We used these services for in-facility care for my mom who was in a memory care unit. We had…read moreinteractions with several of the MDs, as well as a NP who provided healthcare visits. They were kind and caring, responsive to outreach when needed. They were able to assist our family in getting orders for medication, both prescribed and over the counter, in a timely manner. They dealt mainly with the facility caregivers and nurse but also provided feedback to our family as care went on.

I am not sure I want to give 4 stars...my doctor is Dr. Kwon and he is an excellent doctor but when…read moreyou want to see him or speak to him, that is an issue. The staff are very kind and Kim has gone above and beyond with scheduling appointments that were referrals from the doctor. I truly appreciate that. The 4 stars is for the time that it takes to get items that are needed for care. I need a scooter or electric wheelchair, bath bench, lymphedema supplies and have not received any of those items. I know everything takes time and I am a very patient person. I just wish that if you are not able to do, just say you cannot. I am, also, a very understanding person.

Dr Hifumi might seem intimidating at first because of his big booming voice, but he is such a kind…read moreman. He has to be if he's in this business. He's good at what he does. When I first went in to surgery, they told me that it will probably be the first of two. Dr Hifumi was able to remove the infection in one attempt...no second surgery needed. Score. His receptionist, Erica, is also a sweetheart. The assistants were friendly as well (I think names were Gloria & Roxy). Note: If you don't have medical insurance and you need to arrange payments, they WILL definitely work with you.

I had an umbilical hernia repair performed by Dr. Glenn T Hifumi , and my experience has been…read moreextremely disappointing from the surgery to the aftercare. After the procedure, I continued to experience severe pain and complications that have not improved. I returned to the hospital where the surgery was performed because I was concerned something was wrong. The pain has been ongoing and serious, and I feel like my concerns have not been taken seriously. When the surgeon was contacted, I did not feel he showed concern for my condition or the level of pain I am in. There has been very poor communication and I feel like I have been getting the runaround instead of clear answers or solutions. At one point, I was even told they needed my CT scan again, even though I had already provided it. It felt like my records were not properly reviewed. I was also told conflicting information about my situation, including confusion about why another surgery was not done, which left me feeling even more uncertain and frustrated about my care. The mesh used in my surgery is also causing me ongoing issues, and I feel like this is not being addressed or taken seriously. A week later, I am still experiencing the same symptoms, including severe pain, and I do not feel like there is any urgency or concern for my condition. Overall, I am very disappointed with the lack of care, communication, and follow-up. Patients deserve to be listened to and taken seriously, especially when they are in pain after surgery

I scheduled appointments for both myself and my fiancé with Dr. Pepitone because we moved to…read moreCalifornia a few months ago and were looking for a trustworthy, experienced, general practitioner. I spent a lot of time reading reviews online on United HealthCare's website. I particularly liked that Dr. Pepitone studied at Rush University, I also really liked that he is not a brand new/ very young Dr. because this translates to him having many years of experience which translates to a benefit for (us) his patients. Both my fiancé and I had really a good experience with Dr. Pepitone and the rest of the staff at Healthcare Partners. I arrived 15 minutes early to fill out the new patient paper work. The nurse called me back 5 minutes before my scheduled appointment time to weigh me and get my vitals. Dr. Pepitone saw me a few minutes after that (right on time). He listened carefully to my health history and made notes while we were talking. He asked me questions to get an idea of my overall health. I have had a chronic health condition for the last 10 years and while going through my list of current medications Dr. Pepitone pointed out that the steroid nose spray ( Flonase) that I was currently taking could be contributing to this on going issue. I was so surprised to hear this, considering that all my other physicians had never made that connection or mentioned the serious side effects of this steroid nose spray to me. (I had been taking Flonase daily for the last 6 years) Dr. Pepitone prescribed a non steroid nose spray for my servere allergies. My overall impression of Dr. Pepitone is that he is a friendly, knowledgeable and caring physician with a very pleasant upbeat demeanor. After my appointment I met with the patient liaison who explained the benefits of Health Care Partners Medical Group. She explained how to sign up for the patient portal and how this platform gives patients direct access to email their Dr. and receive their results. She also gave me some literature with useful information like the nearest urgent care to our home. She asked how my appointment went and if I had any additional questions or concerns. She explained where I could go to get my labs ( blood work) done. She also told me that they have in office phlebotomists should I prefer to have my blood drawn in the office. My degree is in microbiology and I have worked in the Healthcare/ medical field for over 12 years for big companies like Labcorp and Banner Health. Because of my career experience I have a thorough understanding of what good patient care is and how a good medical practice should operate. My experience with Dr. Pepitone was excellent and I would definitely recommend him and Healthcare Partners Medical Group.

So far so good! I haven't been to the doctor in a while but decided to go in for a checkup. Dr…read more Pepitone has a great bedside manner and I was immediately comfortable with him. Dr. Pepitone doesn't beat around the bush and gives advice that's really easy to understand for us without a science brain. I also really liked his staff and the environment was nice. I was about 10 minutes early for my appointment, but Dr. Pepitone saw me right on time. Highly recommend!

