Knowledgeable and professional staff. [[HIGHLIGHT]]Mary Otterman spends time explaining what she sees, answers your questions and addresses your concerns.[[ENDHIGHLIGHT]] I would recommend her 1000%. read more

[[HIGHLIGHT]]You know all those tik toks you see online about a provider spending 3 minutes with you (if that) and doesn't listen to you.[[ENDHIGHLIGHT]] that is this place. read more

[[HIGHLIGHT]]I took my 7 year old son to MOD yesterday and we saw Dr. Van Roy. She is amazing![[ENDHIGHLIGHT]] Her bedside manner made a kind of scary appointment for him a very cool experience to learn about caring for his skin and how cryotherapy works. She had done her research the day before on what we were coming in for and was more than prepared to offer suggestions and what we could buy over the counter to continue treatment between appointments. [[HIGHLIGHT]]Everyone from the moment we walked in until we left were very welcoming and professional.[[ENDHIGHLIGHT]] We arrived slightly early since it was out first appointment and it was standard medical procedure of gathering patient info, insurance and paying our co-pay. read more

They want your money period for over priced service. They won't file claims with insurance in the proper manner. Tried to keep an open mind. [[HIGHLIGHT]]They don't follow up with you unless you complain.[[ENDHIGHLIGHT]] Even after I signed releases for continuity of care timliness was awful several months delays. Nurses are okay but you can tell they are aware it's a sales environment pretending to be a medical care practice. Not impressed. [[HIGHLIGHT]]I tried more than one staff and they are pushy and rude acting in ways that no one could really get away stuff or eccentric and make you question what you paid for[[ENDHIGHLIGHT]] No real in between. Stay away read more

Terrible. I went in for to treat adult acne, I spent 5 min with the dermatologist where she told me to wash my face twice a day (already doing that) and apply two different topical treatments that she prescribed that wasn't covered by insurance and costed $150 out of pocket. Then they sent me THE BILL. Turns out that 5 min visit was $475. They must have increased the visit cost from what I read from others comments. My insurance paid $280 of that and then they added an adjustment of $113 so my total charges owed is $309. I don't know what that mysterious adjustment is. My acne is not better. The visit wasn't even worth a penny, let alone my time. Don't go to MOD derm. read more

Love it. Great job and clean spot. [[HIGHLIGHT]]Is very welcoming and they provide a good ice pack.[[ENDHIGHLIGHT]]

Dr. Melanie Ortleb is the most amazing gentle and kind person, which makes her career as a dermatologist perfect for her. She is board certified and graduated top of her class at UNMC. If you're looking for a smart, compassionate doctor, look no further. I have loved my visits here and feel so comfortable sharing my derm issues. MOD dermatology recently opened a new office space across from Legacy shopping center off 168th and it is prime location for a doctor's office. It is very convenient for parking and accessibility. She is currently the solo doctor at this location. She has helped me with a couple of skin afflictions that I have had in the last few years- she is super professional and knowledgeable. Would not hesitate to recommend her to anyone looking for a great dermatologist. read more

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Update: I was called and asked if I could reschedule with another doctor unfortunately I was not available at the time they wanted. I gave them 3 different options for my availability but none worked. I was then called again the following day and told I needed to go get an ultrasound completed prior to my procedure. That is fine except why let me schedule and then tell me to jump through all these hoops prior to the procedure? I guess I'm very confused why these things weren't explained at my consultation appointment. Things seem very unorganized. I drove 30 minutes to a scheduled appointment. Arrived in plenty of time for paperwork and had my referral with me. The building is very nice and the ladies at the front are very helpful and friendly. I was seen by the PA and was very disappointed in my appointment. She probably spent a total of 5 minutes with me, possibly because it was a Friday afternoon. When I originally scheduled I stated what the referral was for but also I wanted to talk about some options for my face, wrinkles, neck, and would be paying out of pocket. She gave me a brochure, told me to use vitamin A oil and when I asked about more options she was very hurried and really had no interest in it. I will return for my original procedure because I'm not sure I want to find a new place and go through all this again but I wouldn't recommend being treated by the PA if your looking for cosmetic options. read more

