I've been to a lot of different gaming stores in VA, and Modern Tabletop Gaming has impressed me the most overall. One of the most important things for me is the cleanliness of the place. Everything is clean, the place doesn't smell bad, and they ask their customers to also be mindfully hygienic.
The staff is very nice and knowledgeable. Each member has extensive knowledge in different games. That makes it easy to walk in and ask about the different games they carry, especially for people like me who play multiple games like mtg, digimon, Grand Archive, etc. They also impress me because anytime there's a new tcg or even board game that comes out, the owner and staff members will ask customers if they would like to play and learn with them together so that way the staff can gain real experience with what they carry to give honest opinions and help customers decide if a product would be up their alley.
The absolute best thing about this place is that I have not found a shop with better deals or prices overall. There's some products I would see at other shops that end up being $20-$30 cheaper at Modern Tabletop. If you follow them on Discord, they put out to each community when pre-orders are available on their website. Their pre-order deals are great if you are heavy into any of the TCGs that they carry! And they stick by what they start their pre orders at. For example, when Modern Horizons 3 commander decks got put out, to get all 4 commander decks that bundle shot up to over $500. And even with that, they still let me pre-order all 4 decks together for their original pre-order deal at $225.
Event prizing here is amazing! As I said before, I play a lot of different games myself, so I play in a bunch of different tournament events here. No matter what the event is, everyone always walks a way with something. And their bigger events hold even bigger prizes which are always worth playing for!
Lastly, their loyalty to their customers is top notch. They will constantly ask their customers what future products they would like to see, and if it's feasible, they will give it a shot. Even if it's if certain snacks or drinks they would like to have, sometimes they go out of the way to provide those for a period of time. One thing i have never seen in another store that I love is that they work with their customers as an extension of themselves to provide the best service they can. The staff are 100% upfront when they don't have knowledge of a product or if it is new to them, and will ask customers present if they could help explain a product not known to them. They even host learn to play events for some games that are essentially run by seleted customers themselves based on their knowledge of the game. As a customer, I've been a part of several learn to play events where I have either been teaching others a game or another customer is teaching me and a group a game. Having customers mingle with each other is amazing to me cause normally people are set in their own games and don't want to try new things.
The whole atmosphere is great there. Even the players there build such strong communities within each other and pull each other into new communities to grow. Definitely one of my favorite shops I have been to! read more