The treatment is great but the lack of help is baffling. Twice I have said, I don't have insurance…read moreand asked if there was any help they could give with payment plans and was told nothing. I don't know if it's the receptionist just not wanting to do her job or there really isn't anything they do. For this reason I won't be going back. What could improve? Be more open to people who don't have insurance. I still want to pay you and don't want anything free just wanted a bit more options.

We have been patients of Dr Nail for years we love how attentive he is honest and very fair pricing…read morefor dental work that we even started taking our kids to see him now! We highly recommend DrNail.

I was shocked by how this office operates. A week earlier they confirmed my kids' insurance was…read moreaccepted, but the day before the appointment they told me it wouldn't be covered and that a "second opinion" would cost $195 per child. I've already been to two other pediatric dentists and never once was I charged for a second opinion -- so clearly this office is out of line. When I tried to reschedule, they insisted on a $150 "no-show" fee, even though they called me less than 24 hours before. This feels like a money trap, and I'm prepared to involve my lawyer. I will be taking necessary actions and reporting this office to the Texas State Board of Dental Examiners and the Texas Attorney General's Office - Consumer Protection Division. If any of you have gone through the same thing, please do the same so this practice is held accountable.

10/10 recommend !!! My child had the BEST experience here with the staff and Dr.Marshall! He can't…read morewait to see them again in 6 months!

Dr. Vi is the best!!!! I hated the dentist absolutely hated going. Until I started going here!…read moreGentle hands! Makes you feel relaxed ! I went in for an extraction I was so nervous and scared. My appointment was at 3 pm. She numbed the area came back I think she knew I was nervous. She said I'm just make sure it's numbing. Bam! 1,2 and 3! Alrighty I'm done. I was shocked! No pain during and no pain after! I asked my dad to come with me cause I thought I was gonna be in a lot of pain or whatever. She did it so fast my dad was like I didn't even get thru the intro of my show. lol it's a drive for me I live in south east Houston. So to tell yall I drive over here even during traffic hours should tell you everything you need to know! And the staff EXCELLENT NICE WELCOMING ALL THE ABOVE!

Had the pleasure of working both with Dr. Hoang and Dr. Duong. I was looking for a better dentist…read morefor me and my son when I came across this dentistry. As soon as I came in everyone was so attentive and answering any question I had. My service was great and Dr. Duong couldn't of done a better job with my son. Place is neat, clean and everyone is so welcoming.

Dr. Alice and her team always make our dental visits fun and enjoyable. They are always quick to…read moresee us, see my little boys quickly and keep them entertained for their appointment. They have a great dental experience so they're excited to go back! They have special events for patients and so much more. We will be lifelong patients. Looking forward to my baby girls first appointment!

Absolutely Horrible experience. This includes Doctor and clerical staff. Unethical scammers preying…read moreon the emotional state of mothers and children to make a buck. Came in with a pre screening for fillings for my toddler. After a 40 min wait non iv sedation, went on the table strapped her down then the doctor comes in with all these other recommendations as my child growing increasingly anxious. Tactics used to force you into hasty & costly decisions. By this time my child's unnerved and resisting. Talked me into pulling a tooth and inputting a spacer. Said the filings the diagnosed previously were just stains. Said she was too anxious after pulling the tooth and to come back for the spacer they had already charged me for. Sent me a notice shortly after that stating they refuse to do oral sedation she'd have to get IV which is extremely expensive and not covered by insurance. No concern about the unprofessional ambush after stalling her down and stalling with recommendations until she got restless. Refused to give me x rays the day of and multiple times after. I've sent written requests as well., still no x-rays. Excuses like their email was down and they didn't know when it would be up. Still haven't got a refund for the unpreformed procedure.

OK, I will start off by saying this place was extremely busy today. I had a long wait to be seen…read more The girls upfront are extremely friendly and "Maria" who did my teeth cleaning was Absolutely Amazing out of all the teeth cleanings I've had, she did the best... I felt frustrated coming in but between Maria the doctor and the smiling attitude upfront, I love this place!

