I ordered a block of carving wood 4x6x18 and it arrived slightly damaged. I emailed the company…read moreand sent pictures, but I told them I was not looking to return it, I just wanted them to know it came damaged. Without even asking I was sent another block of wood. Now that's customer service.

This store is much larger than i expected. They have a large selection of items and they offer a…read morelarge variety of classes for people. I signed up to take the knife making class in April. I will do a follow up review after the class. Definitely a good place to go for new or veteran wood workers.

Never open when signs state. This is my third visit to this store. First time was fine. Second…read morevisit, employee didn't arrive until 27 min after opening time. Third time, arrive at 2:17 and store is closed.

Friendly people with a relaxing atmosphere. The staff was very helpful and accommodating.read more

I needed a frame for a local breweries-styled print I received on Christmas (it was from local…read moremerchant Twig in Lakeside), so I brought the print with me and headed into Michael's. After testing it with several frames, I opted for a fairly priced classic brown and black frame. It had two hooks in the back, so I checked the picture-frame hardware aisle for other options. Command Strips were one, but after speaking with one of the ladies in the custom frame department, she recommended some of the metal twine. She had some extra, so she cut off a piece for me and threaded it through. Definitely above and beyond! It's been hanging right next to my front door ever since, and people comment on it when they walk in. It's actually my only framed hanging print in my apartment -- all others are canvas prints.

Michaels has every craft and art item that I have ever needed. It's the best countrywide art store…read morethat I have ever seen. GO TO MICHAELS

I've been searching for Lego sets on my grandsons Christmas wishlist. Last year we gave him a…read morefairly large Harry Potter set. Little did I know it can be connected with four additional Harry Potter Lego sets to make a grand display. So of course he wanted the complete collection. One of the sets is no longer produced so I searched eBay for that set. While I was searching I had also written down info on the other sets and what they would cost if I purchased them on Lego.com I found a great deal on one of the sets from The Toy Guys. It was listed in new condition. I am fairly pleased with the purchase however there was one small tear of part of the front card box. It doesn't affect the set and will be easy to disguise when I tape a label to the box. Overall I would purchase Legos from this business in the future.

Looking for Funko Pops! They have chases, grails, combos, old one and new ones! And sometimes even…read morespecial release ones. Follow them on instagram and Facebook for daily post and updates! "The toys guys" in Richmond Va.! Swing by this local store, owned by a local family! Support small businesses everyday! They have a $5 wall, perfect for the kiddos who can't leave them in a box! This is the spot in Richmond Virginia. Looking for retired LEGO sets, LEGO mini figures, new and old! They even have a big bulk bins you can pick through ! At a competitive price compared to big box stores! Swing by and talk to Matt and Danielle! Check out their eBay store, they ship all over the USA! Friendly staff, friendly pups, They buy funko collectors, The buy LEGO collections, in box, out of box, in a plastic tote, swing by and see them today! Awesome store!

Nice little simple shop that has a good amount of selections in stock. I will say this shop is…read moreparticularly for those who are looking for newer releases than older issues to maximize their collection as this store usually stops ordering books if it isn't really in current popularity. Basically they either have what you're looking for or don't. The employees are amazing and friendly, always striking up conversations with guests so the environment feels welcoming. I definitely will keep coming back when there is a new release.

KA-POW! ZONK! Yep!! I can be a comic geek sometimes! And Alpha Comics feeds the need! Several…read moremembers of my family are comic book fans, aka sequential art, and my nephew and I are actually working on writing comics! Whether you are team DC or team Marvel or both, this shop has a tremendous selection of your favorites. This place is very organized and neat! Boxes and rows of comics to sift through and choose from will fill an afternoon of nerdy bliss. If you are a collector of action figures, toys, Pop characters, etc. this store has some nice choices. Their selection isn't huge, but definitely worth a gander. There was a Mad Magazine Robin figure that was really cool and hilarious! And the prices are fair, pretty much the same as other similar places. The young man who checked me out (I stocked up on Archie Double Digests!) was super friendly and helpful. He even offered me some sandwiches that had been catered from Jimmy Johns! WOW! BOING!! Lunch and a good read... my day is looking up!! BAM!

