My bathroom remodel started on 3/14/2022 and I was told it would take 1 week to complete. The first issue was the wrong size shower door was ordered. I was told it would take 2 weeks to arrive and they would expedite the process. It took over a month for the door to arrive. I was then told that the installer was on another job and I would have to wait. (The job was paid in full). I also discovered a leak in my basement. I was told that this was our responsibility and "things happen". I had to call a plumber out and pay the invoice. The plumber said the installer did not tighten the pipes and it caused the leak. We were stuck with paying the plumber invoice. When he came to install the shower door they discovered that the wrong size shower door had been ordered AGAIN for the 2nd time. The installer tried to go Lowes and buy something to "make it work". This is very unprofessional and it doesn't live up to the companies reputation (so I thought). I explained to them that I wanted professional work because I paid professional prices. When I called the company to ask for updates on my shower door being delivered, they acted like I was bothering them. They never called me on their own with a update. They had no compassion, nor did they care that I had been waiting 3 months for something that was their mistake. My door was finally installed on 6/13/2022. 3 months for a job that was to only take 1 week. The company never called and asked was I satisfied with the work. No apology for my experience. NOTHING! I never spoke with them about my final issue because I was scared that my bathroom wouldn't be complete. The installer smoked marijuana at my home on two different occasions that I knew of. My children even smelled it. One of the times it was so bad my entire upstairs smelled like it and I had to leave my home. I work at a correctional facility and I was so scared that the scent would get in my clothes before I went to work. My husband didn't want me to say anything until the job was complete, because we didn't want any more issues with this company. My experience with this company was horrible and I pray you find another company for your needs. This was the 2nd time I used this company, and the first time was good. I'm so disappointed in my experience....I hope this helps someone read more