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Modish Salon

5.0 (2 reviews)
Closed • 10:00 am - 5:00 pm

By appointment only

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4 months ago

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Moxie Hair & Design Studio - Moxie Xmas party at Ric's restaurant

Moxie Hair & Design Studio

4.8(212 reviews)
0.2 mi
•$$

Jennifer did a great job! And was really nice! Just a simple haircut, but Would come back again.read more

My hairdresser was unavailable for a root touch up so I cold called and spoke with Carol who quoted…read moreme $80 for the job. After the service I mentioned the color was too light and she insisted it wasn't. Even solicited a colleague's opinion (something I learned was common practice in salons with unhappy customers). She stated it looked lighter due to "the lighting " and sent me on my way up charging me an additional $30. Being uncomfortable and conflict avoidant, I paid and tipped 15%. When I got home I took pics of the color in various lighting. Instead of a gray streak, I had a light brown one. She offered to do a repeat however, I did not trust her judgement and gaslighting tendencies. Said I was willing to have a redo by the owner of the shop which she was non-responsive to. She offered a $90 refund less her "product fee". She never replied to my question regarding the price increase. Carol was delightful to converse with during the service rendered. She probably does a fine job with her normal clients. For me and this root job, she missed the mark. Her attempts to convince me it was the right color, just angers me. I communicated with the owner via text after leaving a few VM's. She apologized for the experience and had no comment regarding the increased price. I'm hitting the box and doing it myself if I'm ever in this situation again!

Photos
Moxie Hair & Design Studio - Miki is just amazing! Absolutely loving the way my extensions look! (Before/After)

Miki is just amazing! Absolutely loving the way my extensions look! (Before/After)

Moxie Hair & Design Studio - Miki @ Moxie

Miki @ Moxie

Moxie Hair & Design Studio

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Modish Salon - hair - Updated May 2026

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