If I could give 10 stars I would!…read more There's nothing I can say that wasn't mentioned in the previous 5 star reviews! Dr. O is truly amazing!! She loves what she does which really shines when it comes to her phenomenal bedside manner. Yes it's an all day sort of doctors appointment but once your in that waiting room chatting it up with all her amazing patients, you see why people will wait to be seen by her. All I can say is, if I ever move, I will FOR SURE fly back and forth for my appointments!!!!!!!!!' And if she ever thinks about retiring, I will STILL be her patient... lol

Dr. Azinge is as professional as she is personable!! I regained my confidence and trust in the…read moremedical association through the years I've spent in her care! she is genuinely engaged and concerned with helping her patients help themselves have overall optimal health! For this, I am eternally gratefu!!

Dr Buchfuhrer is a good doctor and received great care by all while in his care…read more However, after several years under his care - right after some tests - received an office call saying he no longer accepts my insurance. Dropped me! and no further follow up on the tests I'd completed. Very disappointing.

He listens to his patients. Dr Buchfuhrer really made a great improvement in the quality of my…read morelife treating my RLS!

Dr Nguyen is AMAZING! She is very thorough but more…read moreimportantly, she listens. You can tell she cares very much about her patients. My daughter recommended I go see her. I'm so happy I switch to have her as my PCP. The staff is very friendly too. Been seeing her for a year now and I'm reaching the health goals we set thanks to her support.

Dr. Nguyen is so thorough and she listens to your concerns. She also ask questions that are…read morerelevant to my physical needs. Always on time when I arrive to office or phone appointment.

Not only is she an amazing reputable physician, but she is full of passion, knowledge, wisdom and…read moredependable! I used to be with Kaiser for many years along with my children until I got to know Dr Linda Hsu's care by observing her in the medical field and getting feedback from not only her patients but also from staff in the hospitals, her colleagues and the community!!! I could not wait until it was time to enroll, and without hesitation, asked her to be my primary and my children's as well. It was the best decision I've made to know that someone truly cares about my well-being, physically, emotionally, mentally! She is a passionate woman who has so much love for mankind and dedicated to serve the community! She is a blessing!!! I also have to add that her staff in her office are very delightful and helpful!

I've called multiple times for different reasons and have left plenty of voicemails, but they…read morerarely answer their phone and never seem to call back. Days go by without any response, and I've had to go in person just to find out what's going on. It's really frustrating because a doctor's office should be accessible to their patients. I've called at different times and on different days, and it honestly feels like their phones aren't even being monitored. It shouldn't be this difficult to get in contact with your doctor's office when you need help or have questions. You should be able to get a response in a reasonable amount of time, especially when it concerns your health.

Thank you Dr. Carabello for taking care of my Mom and Dad's health! As their PCP for the last 5…read moreyears and Mom's Nephrologist for the last 18 years --- Our family trust you with your professionalism and medical knowledge to care for them. I appreciate your wisdom and knowledge and prompt responses when communicating about their current medical status. I can always count on you and your referrals to other specialist to follow up on their specific needs such as oncologist, gastroenterologist, pulmonologist, ophthalmologist, orthopedic etc! You make it easy to communicate and get lab orders on a timely matter and then follow up with necessary medical treatment. Your staff is awesome as well. I been dealing with NP Karla and your front office staff Haven, Gizelle, Gracie and they always follow up diligently. You have a great Team and we appreciate all you do for our parents and Latino community! I especially want to say thank you for always being on top of my parents medical issue when they have been hospitalized! Your daily visits and communication with the medical team has truly made a difference for the family to get through those difficult times! You are the key person and your sacrifice does not go unnoticed!! --Elva --

Well, I was at the clinic finishing up on my shockwave treatment today when Dr. Carabello offered…read moreme another treatment for inflammation. He used the EMTT machine which stands for extracorporeal magneto transaction technology. It uses high energy, magnetic pulse transmitted to the injured area. He positioned the handpiece over my elbow and set it up to send electrical impulses on my tennis elbow. I did not feel a thing and the procedure lasted 20 minutes. remember this same office has treated my carpal tunnel syndrome and now this machine has tremendously helped with my tennis elbow. It's been several hours since the treatment and the pain is gone. Calling this treatment more so Dr. Carabello and his team miracle workers is an understatement. I feel like I have an elbow/arm of a 20-year-old lol. This is yet another testament to what Dr. Victor Cabello and his team has dedicated to the science, technology and training to provide state of the art treatment and care. They have given me a new lease in life. Dr. Carabello himself said that injuries are life-changing. It disrupts your day, it disrupts you from enjoying your life. This treatment like all the others that they offer, is definitely a game changer. When you are in pain from an injury or like me just being old, don't hesitate, call them now. (323) 526-2880. You won't regret it.