1. Modern Luxe Beauty Bar

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Elmhurst, IL

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Modern Luxe Beauty Bar

5.0 (3 reviews)
Closed • Closed

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9 years ago

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9 years ago

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11 years ago

Ida Rios does a comprehensive facial and is a wizard at skin care. She also is excellent at hair removal.

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Spavia  Day Spa - Elmhurst - Waiting room with heated neck pillows and a variety of teas

Spavia Day Spa - Elmhurst

4.3(38 reviews)
1.6 mi

My husband got me a giftcard for Spavia for Mother's Day and I used it on a 60 minute sports…read moremassage. I was blown away by my experience at Spavia. Booking was easy (I did it online), and you feel pampered every step of the way. After you're checked in you're walked into a locker room where you can change into a bath robe and slippers. From there you can sit in a lounge with a heated neck pillow while you await your massage therapist. My massage therapist was Gogo. She did a wonderful job and accommodated all of my requests. She even gave me suggestions on how to stretch for the troubles I was having. After you're done, you have access to showers to get cleaned up and continue relaxing. They also offer memberships for monthly massages which I think I"m going to get soon! I'll definitely be back.

I chose Spavia Elmhurst after doing a lot of research and being willing to spend extra for what I…read moreexpected would be a high-quality, relaxing massage. Unfortunately, it ended up being one of the most disappointing spa experiences I've had. I booked a 60-minute deep tissue massage with the scalp oil and Hypervolt add-ons. Neither add-on was performed... my scalp was never touched and no massage gun was used though I was initially charged for both (they were only refunded after I reached out). The massage itself felt rushed and incomplete. Most areas of my body were barely worked on, and I left still in pain. When I got up, I noticed the digital wall clock in the room had been partially covered with a towel.. specifically, only the minutes portion was covered. I later realized the session had ended about 5-10 minutes early. Management later claimed that covering the clock is standard practice for guest comfort, but that explanation does not make sense. The clock was not bright at all, and there was a much brighter light left on in the corner of the room the entire time. If a digital clock is supposedly too bright and distracting, then it would make more sense to use a standard wall clock or not have a visible clock at all. Partially covering only the minutes, the part that tells you exactly how much time is left... felt like a very shady business practice rather than a comfort measure. I was also told afterward that my massage was shortened because I arrived late. However, when I checked in, the front desk assured me they were able to push my appointment back and accommodate me so that I would still receive my full 60 minutes. At no point before or during the massage was I informed that my session would be cut short. Letting a guest believe they are getting their full service and then ending early without any communication feels unprofessional. When I contacted them about all of this, the only thing offered was a complimentary add-on for a future visit. but only if I book and pay for another full-price massage. After already spending over $220 and being this unhappy, I don't find it reasonable to be asked to come back and spend another $200 just to receive a small add-on for free. A partial or full refund for the actual massage would have been far more appropriate. I have since been ignored. Overall, this experience did not match the premium price at all. I left sore, stressed, and disappointed. I would not recommend Spavia Elmhurst based on this visit.

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Spavia  Day Spa - Elmhurst
Spavia  Day Spa - Elmhurst
Spavia  Day Spa - Elmhurst

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Modern Luxe Beauty Bar - hair - Updated October 2026

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