The owner was rude and unprofessional towards me and my 7 year old son. It was obvious he didn't want to cut his hair for some reason and he was acting annoyed, rolling his eyes, slamming his equipment, acting like he didn't understand what we were asking him to do, and was so insanely rude and petty when we had feedback or input. Keep in mind we waited 2 hours very patiently. We understand appointment priority and simply waited with no issue. We asked once how much longer the wait would be after waiting over an hour. Obviously, we didn't mind waiting and weren't concerned about not having an appointment. I saw many people asking about wait times so I'm not sure what the issue seemed to be with us asking once. My son's haircut is choppy and uneven. I'd also like to add I kept reminding my son, who once again is 7 years old, to keep his head straight and stay still but again, he's 7. I did my best with assisting the barber verbally without getting in the way. We were not difficult customers, as the business may try and say, and as I mentioned earlier we waited very patiently and had a style that we explained to the owner before he began cutting his hair. He seemed annoyed from the get-go and didn't seem to fully understand or listen to the style/cut we explained even with his usual barber chiming in. Of course, we don't speak in exact barber terminology but we're happy to explain what we were looking for. We DID NOT change our mind in the middle of the haircut and instead asked the barber to fix the haircut at the end when he failed to do what we asked and very clearly explained to him. If he didn't understand how to cut his hair he could've asked for clarification. We didn't see the uneven choppy hair that we asked him to fix or the pointy sideburns, which I very clearly asked to be squared off until near the end. We respectfully and patiently explained what we wanted fixed and done correctly and he made a scene and made the issue much bigger than it had to be. We waited for hours, saw many other people get haircuts and many other people ask the barber to fix or change something so I'm still not seeing how this was an issue. Again, I'd you don't understand or aren't sure, ask for clarification. In no way we're we rude or difficult to work. However, if you're going to be rude or overly aggressive/firm with my child, I'm going to say something and honestly, I should have spoken up sooner and said more but was trying very hard to be patient and keep my composure despite the rude behavior. He was being so firm with readjusting him and grabbing his shoulders and pushing him back. He was not patient at all and was coming down hard verbally on my son. He could've talked to me if he needed more support than my constant verbal reminders to my son. We didn't make a scene and simply paid for the below-average service and left frustrated. If the owner had an issue or concern, we would've been happy to discuss it. Overall, this was a negative experience and I'm extremely disappointed by the owner's behavior and customer service. We'll be getting my son's haircut fixed somewhere else. read more