Kevin was very knowledgeable and helpful. You made a complex process much easier! Thank you.read more

Great staff! Very clean store employees are friendly, fast and caring. Customer service is the top…read morepriority. They provide notary' services, shipping, amazon returns. Al with a great attitude and willingness to help. Prices are way better than other stores!!

Great service, very convenient and super friendly, also if you need to renew your passport, he also…read moretakes pictures

Naveen was very helpful in explaining the process for me to obtain a new passport. He was even…read morehonest and recommended I go directly to an acceptance center as I had already completed the application myself. I will definitely come here for any future needs.

I had to get something notarized with my mom's signature and he was in a rehab facility. And Megan…read morewas able to come and notarize my paperwork I was so happy!!! If I ever do notary again I will reach out thank you again!!!

Oh my goodness, Megan has been a life saver. I reached out to her the same day I needed to get a…read morenotary done and she was able to come to my place exactly at the time she said she'd be there. She's very professional and punctual and I couldn't have asked for someone better. She values her work and her clients. I will continue to work with her in the future for anything that I need notarized. Thanks again, Megan!

The staff are friendly and helpful. I've used the mail and live scan services here for years. It…read morecan get busy at times. Convenient location, lots of parking available.

Excellent customer service. Patient with my questions. To mail my second package so I will have to…read morecome back. But they help me prepare for my next visit and gave me ideas on the best cost and options for my package.

Very kind and helpful. We booked a last minute appointment for notary signing and she was kind…read moreenough to put us down after 5pm. For payment, she takes Zelle, cash and check. Each signing was $15. Fast and quick. Thank you, Yulian.

She was prompt and prepared. She reviewed the documents and took time to ensure we were aware of…read morepricing. She was friendly, nice and thorough.

I had foreign documents that needed to be notarized & thumbprinted. It was confusing as to what…read moreexactly was needed on my part due to language barriers and different country laws. Lisa spent some time with me explaining different notary certificates and provided examples that I could forward onto Japan and see which would suffice. Were able to get this done correctly the first time because of her suggestion. I spoke to 2 other notaries and was told "double check to see what exactly they need or nope we don't do that", which was not helpful. Lisa was great, and I wil recommend her to others from here on out She's a champ!

Lisa went above and beyond to help me my father in law sign some documents. She was very…read moreprofessional, prompt and communicated clearly. Would absolutely recommend!

I stopped coming to this UPS Store about a year ago. I used to use them for Amazon Returns and…read moreNotary, however my previous experience was the charges any amount they like to quote. Today I stopped by again because the other UPS Store's Notary person is off so I decided to give them another try since I called them. Honestly I don't know why they're so lazy there. It's obvious that I bring my little English speaker elderly parent to update her pension benefits update which requires Notary. The chubby tall man was doing nothing and when told we need Notary the younger man have to help him get the Notary booklet. While he was walking over he asked for the Title of the Form, we gave it to him. He insisted my mom that speak little English need to know the title. He did not accept it while she was explaining it to her it's update pension benefits after his death. It's pretty much the same title, while he insisted it's the law and turn us away. It's probably because I started asking them if it's $15 per person. They are pretty much thieves there. Someone needs to investigate them and get them arrested if possible. I know I'm ranting but it's just this isolared UPS Store because I'm still using other UPS store, just to be fair.

I had an excellent experience at The UPS Store thanks to Johnny. He was professional, friendly, and…read moreincredibly helpful throughout the entire process. He took the time to answer all of my questions, explained my options clearly, and made sure everything was handled quickly and accurately. What really stood out was his positive attitude and willingness to go above and beyond to provide outstanding customer service. It's rare to find someone who is both knowledgeable and genuinely cares about helping customers. Johnny made what could have been a stressful task simple and hassle-free. If you're visiting this UPS Store, I highly recommend asking for Johnny. He is a great asset to the team and deserves recognition for his exceptional service!

Every lawyer needs a reliable notary/process server and I was happy to find one in Sacramento. I…read morehad a rush job on a holiday weekend. Joey answered my email within minutes, others took days, he was reasonably priced, followed-up with important questions about instructions. A real joy to work with, there were even several late night exchanges that were critical to the service. Who does that any more!!!

Very personable and came out to notarize some docs for me. On time and thorough. Would use again.read more

My printer has been broken for the past few months so I come here to print out address labels…read morewhenever I make a sale on Poshmark. I've been coming here for the longest time and the service has always been top notch. Every time I'm here, someone ask me at least once if I need help with anything. One employee spent a few minutes to guide me on how to work the scanner and printer and showed me step by step how to print out documents from my phone. I learned it one time and now I'm an expert at it. It's very easy for me now. I just send an email to their email and after a few minutes I get a code to print it out on their printer. Prices are fair. They charge ahead in increments of five and you only pay what you print out. I do what I need to do and walk out without being bothered. This place is convenient and service is great. I made a phone call once to ask a question about scanning and I felt very comfortable walking in without knowing anything because the employee says they are willing to show me how to do everything. That's very nice and considerate of them. I hope they stay in the neighborhood for those who don't have a printer at home. I eventually learned that I can now scan documents on my phone but I appreciate that they have printers available when I can't replace my printer just yet.

So I come here at different times when I need to ship stuff. Most of the time it's when a certain…read morevendor uses them. I don't really come if I have to ship something on my own. They are located in a strip mall. There is a parking lot with some spaces dedicated to the business. I used one of those spots. The spots are really tight and I don't really like the spacing since there isn't much room to get out of your car or in case of scratches from the other vehicles. It was pretty empty when I arrived and no line. I was dropping off a prepaid package for a return of one of the vendors I use. It seemed the clerk took longer to print me up a receipt than the other clerk. While I was waiting another customer was dropping off a package to ship and they were done in a minute. Oh well as long as my shipment arrives on time it doesn't matter. Due to weather my shipment was delayed for quit some time. Yuck

This UPS Store location is solid. There are times when it gets very busy randomly…read more The thing to note is that if you're doing Amazon returns, you can use the self-serve kiosk to the left of the main desk area. You would just scan your QR code and follow the prompt to pick up a clear bag to put your item into. Then it prints out a sticker for you to seal off the clear bag. You can get confirmation sent to you via multiple ways. They are also a Happy Returns center, but you can't use that self-serve kiosk, and would have to complete it with a staff member. Staff are cordial as mentioned by another reviewer. Plenty of parking here.

It was a Monday afternoon and I thought to myself this was the best time to get a LIVE SCAN…read moreFINGERPRINTING. I was thrilled to get it done. Got my form, my picture ID and went right in. The line was so long! The lady behind the counter said Mondays are their busy days. When it was my turn, the woman at the counter was multitasking and she said she's doing one right now with another. She asked me to patiently wait. She finally helped me and she was patient with me as well. It wasn't so bad. I was surprised the cost of Live Scan these days. Last time I had to do it was maybe in 2013. Today in 2026 it's significantly gone up. It's not UPS fault. The economy and the price to roll your prints and to send to the government are separate fees. It's best to go on their less crazy days. But the woman who did my live scan was extremely nice. She even thanked me and said my name. lol. The extra customer service demeanor made it worth while. I'll return. Forgot to take photos.