What started out as a great customer experience with ASM has slowly soured since April. The initial…read morecontact, communications, test drive, and ease of transaction were all outstanding on the purchase of our used Mastercraft. However, after the sale, customer service has been very disappointing and frankly, extremely frustrating. As an out-of-state buyer, I am required by law to have a registered license plate on the boat trailer. To do so, I must present a trailer MSO (Manufacturer Statement of Origin) to the license bureau. At time of purchase back in mid-April, I was told by ASM that they would get a hold of it. Well, it is mid-June and I still never received it! I made 14 phone calls to ASM over this period, only to be told every excuse in the book; examples: "they need a form from Mastercraft, just haven't had time to fill out form, just sent the form in, Mastercraft is not answering us, they are out on a test drive, can't get in touch with my MC rep, check back tomorrow, I promise to call you back, etc." Lots of excuses, ASM read "that" book, yet, NO RESULTS! Unfortunately, I was pulled over last week towing the boat without a trailer plate. Considering I was past the 30 day window, I ended up with a ticket. Long story short, without the MSO I had to purchase a commercial vehicle trailer license which cost considerately more initially and each and every single year. Just a word to potential out-of-state buyers that need to register a boat trailer, make sure you have the trailer MSO before you finalize the deal. Realizing Tennessee does not register trailers, it appears this area is not an ASM priority nor does it appear that an out-of-state buyer holds much weight after the sales transaction due to distance from their dealership.

Very bad customer service. Was told parts would be in and then on back order (and they were). Was…read moretold numerous times they had checked on the order. Clearly they had not. I called the manufacturer myself and was told there were no parts on order for Aqua Sport Marine. Just so happen after I brought this to the attention of the owner, parts were delivered the next day. They had the boat from End of May til September. Not happy at all with service and communication. Rob was very rude. Will not be back. To add they always blamed it on Covid but when you call the manufacturer Personally, they have what we needed and was shipped out that next day. Why didn't Aqua Sport do that? (Oh but they said they did)

Came in looking for a small horsepower outboard for a small Jon boat. The didn't have what I…read moreneeded but the owner was fantastic and really took his time with me. I'll come back and find something I'm sure!

This is a great place to buy a boat ! Good prices and good inventory on an assortment of boats ,…read morefrom pontoons to bass boats to ski boats! Jerry is a great guy to do business with whether you want to buy or trade ! Great place if you need boat repair or parts ! The mechanics there are very knowledgeable and do professional work ! I highly recommend Marine Sales

We were about a group of 10 and one of the people in our party was our boat captain. The Marina was…read morenice, the staff was helpful to us. The lake was very nice and calm, our boat had a slide on it from the second deck which was cool. They also have a restaurant that we ate at, we ordered a bunch of apps for the most part. The food was good but nothing over the top. If you are looking for a day on the water with an easy in and out, give this place a chance.

There are some good additions to the marina but Safe Harbor LLC was bought out by Blackstone. If…read moreyou know about Blackstone then you know this is not a good thing. As soon as new management took over things on the employee side of this marina started going downhill fast. If you don't kiss corporate backside then good luck. They only want employees that won't disagree with anything management has to say and maintenance is treated like they're invisible which is funny because at a place like this, maintenance is the only reason the marina is still floating. Anyway good luck! I hope things turn around here.

Nick and Ashley and their team are amazing !! If you need a boat lift/ dock or repairs -…read moremodifications this is who you want to use. They are the best !!

I can't say much regarding the business aspect of a marina as I don't own a boat, nor dock one…read more What I can speak on is what I saw and heard and how I felt while I was there. This marina is quite lovely, with the slips set up in a pattern to accommodate boats of various sizes. There is ample parking and a restaurant on site. I dug that there was signage and obvious lanes to navigate in and out of this marina. The person whose boat I was on spoke highly of this place and seemed pleased to store his boat here. That's all I got!

We departed from Turtle Bay Marina for a fun day of boating on Old Hickory Lake, returned here…read morelater in afternoon and had drinks at Sam's Sports Grill. That's where I had my first Bushwacker! I thought the Marina was well laid out and felt very safe when getting on and off the boat. As far as boating on the Lake, the water was a little murky but I'm told it's because it's connected to the river. All in all it was a very fun day and if you have a boat and looking to dock it in Nashville, Blue Turtle Bay Marina is a great choice.

My jet skis 2020 Yamaha vx limited x2 needed 10 hour service. I showed up today, waited in line for…read moreabout 10 minutes, then got seen. Dropped them off. Got a call about 230p saying they were ready, great, don't need to do nothing else for the season and until next year since 50 hours is my next service. If I had to say anything constructive, it be nice to make an appt vs waiting in line to get it in since it's walk in currently. Also, Bubba is cool too. Sold me my pair of skis back in Jan 2020 at the Nashville boat show. I highly recommend you swing by at the next one....if covid19 isn't still wrecking things still y'all.

Way overpriced! Customer service was shotty when I've been in there also. Like if y'all gonna have…read morethe highest prices in the city at least be on point with the customer service. I'm afraid to even let them look at my scooter to fix bc I know it'll be unreasonably high.

I've been very lucky to go to this marina with friends who have boats, or who are part of the…read moreNashville boat club. Overall I am very impressed with the marina and the people who work there. They take care of the docks and slips and are very friendly to you. I like the extra security of all the docks being locked up. Located in Hendersonville on Old Hickory Lake, Creekwood allows you to easily get onto and around the lake from its location. There's plenty of parking for you and friends if you want to spend a day on the water. Slips can be pricey, but that's kind of part of owning a boat. And you see all different kinds of boats at Creekwood, from small fishing boats to huge houseboats. And there's a place to gas up right at the end of the docks before heading out for the day. It's location protects you from really choppy waters and there are plenty of little inlets to anchoring your boat and floating that are very close to the marina itself. Also, side note, there's a gas station right across the street if you run out of beer. I have always enjoyed my time and Creekwood and my friends who have slips here have been pleased as well. If you are interested in docking here give them a call. Also, they are part of the Nashville Boat Club, in case you want to take one of their boats out as a member...they have reasonable hours for those as well. I would recommend this place to seasoned or new boaters.

I contacted Creekwood Marina in reference to future slip lease and I was greeted by a very friendly…read moremarina employee that was very knowledgeable and friendly and answered all of my questions. I look forward to moving back to Hendersonville and parking my boat at their marina.

TNT Watersports have been responsible for warranty, maintenance and service for my Regal 2024 26…read moreExpress Cruiser. I have dealt with the service department and the parts department and their technicians. The entire team is the best (Steve, Joy, Jeff and Paul). They did everything I asked/needed. They did everything they said they would do. Family owned, great culture and values. Thank you.

I bought a Malibu from TNT in 2006 and later an Axis in 2019. Couldn't imagine a better purchase…read moreexperience or service support throughout the years. Mike C