You've got to be kidding. The day after we signed a contract and sold our house, a handyman was nailing in new baseboard in our master bath. Unknowingly, he hit a pipe next to our shower. A few hours later, I noticed a little water under the baseboard...and a slight hissing noise. Oh no. I ran down to the basement...water was pouring from the ceiling onto the basement floor. ARGHHHHH. I went up to the kitchen and noticed my wood floor was starting to cup. The water went down the wall and under the floor. At this point, I'm in a panic and start searching for water/flood damage experts. The first company I called didn't answer the phone. I called the next company which happened to be Water Extraction Experts. Doug answered the phone...he was perfectly calm. He said, "We'll have a team out to your house in 20 minutes." They actually showed up early and immediately got to work. Doug was very professional. He let me know exactly what needed to be done, how long it would take and put my frayed nerves to ease. He saved our wood floors which would of been thousands of dollars to replace. I can't say enough good things about this company. The bottom line is Doug and his team at Water Extraction Experts know what they're doing. They get the job done and don't overcharge. You can hire them knowing that you're hiring a talented, ethical team that will do everything they can to save your walls, carpet, wood floors from water damage. read more

You've got to be kidding. The day after we signed a contract and sold our house, a handyman was nailing in new baseboard in our master bath. Unknowingly, he hit a pipe next to our shower. A few hours later, I noticed a little water under the baseboard...and a slight hissing noise. Oh no. I ran down to the basement...water was pouring from the ceiling onto the basement floor. ARGHHHHH. I went up to the kitchen and noticed my wood floor was starting to cup. The water went down the wall and under the floor. At this point, I'm in a panic and start searching for water/flood damage experts. The first company I called didn't answer the phone. I called the next company which happened to be Water Extraction Experts. Doug answered the phone...he was perfectly calm. He said, "We'll have a team out to your house in 20 minutes." They actually showed up early and immediately got to work. Doug was very professional. He let me know exactly what needed to be done, how long it would take and put my frayed nerves to ease. He saved our wood floors which would of been thousands of dollars to replace. I can't say enough good things about this company. The bottom line is Doug and his team at Water Extraction Experts know what they're doing. They get the job done and don't overcharge. You can hire them knowing that you're hiring a talented, ethical team that will do everything they can to save your walls, carpet, wood floors from water damage. read more

Doug at Water Extraction Experts knows his stuff! When you have water damage in your home, it can be one of the most aggravating (and expensive) issues to deal with. Doug made the process as easy as possible and is kind and patient. As an independent business owner, this set him apart from his competition who have layers of administration to deal with and you're not necessarily always working with the same folks. Doug answered every single question I had regarding the water damage in my crawlspace. It's a very tight space and in some areas it had barely a foot of clearance. Unlike the other companies that I interviewed, Doug crawled underneath that low clearance AND the entire perimeter to check on insulation and possible wall damage. He was clear on what would be done and walked me through the entire process. It was so much to deal with, he spoke with me several times before I hired him. He helped me go through the possible insurance process and gave me all the options I needed to make a choice as to how to proceed. The Water Extraction Experts team worked efficiently with me and the tenants. I was amazed that Doug got his crew in there immediately to start the drying process. The tenants were very pleased with his scheduling communication. I appreciated how Doug worked with me every step of the way and recommend him and his company, Water Extraction Experts. He's the real deal! read more

Highly recommend these guys. I totally panicked when I saw the wet (actually drenched) carpet and floor in my basement. Tried my own 'towel-and-fan' approach to dry it out. After a day, hardly any change. Called these guys and within an hour Doug was here. His device that scans the carpet showed really high levels of moisture still there (epic fail with my DIY approach). He set up a machine that dehumidifies (or something like that - I'm not a techie) the room. After a couple of days and multiple follow-up visits by Doug to check progress and give me updates, we were good to go. And they re-laid the carpet and pad perfectly along with my decorative antique mahogany paneling, which I'm REALLY picky about. No damage to the expensive wood whatsoever. They really care. I so appreciated Doug's calm demeanor and way he answered all my questions every time he stopped by, no matter how basic they were. read more

When I came home late one night and found my basement had flooded I wasn't sure what to do or who to call. My first 3 calls went to answering machines. I finally called Doug, who picked up immediately and showed up at my door that night. He had all the equipment he needed and had another guy who showed up to help. They were both very professional and knowledgeable. They completed the work in an efficient manner and left my basement looking better than it had before. (After receiving outrageous estimates from all the other water extraction businesses I had left messages with my wallet and I were VERY pleased that I had gone with him.) I definitely don't want this problem to happen again but if it does I am so pleased to know I can call Doug whenever I may need to. read more