Initial appointment was great, they scheduled me in way sooner than any other dermatology place could, they removed what I needed removed, and everything was totally great. Then the rest of it hit. Got a $185 "lab fee" for the testing they did on the removed item, which I was never told there would be a charge for. When I first paid the $250ish visit amount during my initial visit, the receptionist told me this amount was so high to cover basically anything that was done during my appointment, and then if it ended up costing more than what I had done then they'd refund me. So at the end of my visit when the nurse said "we're going to send this sample in for testing" and I asked if that was normal and she responded "we always send everything in for testing", I assumed that would be covered under part of the $185, but apparently that was not correct at all. Then I called and spoke with the billing team and explained the situation, but she explained that testing charges are separate from the visit charges, and told me that I always have the option to not have that done and that she'd talk to the office workers about this to make sure they're aware. So I paid my charges and figured I'd at least know this for the future but still love MOD Dermatology overall because of my generally good experience. Then, the issue returned and I scheduled another visit, everything went the same as before and was totally fine, everyone was really helpful and friendly and they got me in super early and the experience was great, I paid my $250ish amount again for the visit, and everything was totally fine, right up until the end. At the end, the same nurse again told me they were going to send my sample for testing, and I told her I absolutely did not want that done, the doctor knew exactly what it was and it had just been tested 3 weeks previously. The girl said they always have to send them in, and I explained to her that I had an entire discussion with their billing department and they assured me that I did not have to have this done. The girl then said that she'd talk to someone at the front desk and figure it out, but I was good to go. I left, feeling great, had another good experience, my finger was feeling much better and I'd handled the testing issue and paid and was totally clear and should be good from here. Then three weeks later I get a call from their nurses line telling me the testing (which I had said I did not want) had come back clear (again, Shocker). I explained to the nurse the same thing I explained to the billing person and the nurse who previously was supposed to "talk to the front desk about not sending my sample in", and the nurse said she'd put some notes in there regarding it, and we ended the call. So then I'm feeling a bit better, maybe it was a miscommunication issue and they'll own up to them mistakenly sending the sample for testing and I'll be fine going forward. Then the same billing person from the last time called and explained to me that MOD Dermatology always has to send all samples for testing - even if the patient doesn't want it sent for testing - even though that directly contradicted what she'd told me the last time we talked. The billing person then explained that the last time we talked she had not been saying that I could choose whether or not I wanted my sample sent in for testing, it always has to be sent in for testing even if it was just tested 3 weeks previously. Instead, she says that she was saying that if, during the visit, I decided not to have the item removed, then that was my choice and then they wouldn't send it for testing (because it would literally be attached to my body). So I asked her why on earth I'd go back to a dermatology office, pay $250+ for the visit to look at the same item I previously had it removed, and then NOT HAVE IT REMOVED AGAIN, just to avoid the testing. I'm beyond disappointed with this experience. What started out so great turned into nothing but hidden and additional charges for every single visit, even when things were specifically requested to not be done. If I'd known from the beginning that I had no choice but to pay an additional $185 for specimen testing on top of the $250 I already paid for the visit itself each time I went there, I would have never went with MOD Dermatology, and I would have directed anyone I know to not go here either. It's unfortunate that I had to learn this the hard way since not a single person at MOD Dermatology, even the billing person, could warn me or explain this to me until after all the tests and bills had been done and sent, even after conversing multiple times. And maybe $185 isn't a lot to most people, but to a single income family with multiple kids under the age of 2, multiple surprise charges of $185 on top of the normal $250+ visit charges is absolutely ridiculous and incredibly frustrating. read more

Very poor experience... -High payment due at checkin to ensure they make a little money in interest and will refund you after insurance goes through ($351 PER visit to be exact and when you need to go over lab results and tell them you can't afford to you another $351, their response is "well best of luck to you then") -rude staff (they act more as a cosmetic dermatology group versus one interested in skin challenges) -slow results -lack of attention to patients during the visit I would highly suggest using other providers in Omaha as there is much better, more attentive, and more polite offices. read more

Customer Service does not seem to exist in this practice. After receiving an odd text message regarding a balance I was not aware, I received a call from some incompetent employee who was unapologetic with a rude disposition. Awaiting a call back from management. Let's see if anyone calls. My suggestion- find another dermatologist with a more professional atmosphere. read more

Melanie Ortleb is by far my favorite skincare expert I've ever seen. I'm currently 31 and have been suffering from cystic acne since my mid 20s. She was kind and explained possible causes and treatments and their side effects and made sure to consider my input. She recommended chemical peels and after 2 so far, I've already noticed a significant difference even though you normally need more sessions. She's also really knowledgeable about skincare and is who I plan on going to in the future. read more

