Good place to take furry family to go!…read more I bring my baby dog go there last week for wash and grooming, groomer so nice and patient with my babe, also find out a lot of novel toys clothes etc....which can't find in any other shop~ my puppy don't even want to leave the shop, just like shops name:pets love me!!!! Anyway really professional service~ nice & friendly staff ~ recommend to go for try!! Bet you will fall in love right a way~(same as me~lol)

The sister and I were looking for gifts for our dogs and stumbled upon this little store. They had…read moreplenty of things to choose from. I saw toys, clothes, food, and many more. We both got toys for our dogs and the lady at the cashier was super friendly. They also have a grooming service here and I saw some of the dogs with cute little cuts. Overall, it's a cute store if you need to buy pet things. I got my gifts and I was happy with that.

The first thing that made us suspect these guys are good, is that their 'about us' page on their…read morewebsite includes details of the pets the staff here have at home. It's personable; approachable; human. We'd been using a competing vet on Lygon Street and found them to be less so, and constantly pushing expensive insurance plans whilst giving hypochondriacal diagnoses. So we changed vets and gave Fitzroy Veterinary Clinic a chance. First impressions? It's busy. Busy and efficient. The crowd dispersed after a few minutes but it gave us a chance to see what it's like here when they're under pressure, and it was a relaxed environment. There's a dog side and a cat side to this place, and decorated accordingly. Our own little fur-ball doesn't travel well and gets a bit nervous in new places, but this was as good as we could hope for, given our in-and-out 'check up' we were there for. We were kept waiting for half an hour beyond our allotted time, but I suspect we arrived at the tail-end of a particularly busy period. Before long, we'd completed the forms and were ushered in to see a very friendly, plain-speaking vet who never once attempted to sign us up to an insurance plan, or push anything other than an honest verdict on how little Samson was doing. And he's doing just fine. We left really satisfied with the experience and confident we made the right change.

The team at Fitzroy Vet Clinic are super-nice, always seem to run on time, and give you all the…read moretime you need to ask questions about your pet. We even found a stray kitten there when we were looking to adopt, and they handled everything. There's even a boarding house connected for when we have to go away and leave our beloved cat for a few days. Doesn't get better that this!

Michael has been my vet for over 25yrs. Honest and reliable and amazing. My cat would probably…read more be dead if it wasn't for Michael. Other vet clinics took my money drugged my cat up and wanted another $1500 in blood tests. Michael was amazing he knew exactly what was wrong with my cat. His daughter dropped off tablets to my house and with $11 cured my cat .my cat is now 16yrs old .I am blessed to have Michael as my vet. Thank you

I like shopping here. This place is massive and has so many variety of products either treats,…read moretoys, oral hygiene product, barf dog food, bedding, crates, etc. I also like it that they allow me to bring my dogs here, which is good, because they love this place. It's also a great place for my dogs to socialise with other dogs too. The staff there are always friendly and eager to help. Whenever I come here, I feel welcomed and appreciated.

Went to best friends pet store at Northland Preston yesterday with the family, was not acknowledged…read moreor greeted, we were looking for about 10mins, tropical fish and plants are overpriced compared to other stores in local area. Poor customer service. Try coburg aquarium as it is a lot better range and cheaper and better quality fish.

over the years i have tried many different dog groomers for little maltese x shihtzu, and my boy…read morewould come home acting rather timid, however once i discovered Amy, at diamond dogs, he is so excited to go there every 6-8 weeks and comes home smelling absolutely beautiful and excited. His response when I pick him up is almost like me when I have had a ME-day full of pride showing me how beautiful he is and the lovely ribbons in his hair. you do need to book well ahead of time especially around Christmas and the new year but once you are into the routine, just book in the next 6 months so that you know your baby will always well groomed

After bad experiences with previous vets, I was pleasantly surprised with Port Phillip Animal…read moreHospital. Their service and knowledge is impeccable. The vets are straight to the point, always take the time to explain things and do not make you pay for unnecessary tests and investigations. The staff are always friendly and welcoming and it's obvious they care for your pet. Both Latte (my cat) and I highly recommend this vet. A special thank you to Craig.

I've been a client for three years now and I must agree that this place is as good as it gets. I…read morebelieve I've seen most of the vets at the clinic and they've all been very respectful, informative, and very very kind. I recently saw Alice who I am so grateful to because she diagnosed the funny lump on my dog as being cancerous and was able to book her in for surgery the next day to remove it. Bella is now cancer free and happy her stitches are out! I was a bit emotional about it all and Alice and the nurses were so sweet and helpful especially in their after care advice. I don't often post reviews but I feel like I hit the jackpot when it comes to the care of my lab, my cat, and Craig has even seen my bearded dragon Albert when he was looking flat. So thank you all!!!

Excellent pet shop with supplies galore. The staff were very helpful when I was procuring my…read morechicken coop, and even offered to put it together for me. Easy to reach location and heaps of choice. Come for the friendly staff- it's like a building full of lovely, caring Dads who want to look after you!

Knowledgeable and friendly staff who have a real affinity with animals. The vet took the time to…read moreexplain everything he was doing and gave us various options. The prices were reasonable compared to some of the newer practices I've tried. Very happy to recommend.

Their service when communicating over the phone was unprofessional. Staff and vet failed to honour…read moreBill's recommendation as left on my dog's file and wanted to organise a consult when it was not required. Receptionist verified Bill's comment's left on my dog's file April 2019 clearly stating a prescription and 12-month dose to be provided and a further consult was not required. Receptionist's rationale was that since Bill has retired new owners cannot process this. Overall, this practice failed to adhere to the instructions left by veterinarian and owner Bill who advised that a follow-up appointment was not required and to provide my dog with the required assistance. Current vet did not acknowledge me when attending the clinic on Wednesday 18th 2019 and took very little care of the feedback my partner and I provided over the phone. Disappointed about their service and will spread the word that this clinic is money hungry and their duty of care is lacking.