This Michael's is so nice omg, it's new and super clean and organized. I came in here for some…read morepicture hanging wires and ended up walking around the entire store. I can't wait to come back and buy some Easter decor. Friendly and helpful staff as well.

Wyatt is the best! He was so helpful and kind. This store was spotless and although we came close…read moreto closing, they welcomed us and didn't seem annoyed.

Been going here since it was just the Toy Guys with a little case of pokemon, ever since then…read morethey've been top tier and my 100% favorite place to go! Hands down best card shop in RVA and surrounding areas you can't change my mind. Always more than fair, plenty nice and friendly people, and easy to work with.

Great shop, great atmosphere, great service! Prices are fair, and negotiation has never been…read morehostile. Whether it's sports or Pokemon, to include other TCG products; this shop is a must stop when I am in the area!

I stopped in yesterday with my boyfriend while he was running some errands. I was not expecting to…read morebuy anything myself, so of course I dropped $70 on spring and Easter decor plus Valentine's chocolates on discount. I've attached a picture of my new wreath, which I've hung on my front door even though it is indeed only midway through February. I'm so hyped for spring I simply could not wait. All in all - reasonable prices, good selection, easy location in Willow Lawn.

Sought advice from one of the staff members regarding a craft project. Although he was friendly and…read morewanted to be helpful, he didn't seem to know much about craft supplies and couldn't provide a recommendation. Otherwise, the shopping experience at this location was standard. Oh and they allow dogs inside which is a plus.

This is where mom and I have gone to get our machines cleaned (though since I have a singer, I need…read moreto find somewhere else) and checked out/serviced and the service is absolutely phenomenal. Friendly staff, great sewing class selection and when they offer sales and promotions, definitely worth it! They know about the machines they sell, and more importantly, if you're looking for a machine they know what you do and don't need. They ask questions and probe for details, and while they make suggestions, if you say you don't need something, they listen. Lots of tools for both sewing and quilting, as well as embroidery, the side walls are always fun to browse.

You need a great machine or a spool of quality thread, the staff is helpful and so glad to answer…read moreany questions. Be sure to ask about classes, as the variety of things to learn is fun. And don't forget to get that extra sewing machine you have stored away to their technician Now, cause when your current machine starts to act up you will want your backup ready and in working order.

How have I survived this long without Bricks & mini figs??!! I've recently become obsessed with…read moremini figs and my kids brought me here to make mini fig girl figures. I had so much fun and was blown away by the variety and all of the options. They have bins filled with different heads, hair, legs, arms and bodies! So many options and some thing for everyone to enjoy!! They even have mini figs that are already assembled and special addictions like cruella deville! Aside from the mini figs, they have bins full of Lego pieces and a separate area for parties. this place is full of fun and has some thing that everyone can enjoy. The staff is really friendly and knowledgeable.

*This review is from the perspective of a Lego rookie…read more First, coming into this place, I did get a hello, but that was about it. They seemed very busy (with work, not people), and a place like this seems like it should be more of an experience than a self-serve. I was extremely happy with the variety of bricks and sets. I saw a few retired sets that were already put together and minifigs that I had never seen before. With the lack of direction, we wandered a bit trying to find prices, and the prices that we did see were more expensive than the Lego store. As we left the store after being there for about 15 mins, someone let us know that there were sales going on, but didn't go into much detail, and the sale prices couldn't be found anywhere. I can see someone who has a little more experience with Lego's truly enjoying this place. For my kids and I, we decided to spend a little less money and enjoy a Target run. Overall: 5/10 Location: 9/10 Prices: The prices were lower everywhere else I could think of 3/10 Customer Service: 3/10 Product: Great selection of Legos 7/10