These guys are simply the best. They made a very stressful situation much less stressful. They…read morewere patient with my never-ending list of questions and explained everything in detail every step of the way. When I had a concern, they addressed it immediately and made sure I was satisfied with the resolution. Being home alone with my kids and having unfamiliar men in my home is sometimes very uncomfortable. This was not. Every team member was a gentlemen, respectful and great with my kids. We ran into some red tape during the insurance process and they stepped in to help even coming to my home to walk through some paperwork with me. Above and beyond. Thank you All Phase!

And so the story continues....About 2 weeks ago the owner of All Phase came by to go over the…read moreissues I had with the siding on my patio. The HOA is responsible for all the siding, etc and so I have no choice but to have All Phase complete/correct work started on my patio. The owner wrote down what needed to be corrected, and he knew I was not happy with the fact different people have worked on my small patio. Not only that, but the HOA has to constantly email them to find out why there were delays. They don't keep you updated as you would expect a responsible company would do. Last week I emailed the HOA to find out when they would be back out. They had to email All Phase, as usual and Thursday morning a crew I knew was back and I was happy. They had done some work on my patio about a month ago and were wonderful. Apparently, they were there to work on the building itself and thank heavens they used all the siding All Phase left in our parking area since before summer. The original job they did on the siding of the building was not properly so they had to do the building again. Wouldn't you think they would order enough siding to redo the building? Nope. I found out that some of the delay was the fact it took so long to get it. This has been an ongoing excuse/problem they claim. Now, when the owner was here about 2 weeks ago, he was shown what needed to be done on my patio and the building itself. To be honest, I don't believe anything anyone from that company says. I moved back into my condo last February. They have known all summer they had to redo the siding on the whole building. They should have known how much siding needed to be ordered. Where is the pride of a job well done? Obviously, customer satisfaction is not a priority. I was thinking that since they couldn't produce a signed contract as to the date when they would have the work completed, maybe they could complete it whenever they got around to it. We have a new HOA and they are keeping an eye on this problem. Thank heavens the "project manager" from All Phase hasn't been on this project for more than a month. But as the saying goes, I feel we have gone "from the frying pan into the fire". I understand All Phase does a wonderful job with water mitigation, but when it comes to construction, they need to find a good, reliable crew and a project manager who knows something about construction or just stop taking on construction jobs. Potential customers need to be aware of their lack of communication with customers and make sure they have a project who is responsible, knowledgeable and is capable of doing a proper inspection when the job is finished. I wonder when All Phase will have the crew come back. I am not going to hold my breath, are you???

After an initial experience Luke called and turned it around. Very profesional and reasonable…read more Seems like he takes care of his customers and is very responsive.

We had a flood in our basement. Chris and Ryan came out to do the water removal. They were prompt…read moreand went out of their way to accommodate us. I can not say enough about how pleased we were with the excellent level of service we received.

Juan is excellent. Great to work with, efficient and really knows his stuff. I couldn't have asked…read morefor a better experience with two tiling jobs in my home. I will absolutely hire him next time I have a project!

From the owner: We are a small locally owned business that offers specialty tile Installation:…read more Types of Tiles: Ceramic, porcelain, marble, granite, and more. Services: Floor and wall tile installation, backsplashes, countertops. Restoration services: Cleaning, repairing, and refinishing tile and stone surfaces.

I had water damage in my guest bathroom, and Peak Fire and Flood responded quickly to take care of…read morethe problem. In addition to mitigating the water damage, they were able to replace my floors and remodel the bathrooms. Ryan and his team were friendly, skilled and knowledgeable. They were great to work with and did their best to minimize any inconvenience to us while the work was being done. I am thrilled with the final result!

After my 3rd floor unit was flooded from the 5th floor unit above me, in the middle of the night,…read moremy HOA contacted Peak. Ryan & his team arrived bright and early the next morning to come to the rescue! They were very professional, had the most current technology to scan for damage inside the walls, and made plans for the 1st part: demolition! I ended up with the laundry gutted, the carpet padding removed, and a significant portion of the living room/bedroom wall being removed. Then I had to wait for my insurance to catch up. When that got settled, Ryan sent in another team to do the restoration which included new carpet padding, stretching & repairing the carpet, installing new drywall, patching the holes from where the heating machines had to go into the wall, painting (they went to Home Depot and did color matching), and shampooing the carpet. From the very first day, I just had a sense that Ryan and his team were honest and that they would do a good job. I was NOT disappointed! I don't recommend having a flood, but if you do, I recommend calling Peak

Service Master was very prompt with helping our family. Jake, the customer representative, was in…read moreconstant communication to ensure transparency. Kody, the tech that came to our home, was very polite and immediately assisted in all of my concerns. He was knowledgeable and even completed a letter afterward as I needed proof of the service. The price was excellent, and I would recommend them to anyone. I trusted them and their services. Thank you Jake and Kody!