I've been taking my daughter here for 8 years. Rodeo has been her dentist since we moved to Texas…read more I hate that we had to move her because of miscommunication from the call center that they use to take appointments. For context: we had an appointment scheduled Dec 9 at 4:30 pm. On Dec. 8 I called in the morning to see if I can reschedule and the person I spoke with said they'll give me a call back at the end of the day for a new date and time. Never got a call, but I figured they were busy and that we'll just make the original appointment work. On Dec. 9, I called an hour before the appt and said that we were running late because of school traffic and asked if I could bump her appt down to 4:45 instead of the original 4:30. They said it was fine and they'll see us then. We got there a little after 4:50 and when I went to check in they said they couldn't see us because we were 15 mins past the grace period. I told them that wasn't right, because our appt was at 4:45. They said they had us down for 4:30, so I explained the call I made the day before attempting to reschedule and the call I made that same day where they said I could come in at 4:45. The lady said since the call center took my call, they have no record in their system and therefore have to forfeit my appt because all the doctor's were booked. Lady tried to say the miscommunication with them has been an ongoing issue, and that there was nothing she could do. Very disappointing given the miscommunication was on THEIR end. You would think they would've done something differently since they have actively known about the issue. Shame that 8 years of loyalty have gone down the drain over an issue that they were aware of. My daughter now goes to my dentist, Dr. Taha over at the ToothBooth. My husband and I have been going there for at least 6 years and we have never had any issues. They always go above and beyond, especially in communicating. Within a week I had an appt there for my daughter and she was in and out in less than 45 mins. for her cleaning/check up. Shame on Rodeo.

Wish I could give an honest review. This office came highly recommended by my son's pediatrician…read more I have called both locations, left messages, and even filled out the appointment form online multiple times. All with no response. I can't even get a person to answer to schedule our first appointment ever.

Found Dr.Regina Lewis a few years back with my first child. So glad we found her!! The place is so…read morefun for the kids. They can watch a movie with headphones during their cleanings. The staff has always been so sweet and made my children feel safe during any cleaning and treatments.

Dr. Kim and Jen (hygiene) provided an excellent experience. After having had a previous experience…read morethat was not ideal, I was reluctant to find a new dentist that I could trust. Dr. Kim took the time to explain the details of "why behind the what" and provided great dental advice. I highly recommended Jen! She did an awesome job cleaning my teeth and giving me educational tips and information. The staff is friendly and very professional from the moment you walk in and throughout your appointment. Great job everyone!

I'm extremely disappointed with my experience at this dental office. I arrived on time for my…read moreappointment, yet I was left waiting over 20 minutes with no communication or apology. On top of that, they tried to pressure me into getting new X-rays even though my previous X-rays were taken less than six months ago. When I questioned the need for additional X-rays, they continued pushing for them and ultimately refused to perform my scheduled teeth cleaning because I declined. Another concern is the constant staff turnover. Over the years, I've had three different hygienists, which makes the office feel very inconsistent and unorganized. Overall, the experience felt more focused on upselling services than patient care. I'll definitely be finding a new dentist.

Dr Farias is an absolute master of her craft! I had a chipped front tooth that had a not-so-great…read morerepair done by another dentist. I was not happy with my front teeth for almost 2 years. I was referred to Dr Farias because of her excellent bonding work. She fixed the tooth and even noticed some wear on another tooth that she took care of at the same time. I am so pleased, so happy with my results. They turned out beautiful and I feel confident smiling again!!

Called to make an appointment for my adult son with special needs. Was told they would have to…read morecall me back after they speak with the dentist. I got the return phone call and was referred to another dentist. She refused to see my son because he is special needs. He has no major Health issues. She simply refused because he is special needs. So heart breaking to be discriminated against because your adult child has special needs.

They were very patient with my 2 year old. He had an accident so we were there for his tooth. They…read morewere quick to see us and we were able to schedule an appointment the night before online. The front office ladies were very kind. I appreciated that Dr. Gainey took her time explaining everything to me and was very knowledgeable on the subject. We have a follow-up visit scheduled.

I just want to share how grateful I am for Dr. Foster and her assistant Raquel. They were…read moreabsolutely wonderful with my son, who is on the spectrum, during his dental appointment. He can sometimes feel anxious, especially if things aren't explained clearly but Dr. Foster & Raquel took the time to walk him through everything in such a calm and reassuring way. Raquel was equally amazing so patient, gentle, and encouraging the entire time. They made him feel safe, heard, and comfortable, which means so much to us as parents. It's not always easy finding a dental team that truly understands how to work with kids, and we're so thankful for the kindness and care they showed Nathan. Highly recommend them to any parent looking for a compassionate pediatric dental experience!