DO NOT USE!!!!! I had a warranty with A O Smith for my hot water heater. We called Modleys and they said they accept the Auth code for the diagnosis labor. It took several days of phone tag with Troy to get them to come out. He finally scheduled, then rescheduled. When he sent his technicians, out they were on my property for MAYBE a total of 30 minutes, and that's being generous, just to tell me the hot water heater needed replaced. The tech left his tools in the apartment and had to come back. They charged $291.50 for 2 & 1/2 hours of labor. Claiming it took too long for us to let them in. The water heater wasn't replaced by them, we installed the new one, and it was still under warranty.
Seems like over charging is a habit Modleys has. read more