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    Modern Water Restoration

    5.0 (1 review)
    Open Open 24 hours

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    Services - Modern Water Restoration

    Damage restoration

    Mold remediation

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    2 years ago

    Great customer service, knowledgeable, and kept me in the loop throughout the whole process. Highly recommend!

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    Adam K.

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    All Phase Restoration - water damage restoration service,fire damage restoration service,carpet cleaning service,building restoration

    All Phase Restoration

    (28 reviews)

    These guys are simply the best. They made a very stressful situation much less stressful. They…read morewere patient with my never-ending list of questions and explained everything in detail every step of the way. When I had a concern, they addressed it immediately and made sure I was satisfied with the resolution. Being home alone with my kids and having unfamiliar men in my home is sometimes very uncomfortable. This was not. Every team member was a gentlemen, respectful and great with my kids. We ran into some red tape during the insurance process and they stepped in to help even coming to my home to walk through some paperwork with me. Above and beyond. Thank you All Phase!

    And so the story continues....About 2 weeks ago the owner of All Phase came by to go over the…read moreissues I had with the siding on my patio. The HOA is responsible for all the siding, etc and so I have no choice but to have All Phase complete/correct work started on my patio. The owner wrote down what needed to be corrected, and he knew I was not happy with the fact different people have worked on my small patio. Not only that, but the HOA has to constantly email them to find out why there were delays. They don't keep you updated as you would expect a responsible company would do. Last week I emailed the HOA to find out when they would be back out. They had to email All Phase, as usual and Thursday morning a crew I knew was back and I was happy. They had done some work on my patio about a month ago and were wonderful. Apparently, they were there to work on the building itself and thank heavens they used all the siding All Phase left in our parking area since before summer. The original job they did on the siding of the building was not properly so they had to do the building again. Wouldn't you think they would order enough siding to redo the building? Nope. I found out that some of the delay was the fact it took so long to get it. This has been an ongoing excuse/problem they claim. Now, when the owner was here about 2 weeks ago, he was shown what needed to be done on my patio and the building itself. To be honest, I don't believe anything anyone from that company says. I moved back into my condo last February. They have known all summer they had to redo the siding on the whole building. They should have known how much siding needed to be ordered. Where is the pride of a job well done? Obviously, customer satisfaction is not a priority. I was thinking that since they couldn't produce a signed contract as to the date when they would have the work completed, maybe they could complete it whenever they got around to it. We have a new HOA and they are keeping an eye on this problem. Thank heavens the "project manager" from All Phase hasn't been on this project for more than a month. But as the saying goes, I feel we have gone "from the frying pan into the fire". I understand All Phase does a wonderful job with water mitigation, but when it comes to construction, they need to find a good, reliable crew and a project manager who knows something about construction or just stop taking on construction jobs. Potential customers need to be aware of their lack of communication with customers and make sure they have a project who is responsible, knowledgeable and is capable of doing a proper inspection when the job is finished. I wonder when All Phase will have the crew come back. I am not going to hold my breath, are you???

    Modern Water Restoration - damagerestoration - Updated May 2026

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