We had water issues in our basement bedroom - not flooding, however, you could tell the area had been and was wet. I called Doug and Water Extraction Experts and he was at our house with a crew that afternoon to check everything out. They set up equipment to preserve our carpeting and dry out the space before any other damage could take place. Not only did they completely dry out the area and check for asbestos when the walls had to be taken down, they called us several times after it was dry to ensure that nothing else had popped up. I can't say enough good things about this company. I wouldn't use anyone else for our water issues in the future. read more

Doug and his team are absolutely amazing! After coming home to a burst pipe that caused considerable damage throughout my main floor and most of my basement, Doug was over to take a look in under an hour and mitigation started shortly after that. He and his team embodied professionalism throughout the entire process while also being very personable, were highly communicative, very timely and responsive, and worked with my schedule and needs. Doug handled most of the insurance work and did a great job of walking me through the process. I would use them again in a second if I ever had the need and would recommend them to anyone. read more

I'm a fan for sure. Doug was quick to arrive within an hour of my call and assessed the flooding in our basement. I found him to be knowledgeable, helpful, and used the state of art tools which makes his assessments accurate. Doug went the extra mile to insure all concerns were addressed; including weather stripped a window and did drywall work to finish the job. That made me very happy! The services were well defined and executed. I would ask for a better defined estimation, on one hand, but later found his quotes satisfactory. I recommend Water Extraction Experts and his services. read more

We had a pipe bust under our house and these guys were there in a heart-beat. Excellent service and the finished project looked great. They, by far, exceeded our expectations. Took care of the water, mildew, etc. and made the place look great. They also helped take care of everything with our insurance company. This being the first time we had experienced something like this, I would have been lost in the process. Them made this so easy on us. Strongly recommend that you make them your first call if you need water extraction services. read more

My toilet's wax ring went south and ruined my bathroom floor. Doug was impressively quick and efficient in dealing with the bathroom. He showed up the next day with all of the equipment, and the bathroom was dried out and ready for new floor within 48 hours of my first call to him. I would absolutely recommend him to anyone who needs their water problem taken care of. Also, it's worth mentioning that he's a very personable guy (it's nice to actually feel comfortable chatting with someone when they're working in your home)! read more

Water was leaking/gushing into our basement. Rafer arrived to our house within an hour. He was so amazing, he located the leak within the wall like he had xray vision or something. He cut a small hole in the drywall at the exact spot of the leak. He repaired the pipe with only a small area cut out of the drywall. Rafer was very knowledgeable, professional and personable. On top of that the invoice we just received was less than the reasonable estimate he gave us to begin with. read more

Doug was extremely helpful to us in a stressful and unpleasant sewage back up situation. His experience and training, as well as his professionalism and genuine consideration were evident from the start. It is a always a relief when you find a service company that "knows their stuff" and that you can have full confidence in. If you find yourself in need of this type of service, Water Extraction Experts are definitely who you want to call. read more

I came home to a flooded basement after working a late shift. I stepped into a puddle of standing water. I found water extraction experts, expecting to leave a message. They answered my call and were at my house promptly. The situation was painless and quick. All the water was gone and he explained what I needed to do to prevent mold. GREAT SERVICE, FAST, THOROUGH. I highly recommend this company. read more

I woke up at 6:00 am to 2 inches of standing water in my bathroom and my bedroom carpet soaked! Doug and Cameron were awesome! They drove here to Greeley in record time! They were very polite, professional and knew what they were doing! They went above and beyond to help get our house put back together! I will tell everyone I know about them!! Thanks guys! read more

I had a bathroom flood and so I called Doug. He offered to come over that very night to pull up the floor. He pulled up the floor, dried the room out and filtered the air. He worked with us to get a plumber and then he came over with his partner Cameron and laid new floor. These guys were great, I wouldn't use anyone else to take care of water damage. read more

Doug is very knowledgeable in his industry, very friendly, professional and helpful. I had a sprinkler line burst and flood my basement and he really helped put things back together again. I felt confident in his abilities right away and his follow through was excellent. Would recommend him 100%. read more

Excellent service! They got out to our house quickly and took care of the issue. They handled everything for us from putting our home back together again to taking care of the insurance company (which is always a pain in the neck). I would highly recommend them!!! read more

Doug, thank you so much! No one was answering their phone at 7 o'clock on Sunday evening, but you did! You got here fast, and took all my worries away, as well as the water! Trust me, all my friends already know how wonderful you are! Thanks again! read more

Had a fabulous experience with this company. They came in and helped us out by getting our basement dried out. They were a referral and glad we used them. All the employees were great to work with and were very courteous. read more