Very clean and not crowded. Several machines were out of order but there were plenty available for…read morethe number of people there.

This place is usually clean, if you over look the dogs they let come in with customers and be all…read moreover the place. Also don't try to dry a small load; the dryer goes continuously only if you put in 8 quarters - who needs 60 minutes for every load! I pretty much don't like them and won't be back!

11/6 edit: yes when i initially saw the damage i was asked over the phone to bring it back, i told…read morethem i would AFTER speaking to a manager first. I still had another garment with them and when i went to pick it up i just didn't have the damaged garment with me. I never refused, he's lying. I said i needed to understand the process and what they would do (I'm nervous about it getting further damage) but he kept repeating that i refused to bring it back which never was the case. When i spoke to him he referred to using other chemicals to determine the cause of the issue and I'm not necessarily keen on them doing stuff i don't understand at this point. He wanted to overtalk me and not listen. Thats why i don't feel comfortable anymore. Why wouldn't i bring it back if that's how i get made whole? He's not making sense. I feel completely let down by these guys after using them exclusively for at least 4 years. They didn't call me back for 2 weeks after damaging a very expensive garment, insinuated that I'm making it up, and accused me of refusing to bring it back. I would've had no problem doing so had i understood the process/remedy but i don't really want them messing up my stuff even more. When talking to Brett about my apprehensions , he was very dismissive and unprofessional. He even stopped listening and it turned into a confrontation bc he would laugh at me while I'm talking as if my situation is funny. I don't feel comfortable working with him/them anymore. Since he said he doesn't care about my review, here it is.

Old time, friendly, priced right. Receive text…read morenotification when it was ready for pick up

I dropped off shirts early today. They already sent a notice they are ready, it's 2:30. Now that's…read morefast. Done quickly at a great price by super friendly people, what more could you ask. I updated the picture for the business front.

Excellent operation. Richard and the folks go over the top to take care of their customers.read more

This was my first time going to a laundromat in years. I had a large bulky mattress topper that…read morewouldn't have fit or gotten clean in my washing machine, so that's why I came to the laundromat. The owner was very helpful telling which washing machine to put my mattress topper in. It cost me $5.25 to wash and one dollar to dry. It came out very clean and dry. I would recommend this laundromat. it was very clean and the owner was very friendly as well as helpful.

Needed emergency wash 40 pounds of clothes for a family of five while on a trip. They were on point…read moreand delivered as promised. All clothes, no stains and all completely dry.

Now called "the Wash Tub" You dry for free so that is a bonus for those who come do their laundry…read moreregularly. Fine place to wash quilts, etc.

If you are not a regular do not go there the owner is extremely rude. Closes the dryer so I could…read morenot use it and stood in front of it told me I had to leave.

Wouldn't you know that my washing machine would break down during the busiest month of my life?…read more Enter the most wonderful service (and I mean SERVICE) that I could have hoped for! Laundry Matters has been a life saver! For a per-pound price, they pick up all my laundry (they provide the laundry bags) and return it, impeccably washed and folded/hung, the next day. They even text me with a pickup/drop off time window that is remarkably accurate. Their customer service is excellent. They have been totally responsive to every request. I couldn't be happier! I may wait a while before stressing about shopping for a new washer....

From the owner: We Pick-Up and Deliver Your Customized Laundry, Professional Launderers…read more Products: Detergents, Fabric Softener, Dryer Sheets, Wash and Dry Temps, Folding Preferences Services: Fully Customizable, Detergents, Fabric Softener, Dryer Sheets, Wash and Dry Temperatures, Folding Preferences, Next-Day Delivery Service, Wash, Dry and Fold, Tablecloths and Linens, Great Gift Idea for Any Occasion, Business-to-Business Services, Hotels, Event Rental, Wedding Rental, Food Caterers Business Description: Laundry Matters is transforming the way you approach laundry day in Winston-Salem and its surrounding areas. As the top pick-up and delivery wash, dry, and fold laundry service, we offer affordable and tailored solutions for both residential and commercial needs. Experience the ultimate convenience and quality—start enjoying laundry day with Laundry Matters!

Spring Cleaning has arrived! This means time to wash a mountain of rugs and bedding. Given that my…read moreduvets and mattress pads probably are too fat to fit into my washing machine, it meant going out to the nearest laundromat and taking advantage of their giant industrial washing machines! I came across Laundry Unlimited, and it's probably the nicest laundromat I've ever been to!!! First of all it's modern, so you don't need to lug around quarters!!! Second, the facility itself was extremely clean, and there was an attendant on site if you needed help. Even walking into the establishment was easy - imagine they have wide sliding doors that automatically open, so you're not having to juggle bags and try to open the door simultaneously! Pricing was a little more expensive than your average laundromat, but in my opinion it was worth it, to be able to do your laundry in a spacious and clean environment. One important thing to note, the laundromats are high tech now! They have touch screen, and it's best to install the Speed Queen App on your phone before coming here. I admit it did take me like 2 minutes to get everything set up. You can add a payment method, then you add funds to the app. There is a vending machine where you can also pay by cash as well. You will need to go into the App and select the Machine number. You can either start by selecting options through your phone or on the touch screen. There are the usual settings and options for Temperature, Washing Type etc. I loved that they had a bedding option! All in all, if I have bulky items for washing, I'm coming here!!!

Clean and I love the app vs use of coins. I have not been to the laundromat in over 10 years but…read morewow have prices skyrocketed. But of course my washing machine would go on the fritz right after traveling for several weeks and I could not stand all of the dirty clothes in my house. This place is easy to find nice and neat and has a variety of washing machines as small as 20 pounds as Bauer just 80 pounds for very large loads or very bulky items. I really appreciate not having to lug bags of change my laundry as well. Make sure you bring your own laundry detergent and dryer sheets and other supplies because they do not provide or sell those items. The staff was very friendly and help me navigate the machines as I was not familiar with them

excellent dry cleaners I very highly recommend them. Very through, very conscientiousread more

Very good customer service. Owner is very friendly and kind-always pleasant conversation. Clothes…read moreare always cleaned very well and ready at a reasonable time.

My wife and I really enjoy the convenience and the level of service that we receive from Suds and…read moreFolds. I suggest you give them a try. You will be glad you did!

From the owner: At Suds and Folds, we believe laundry should never be a burden. That’s why we’ve built our service…read morearound convenience, care, and quality. Every order is handled with precision and attention to detail, from sorting and stain care to fresh folding and professional packaging. We use safe, high-quality detergents that are tough on dirt but gentle on fabrics, giving your clothes the treatment they deserve. Our mission is to give customers back their time, delivering reliable, consistent laundry service that feels both professional and personal. As a local business, we take pride in serving our community with integrity, respect, and a smile—because to us, you’re not just a customer, you’re family. When you choose Suds and Folds, you’re choosing more than a laundry service—you’re choosing peace of mind, extra time in your day, and the comfort of knowing your clothes are always in good hands.