DO NOT BUY FROM TOMIKING!! 0 STARS. Only posting so other people can be warned. I had placed a preorder in August 2022, to be delivered in October 2022 which didn't come. Checked the site and it said Dec 2022. No big deal, I can wait bc I really wanted my order. Checked the site again and the date was changed to January 2023, I didn't receive my product or any update regarding my order. By this time, I decided to send an email on 01/26/2023 which I got no response. I then filled out a form on 02/02/2023 from the site asking for an update on my order or to issue a refund. They finally wrote back and said "Our one request of you is patience, and resting assured you WILL get your order." NOTE THAT IT SAID I WILL GET MY ORDER. SO I WAITED. AN ENTIRE MONTH. On 03/02/2023, I responded to their email to send me a refund. SURPRISE! No response. 03/20/2023, I then filled out another form from the CONTACT US page on the website to issue me a refund. They responded saying "We accidentally oversold the item you had purchased and unfortunately, we did not receive it from our wholesaler. As a result, we had to cancel your order and issue a refund back to your card used." BS! Why didn't you issue an automatic refund if you didn't receive it from your wholesaler?? I received a receipt saying they issued a refund. But I never got my money back. I finally had to call my bank and inform them of what happened and they were able to reverse the charge after I had sent my bank proof that TOMIKING said they issued a refund. THIS ENTIRE BUSINESS IS A FRAUD. THEY ARE LIARS AND STEAL PEOPLES MONEY. read more

TomiKing - Email saying that I will receive my order - Hobby Shops Near Me - Midlothian, Virginia

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Paid for my pre-order #5301 on October 21, 2022. Tomiking website shows 5 of my item in stock for sale, but Tomiking never sent me my pre-order. Let me also add that I have tried to email him, call him, facebook him, left him a bad review on his site, but he didn't post, left him negative comments on facebook, which he removed...and he made no attempt to get in touch with me. This was my first order from him...and I will never order from him again. I will now need to contact my credit card company to let them know, he never delivered my pre-order, and to get a refund. read more

READER BEWARE: DO NOT BUY FROM THEM ONLINE! When this store first opened up, they were doing good and were on top of their orders....making sure they were being shipped and delivered in a timely manner. Now, you'd be lucky if you got the item you ordered. I've been reaching out for weeks for a refund on 20 separate orders/purchases and they have made zero to minimal effort to communicate with me or issue me my refund.... They owe me $700+ with no resolutions and yet they remain active on social media trying to promote their store. Looking into how to report them further. read more

I ordered 12/13/22, the original ETA was delivery by Christmas. Christmas came and went, no shipment and no update. I reached out several times, no response. When I finally got a response they told me to keep waiting, so I did. Finally in 5/11/23 they told me they couldnt fulfill the order, after half a year of waiting. I requested a refund. It is now 8/10/23 with no refund and I've followed up on the refund 10+ times and they do not respond. Avoid at all costs, this is definitely a scam. Receipt #1172-1349 Update: 12/1/2023 now and no refund and no product. Owner is a known scammer and has been arrested for fraud. https://www.reddit.com/r/HotWheels/comments/13dpics/owner_of_sneakfoot_and_tomiking_arrested_for_fraud/ read more

I placed several purchases with this online seller in January 2023, some of which were delivered, most of which were not. I'm out $100s worth of items, so I chased them down for months asking for my items to be shipped. Eventually, months later I find out they either didn't have them in stock or sent them to the wrong person. None of which is my fault. Annoying but fine, I was offered a refund to my bank account. I never received it. I complained for months with screenshots of my bank, records of my purchases, and professional communication. Fast forward to this month, I was offered a PayPal refund. The owner said to request and he would honor it. Requested the refund on the SAME day. Today is the end of the month (June 2023) and it has not been honored. He claims the money has left his bank account, but has not sent a screenshot for me to verify with my bank. He offered to show me a screenshot or proof, but shows me nothing, making me believe it was a lie to just keep my money. He posts memes and funny stories while routinely ignoring my comments, messages, and emails. I wouldn't buy from him again. There are numerous other people with the same sentiment. The sheer amount of emails I've sent is going unanswered or a canned response. I've been blocked on Facebook, force-unfollowed on Instagram, and does not reply to ANYTHING. I hope to get my refund but I doubt it. read more

Pre-order placed in October of 2022, ETA was supposed to be December. Got pushed out to January. Got pushed out to Feb. By late April, I requested a refund. They claimed that a refund was initiated and it would take 15 business days (3 weeks) to process. After 4 weeks, I still didn't have my funds so I reached back out. They asked if I had a PayPal account to initiate the refund, which I do. I responded with my PayPal email. After that, still no refund and they've ignored my last 8 emails that I sent over the last two weeks. Don't buy from these guys. read more