I recently had a flood issue and called these guys.. first, the call center is worthless, second,…read morethese guys are heartless and dont care about the needs of their customers. Claasic case of a greedy, no good company. Do yourself a favor and call some who will actually care about the situation and not filling their pockets! I went woth someone else - servpro and although it was expensive, they actually care.

Great customer service, knowledgeable, and kept me in the loop throughout the whole process. Highly…read morerecommend!

From the owner: Facing water damage in Northern Colorado? Modern Water Restoration is your solution. Our advanced…read moretech, swift response, and expert team ensure efficient restoration. From moisture detection to mold remediation, we handle it all. Count on our comprehensive services for residential and commercial properties. Customer satisfaction is our priority. Contact us for top-tier water restoration in Northern Colorado. Moreover, our commitment to excellence extends beyond just restoring your property. We also prioritize environmental sustainability in our restoration efforts. Utilizing eco-friendly practices and products, we ensure that our restoration processes are not only effective but also environmentally responsible. By choosing Modern Water Restoration, you're not only choosing superior restoration services but also supporting efforts to minimize our ecological footprint. Trust us to protect your property and the planet simultaneously. We specialize in: Water restoration Northern Colorado Emergency water damage repair Flood damage restoration Water extraction services Mold remediation experts Rapid response water restoration Professional water damage restoration Certified water damage specialists Structural drying services Content restoration after water damage Serving: Fort Collins Greeley Loveland Longmont Boulder Windsor Estes Park Fort Morgan Evans Berthoud

I only gave this a one star due to how we ended up and were treated by this company's restoration…read moreteam. My insurance company called Servpro to come out to our home to inspect the damage done by our water heater. They came out as soon as they could and started the drying process. It took roughly a week to dry it out. They then disassemble and trashed our bathroom vanity and counter top due to the water damage, they also cut out the areas of drywall that needed to be replaced. This completed the first stage. We were happy with every employee that came into our home. They truly made us believe that they were concerned about doing everything top-notched. We like them so much that we were set up to have the repairs done by their restoration team. When the restoration inspector, Clint came in, he was encouraging and left us believing we were in good hands. He said he would work with my insurance company and attempt to get us more money than they wanted to pay out. (Insurance did not want to pay out as much as was needed to fix all the problem areas.) About 3 week of not hearing back, I began calling Clint to see where we were. I got through to him on the first call. He asked me to allow him to advocate for us, again making us believe he was going to get the best payout from the insurance company (again...that didn't want to give us enough to cover most of the damage). This is where business turned bad. After not hearing from him again for a long stretch of time I phoned him again. Left a message and waited for his call only to be ghosted, a few days later again no call back, then again ,then again and then a fifth time. I was able to voice my concerns to 2 other employees that said they would leave a message for him also. To one of the employees I even asked if this job was still something that they were interested in and he assured me they were. After 2 month of my house being turned upside-down, I am beyond frustrated, upset and highly disappointed. I would not recommend the restoration team to anyone looking to get a job done. When a business does not call you back they are not a business worth dealing with. There are a lot of other companies willing to do the work in a timely manner or at the least will inform you what they can or cannot do.

We experienced a residential basement water issue and called ServPro. They responded quickly, but…read morethat is where good service ended. They were fully advised of the situation before dispatch, but arrived unprepared regarding equipment. They spent 3 1/2 hours here and then told me their boss had redirected them to another job. They left me "high and wet" even as a plumber was finishing up mitigation efforts. The next day they were not able to return, they just called about returning. We cancelled involvement with them at this point and spent the next couple of days removing the water manually with a shop vacuum. To add insult to injury in this scam, they charged my $1,483 for 3 1/2 hours work. Only one person was working and two were randomly supervising. Clearly an exorbitant wage for a poor result. I can only advise anyone considering ServPro to run the other way. You are about to get hustled!