MOD Dermatology - Business card for MOD Dermatology for Melanie Ortleb - Dermatologists Near Me - Omaha, Nebraska

I really like MOD Dermatology, from the clean waiting room to the exam rooms. The front desk staff are courteous, efficient, and friendly. The nurses who take down your health background, view your skin, and prep for Dr. Ortleb are also very friendly, informative, and provide helpful information about your skin ailment. Dr. Ortleb is extremely warm, provides additional information, and treats the issue quickly and with precise decision making. She also talks about choices that involve saving the patient additional costs that many practitioners would not do. This dermatology practice is one of the best in Omaha in my opinion. read more

MOD Dermatology - Dermatologists Near Me - Omaha, Nebraska

Can't even schedule an appointment correctly. Told her I couldn't be there on a Thursday afternoon so she scheduled me for a Wednesday. Left the Thursday appointment so when I got there Wednesday had no appointment. Moved my schedule around so I could make my appointment. Great job !!!! Dr Ortlieb is great. I believe it's Tammy in billing who actually yelled at me. read more

Ruined my skin. My son went to Mod shortly after they opened for teenage acne. He started out seeing the doctor but was quickly passed along to the PA. They put my son through two extended rounds of accutane, seven types of facial cream, oral antibiotics, and antibiotic creams. Now his skin is worse than when he started and we paid A LOT of money. And he went through two rounds of very harsh medication over a 2-3-year period of time. They just keep repeating the same treatments over and over. I first went in there for adult cystic acne and melasma during my son's first accutane cycle. Just like my son, I started out with the doctor and was passed straight along to the PA after reception told me that they just absolutely couldn't find any appointments with the doctor. At my initial visit, they literally stepped me through the exact first few visits that my son had; retinol and antibiotic lotion, antibiotics, very expensive compounded creams, etc. The creams broke capillaries all over my face because they were too harsh. They switch the compounded cream and eliminated a couple of things from it. The harsh compounded cream dilated tiny red capillaries that spidered out all over my face. The capillaries broke all around my nose and on my cheeks and are very visible. The retinol and/or hydroquinone was too harsh for my skin and also got perioral dermatitis that I still battle to this day. I got additional melasma patches where the perioral dermatitis was AND where the creams caused irritation. When I pointed the additional issues out all they did was suggest (up sale) cosmetic procedures to remove the capillaries at $250 a section, of $500 chemical peel for the melasma. She wouldn't even consider that their treatment was causing extensive damage to my face and exasperating the issues I already had. Every time I came in it was like the first time they had ever seen me, showing that they obviously weren't looking at my chart. They kept telling me the same thing; to try this, try that, keep going, switch back to this. Everywhere I would get damage I started to get these little bumps that wouldn't go away and melasma patches. The permanent bumps that would fill with what I assumed was keratin, but did not look like pimples and didn't have a white center. I could squeeze them out and they'd fill right back up within 2 days. The PA told me they were milia and when I suggested that they weren't, she took an extruding tool to try to remove the "milia", said it was stubborn and proceeded to grab a SCALPEL and cut into my face without anesthesia or numbing cream, digging and cutting for several minutes until I was in so much pain I told her to stop. When she "just couldn't get the center out." I told her that's because it's not a milia. She bandaged my face and I left. She created a pit in my face and a permanent scar. Both my son and I look worse than when we started there. I no longer get cystic acne, but I have full face melasma now, a pitted scar on my chin, an extensive amount of damage and broken capillaries to my face, and scarring around my nose. I also have a dark circle of melasma around my mouth because of the dermatitis. I also have a dark circle of melasma around my mouth because of the dermatitis. I might as well have lit the money on fire while it was sitting on my face. I spent well over $10,000 out of pocket for my son and I plus very expensive compounds and creams. I went along with everything because they were professionals, not me. I never had acne as a teenager, but my face looks like it now. I am heartbroken and this shouldn't ever happen to anyone! This is already too long and I can't even get into their unorganized billing procedures and additional costs. read more

Trusted care, medical knowledge and addresses sensitive skin issues! Offered solutions

Amazing. Melanie is very thorough. Office is very clean and welcoming. I feel they take very good care of me and my family. Service is always perfect and the staff is very friendly and accommodating. There are many choices for dermatologist, but I always recommend MOD to all my friends as the place to go. read more