Tomiking is an awful retailer, might as well be a scammer - buyer beware! The Instagram memes may be great, but my experience actually receiving items I've paid for from Tomiking has been terrible. It started in November 2022, I got hooked on a few "claim sales" on Instagram which were super fun; 3 weeks to get those items, which seems a bit excessive but I was more than willing to cut some slack on, for what I thought was a small retailer trying to grow their reach thru Social Media. The items I got were great- except for one thing I purchased, which wasn't sent to me, instead I got a hand-written Post-it Note stating that it had been "misplaced" and that a new item had been ordered for me. Reader, that should have been a red flag... I put in two orders in January 2023, for a collection of pre-order items that were supposed to come in over a range of dates, from Jan 5 to Apr 29. These two orders together totaled over $200. I waited unti January 11 to ask about my missing claim sale- no response. Since then, I've sent 7 additional emails, 4 Instagram messages, and one message through their website (currently down for "maintenance") asking for updates on my orders, and have only received 1 response, via email- which was a form response, completely ignored my specific quesitions, and was absolutely unhelpful. When their website was last functional, 3 of the "pre-order" items whose in-stock dates have been reached were actually shown as in-stock and available for immediate shipping- but I'm getting scammed out of my pre-order and payment? The last straw for me, was getting an email last week asking to re-send any open requests so that they could start with a "clean slate" and address open issues. It has been one week since I sent my note- I'm still seeing memes on the Instagram, but no response to my previous emails, or the new one I sent for the "clean slate". Finally did some research last week, and my suspicions were confirmed. The owner of Tomiking are apparently the same folks behind a previous scam called Sneak Foot - Google for enlightenment. You can never be too trusting. read more

TomiKing is hands down the industry standard example of what to expect when dealing with a hobby shop. Personally spent over $2000 here since they opened and never had a single issue! Legit company, and great little shop they have. read more

Same as all the others who have been scammed, placed an order in July 2022 for items listed as in stock for $400. Nothing shipped or changed status for a month, so tried contacting them at the time, got obtuse responses and an offer of a store credit (for what?!). Suddenly everything was "backordered" or "actually a pre-order" and "please read the site". Sent them screenshots of the product pages showing the items as in stock and no text anywhere saying "pre-order" or "backordered". Every additional attempt at a status update was futile, but they always had time to post memes on Instagram and they even went as far as posting items I had ordered and not received as IN STOCK on Instagram. All I ever asked them for was to receive the products I had paid for and be done with it. I'm not expecting to ever receive any of the products or a refund, just hopefully save others from the same terrible experience. Not surprised they took their site down to keep anyone from ever following up on their "orders" ever again. I've reported them as a scam on Instagram, and hopefully they are happy with their fraudulent gains and turning off lots of people from supporting small businesses trying to grow. read more

SCAM. Just a warning to all, they have you pre-order so far in advance that its difficult to dispute with your credit card and then they don't deliver and ignore you. I've been trying to get my Oct 22' order and they wont respond to me. Order #4373. Don't waste your money. They instantly blocked me on facebook so no one could see my warning to others. They lie, cheat, and steal but don't care. They take advantage and have no integrity or conscience. I hope if there is anyone good in that company, they get out and live decently. read more

Horrible communication. Trash company. Don't waste your money here. You won't get your order or refund. I've been trying to get my refund for months with no updates or even the product being delivered that I purchased back in November 2022. read more

Ordered an item in July and I still haven't received it. I sent at least 7 messages and 1 phone call (vm is all maxed out so I was unable to leave a vm) and just 1 response saying they have 44 items and that my item was going to be sent the following week. I'm still waiting for some kind of tracking or at least a response as to when I can expect my item. Crickets from this business...I hate to do this but I will have to file a complaint through my credit card. I feel like this is the Zadeh kicks of hobby cars. Seen many Instagram comments removed by the business with folks looking for tracking/updates on their orders. read more

Don't even know where to begin! I've placed 12 orders since June of 2022 and 7 of them had to be refunded since he wasn't able to get cars in orders. Down to one order from October 8th 2022 that had 5 items in it. Received 2 items(Mini GT Kiado House) that were opened/unsealed, guess they had to make sure I wasn't getting a chase car. Had already received these cars weeks earlier from another vendor and they came sealed. So I'm then told a couple weeks ago they can't get the Inno64 Bathurst Ferrari #88 I preordered from October 8th 2022 order, which again I already had in hand from another vendor months ago!! So I get refund and buy car from "quick shipping" which states it ships in 1-3 days. That was a week ago and still waiting for order to be shipped. I buy from many vendors and never experience anything like this. Worst communication, phone voicemail always full and I could keep going on but if you've read this far, you get the point. Have a great day and happy peg hunting read more

TomiKing - Mini GT Kiado House diecast - Hobby Shops Near Me - Midlothian, Virginia

