Awesome people who are trying to help me, always giving me Assistants when needed a must place to…read moreget your hearing tested

Really poor communication…read more They lost the first referral - they we're supposed to call me to schedule the procedure. After waiting for weeks for the call, I called them to find out they had no record of the referral. I had the referral sent again, filled out forms, and now I've been waiting for a week for a scheduling call back after I was told they would call back in a day or two. I can't seem to reach anyone via phone. They suggest trying the "chat" on the website but after waiting for a bit it just says "Sorry! Could not connect you to an agent, please try again." This is during business hours.

Amazing experience! After a car crash my back was messed up pretty bad, but after visiting Dr. Mike…read morea few times I felt good as new. He really listened to my concerns and took the time to make sure I was properly treated. The staff is also fantastic--friendly, professional, and welcoming every visit. Highly recommend Dr. Mike if you're dealing with back pain, headaches, any pain or recovering from an accident!

I love these guys! I have had back issues since I can remember. I can feel the difference and I…read morewould not dream of going anywhere else. Great people in the office and I love the atmosphere.

Dr. Randall fixed longstanding issues. I couldn't be more pleased! I had a total hip replacement…read morethat was probably 5 years overdue. I'm now walking confidently, and with a better posture.

The healthcare industry is a racket. I got an MRI and instead of their office letting me know over…read morethe phone, I have to schedule a separate visit for them to just tell me the results. This is purely a money grab. I'm so annoyed. I have been waiting for the results for 2 weeks and just called and was told I have to make an appointment. Way to be proactive! I do not like the healthcare system.

This place was super clean, nice lobby, great people from the receptionist to the nurses a doctors…read more I am a self pay customer with no insurance and really appreciated the level of excellence here. Thank you!

Yesterday my daughter had a Colonscopy. She has many challenges and has been through many…read moreprocedures. It is rare that you find a staff like this staff. She felt safe and protected. She is not comfortable around male doctors but the moment Dr Trujillo walked into her cubicle she told me she was at peace and comforted. She was accepted by each staff member and allowed to not pretend to be brave. After everything she has faced for her to feel this good is the highest compliment. Thank you so much. So very appreciated

Wow! My experience was great from making a same day appointment, to the front office, to the nurse,…read moreand the thoroughness of the doctor. I didn't have to wait long which was nice since we were traveling.

Absolute nightmare when it comes to billing. Wife and I went at the end of January and had to put…read moreit on a credit care to receive care but were told it should cover our Medicare deductible for the year. Well, its July now and they still haven't submitted a claim to Medicare so we've ended up paying our Medicare deductible twice. We've called several times and they still haven't submitted the claim. Basically we've been ripped-off $500 because they've paid so have no incentive to "do the right thing" and submit the claim. My advise is to never ever go there even if you like the level of care.

Excellent, prompt and courteous service - every visit is consistent and professional, with onsite…read moremedical doctors, nurse practitioners, nurses, physical therapist and amazing health coaches! A great experience.

Vera was promised to local government employees as a same day, one hour appointments. In the almost…read morethree years we've had it, this has never happened for my husband, daughter, myself, my staff of 17 nor myself. A month ago I was desperately ill. I called and received a next day appointment. I could barely move to get out of bed and was so sick, but got dressed and made it to the car, then hit traffic. My husband is blind, so he cannot drive me and my daughter is away at college. I called as a courtesy to say that I was running 10 minutes late and explained my issue. The receptionist was as cold as a Flagstaff New year's morning. She said they had to cancel as I only had a 30 minute appointment. What happened to the hour long promise?.I told her I was fine with 20 minutes. She told me my appointment was already cancelled! Now I have been there.a couple of times and no one ever met me at the door to take me right back, so this was bogus! I was then sick in bed and missed 10 days of work! I struggled through the next two weeks self medicating when my husband said to swallow my pride and make another appointment as I wasn't getting well. I called on Wednesday and they gave me an appointment on MONDAY! Definitely not same day and definitely not triaging as I'd been so ill for so long. I went to urgent care and was put on FOUR meds, because I am so sick. Then the snotty receptionist called this morning to offer me an application tommorow. When I pointed out her poor triaging and how sick I am, she coldly pointed out policy. My story is not unique. We have reported to HR how several staff members have experienced when one has called and received an appointment a day or so out and later on the same day with the same symptoms another staff member calls and gets an appointment sooner. It's not because one opens up because we always say that we want to be on the wait list. Other states have poor review for Vera. We were assured this one would be different. Just another broken promise.

I went to see this guy about trouble swallowing and all I got was a condescending lecture, a piece…read moreof green paper and a 300$ bill. My wife also had the same experience when she went a month prior. This guy is a joke and will only take your money and do nothing.

Dr. Downs has been excellent to work with. I came in for my…read morefirst appointment and I was shocked at how efficient the office staff was. I was in and out in about 30 minutes including doing my paperwork. He quickly was able to assess the situation and determine that my tonsils needed removed. I was scheduled for surgery promptly. The surgery went well. He followed up and called me from his personal cell so I'd have it in case of any emergencies. I did in fact have a secondary bleed and he was responsive even in the middle of the night not only to my text messages, but to the ER doctors when they reached out to him for guidance. He then opened up a special appointment for me to come in the next morning to check things out. Absolutely the best care I have ever received from any doctor. You can tell he really cares about his patients.

Had a fungus grown under big toe nail on one foot. As with a lot of the reviews, care was good. It…read moreseemed too many office visits were scheduled and a lot of cost not covered by Medicare. If ever need foot doctor again will try someone else because of cost $$$$.

Beware of questionable billing practices! My procedure was fine but I would not go back if my foot…read morewas about to fall off after the experience I had with the billing dept. The same day that my insurance and I left a voice mail regarding a discrepancy between their bill and my explanation of benefits they attempt to charge my card on file without having the courtesy to call either of us to clarify. It spiraled from there and needless to say I would be very careful in reading over what you sign, what you agree to and consider not leaving your card on file knowing they will attempt to charge it without making an effort to clarify anything first. Better yet look for a place that is more transparent. Very disappointing given I had no issue with the doctor himself or the procedure itself.