicemail box is full, no return calls. Edges of the floor were so rough it couldn't even be mopped. Trying to get him to come back was torturous. I had to contact him through social media to get a response. He had the nerve to tell me that he "accidentally " blocked me! He finally came and claimed he fixed it. The epoxy throughout traps dirt. Hair dye drips, even when immediately wiped up, stain the floor. The floor scratches so easily that even when you drag a cardboard box it scratches. When we finally got him to come back, he was full of promises, scheduled the job for a re-do and never showed. He quit responding. Now, after a year and a half the topcoat is actually peeling off when you mop. We work hard for our money, only to be out thousands of dollars, and embarrassed of how our floors look. The man is a crook and a shyster.