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The guy who I presumed to be the owner was incompetent and grouchy, scrolling his phone the entire time I was in the shop, not being helpful in any way shape or form. Little did he know I'd ordered many items from him in the past online, NONE of which arrived after 9+ months. Now that I'm here, I see basically all the other customers have had the same experience. So, I decided to drop in the brick and mortar location since I'm local to see what was happening. When he finally acknowledged me, he had an extremely rude and condescending tone, like he didn't want me to be there, or to be there himself. He definitely seemed miserable. Not sure if it was due to running an unsightly storefront, his home life, or both. Anyways I left his bare bones store without purchasing or saying another word to him because I could tell he was absolutely useless in running this so called business. Thanks for nothing. Certainly feels like a scam to me. read more

The company is a SCAM. They take your online order with a credit card, not communicate until several follow up, then say it is on backorder, and you never get a product or refund. It is a delaying tactic hoping you are patient for over six months which makes it almost impossible to dispute the charge with your credit card company. Don't order from them, I'm not the only one they have did this to. Check all their reviews. read more

Thiefs!! Orders do not get shipped when ordered online. Had multiple emails ignored. After 4 months finally I received response saying they would make it up to me and send a comparable order to me since they didn't have what was originally ordered. I quickly received a notification of a label being printed, but that label never made its way to the post office. Have sent out multiple more emails as well as messages through their social media, all of which have been ignored. read more

Placed an order last September 21, 2022. It's now early December 5th, 2022. Sent emails. Sent messages via Instagram. No response. No updates. No item received. Terrible. read more

Poor service no reply's , said order would take couple weeks been a couple months ... don't even. Want the item anymore they can keep it .. just a heads up to not buy from them & then when they do reply is short and no reassurance... better off buying on eBay or Amazon .. read more

I have sent constant emails and message about my order. this place takes your money and never gives you anything. DO NOT BUY FROM THIS TRASH HOLE. All they will do is ignore your emails and they will delete any negative post. SCAM ARTIST !!! read more

Believe the 1-stared reviews, as they are victims form their SCAM Been seeing advertising about TomiKing plenty of times across Instagram, on 10/28/2022, I decided to purchase some miniature scale cars to collect(Order # 6064) and I bought 3 different miniature scale cars in one order as well as paid in full totaling $175.95 USD. On the same date, I received an email confirmation of my order, one of the items on the order has an 'Expected release date of Nov/27/2022'. So I have begun waiting for my order to be fulfilled, fast forward to 3/22/2023, and I received NO UPDATE nor have I received ANYTHING in that order, which is frustrating given that people that ordered the same product from different sites got their orders long ago, so I decided to shoot them an email asking for the status of my order, they replied saying that it is nothing they can do since the order have not arrived to their store yet so, therefore, it cannot be shipped to me, I would of understand if one particular order has issued and understanding, however, the products that were officially released long ago still has no update? That got me worried if I will ever be getting anything from them, and there are plenty of victims out there just by a simple Google search. But I still decided to give them a second chance. On May/1/23, I decided I want my money back, since their lack of communication, and the release information was no were to be found because they changed their website. I got an email saying that my order #6064 status is changed to 'Re-funded', but and I quote from their email 'refunds can take up to FIFTEEN business days to process'. So I give them their so-called 15 business days to see what other BS excuse they can come up with, 5/26/23; Is been way longer for any refund to be placed, I still have not received anything, called my bank and they confirmed that there was only a purchased history from 2022, nothing else after that. I send them an email to remind them on that same date and 6/4. Still haven't heard back from them. I WANT MY MONEY BACK! This place is an absolute joke and a nightmare to deal with, AVOIDE AT ALL COST!!!!!!!!! Go to BBB.org and look at the reviews there! read more

Do not buy from this store. I have still not received my order after 4 months and no refund. It was the worst customer service and only one way to communicate through Instagram. If I have any advice for future potential customers is please use a different merchant. read more

Scam business. Will take your money without any product to ship, and will hold on to your money for as long as it takes for you to decide to do a CC charge back. read more

I placed an order online with TomiKing in October of 2022, item was back ordered, sometime in Jan or Feb of 2023 they said there we're having web site issues and all back orders would be taken care of. Fast forward to April of 2023 I sent my first email asking about my order, no response.... I then called and left a message....no respons. Sent another email, the email response was order refunded. Looked at my bank statement, no refund. Emailed again asking when I should see my refund, no response for several days. Sent them an email saying I was going to put out negative reviews on social and someone emailed me back right away saying I should see something credited in two days. That was 7 days ago and I get an email saying it can take up to 15 days to get my money back! After seven months and still getting the run around, stay away from TomiKing for online purchases, either they are incompetent or scammers read more

Can't help but feel like I got scammed. placed an order August 1st and have received no product or update. I have sent multiple messages just to be ignored. Tried to support a local hobby store and this is what I get :( read more

My first orders were smooth as butter but my other 10+ after that were a nightmare. I had to constantly remind them that I had placed orders months back. All in all I would not recommend a single soul to visit their store,let alone shop on their online store. By far my worst online shopping experience ever read more