Be prepared to sign your life away. Insurance card, drivers license, prepayment and the most unprofessional , rude people that I have ever dealt with. After being treated like crap i left with my Insurance card and I called to talk to the office manager and someone claiming to be the billing manager accused me of throwing a iPad at a person before I said my name. I called again and I was hung up on for telling them what I wanted to talk to the office manager about. read more

I can't recommend Jessie in their spa enough. Her massage technique is always just what my body needs and helps me recover from anything life throws at me. I love that she starts each session discussing what's been hurting me and works with me to work on each area to improve my overall motion. She's amazing and I now go to see her routinely for both relaxation and strain reduction. read more

Terrible experience at MOD, and I would never go back or recommend them. Extremely rude, dismissive, and condescending. Do not waste your time and money there. Go somewhere that is caring and respectful instead. read more

Worst service ever! I have called 5 times over three weeks, my insurance will not cover the prescribed medication so I have requested an alternate solution. Absolutely no help. I will seek another provider! read more

Dr. Ortleb was excellent when she first started her practice but now she just treats her patients as money trees. Terrible front office staff, rude and confrontational billing staff, they have no qualms about lying to patients...and it all goes back to Dr. O. She's forgotten her roots and her calling. She's all about the almighty dollar, no longer about patient care. I'd give zero stars if it was an option. Buyer beware. read more

Thank you to Dr Melanie Ortlib. I've gotten lips for the first time ! She has also helped fade my frown lines and done skin cancer checks on my whole family. My husband and daughter are fair skinned, she keeps us safe and on top of any growths that look suspicious. We always get an appointment quickly and her staff is also outstanding. I would recommend this Dermatologist for ALL your skin care needs kids and adults. read more

MOD Dermatology - Mod dermatology and Dr Ortlib gave me lips !! for the first time in my life my lips are more than just a line across my face -thank you - Dermatologists Near Me - Omaha, Nebraska

I have gone to Dr. Ortlieb since she opened her practice. I used to really look forward to the friendly atmosphere and even stopped in each year to drop off an office Christmas gift; that is how much I thought of this office. The past two years has been a totally different experience. The front office staff is aggressive, obnoxious, scary and toxic. Once you get into the exam room, Dr. Ortlieb, Pam and Sarah are knowledgeable, fun to visit with, and we frequently chat about Investigations. But the toxic office staff leaves you wondering why you are paying someone to mistreat you and like they are doing you a favor by you being there. I have always paid on time, been timely to appointments, and done as I was told but it now appears that loyalty and consistency only goes one way. I have a Chiropractor, a Hematologist, A Pulmonolgist, a General Practitioner, a Nurse Practitioner, a Dentist, An Acupuncture Doctor, and a Cardiologist, and every single office; both staff and doctors have told me at one time or the other that they appreciate my business and enjoy having me as a customer/patient. You will never be treated as a priority by this current office staff. Even the dates of the other reviews will show a sharp trend downwards in care and concern since 2018 and I highly concur. If you are over age 55 (male or female), a loyal patient/customer, and are expecting a warm and welcoming environment, I would highly suggest you go elsewhere. It is really sad when you have built a relationship with someone from the ground up only to realize that your business and loyalty has been wasted. Makes me very sad as I have spent the past eight years driving an hour + to come to an office that treats people like they are a vulgar nuisance. Shame on me for being so stupid. read more

Our child had 3 warts that needed frozen. Each took about a minute. Total is up to $800 now. This place thinks you have stimulus $ apparently and are looking to take advantage of you. Will never go back again. Good luck if you decide to go. read more

I was so pleased with how my first appointment with Dr. Ortleb went. Pros: The receptionists were courteous I was able to get in for a next-day appointment Office is bright and tastefully modern Office and exam room are very clean (MAJOR non-negotiable!) Dr. Ortleb was professional, nice, and did not rush the appointment. Cons: None, and I can usually find something to complain about, ha ha. Very happy with this experience, and my whole family will now be going here for any derm issues. read more

The spa services at MOD dermatology are fabulous. Katie is very attentive to your needs and extremely knowledgeable.

I love going to MOD dermatology. I have had multiple appointments and their aesthecian and nurses (Alyssa) I have worked with have all been so friendly and knowledgable. I will contine to visit the MOD team and tell my friends about them! read more

I'm so impressed by MOD dermatology. I made a pretty last minute appointment and was accommodated quickly. The receptionist couldn't have been nicer, and Dr. Ortleb made me feel comfortable and was very knowledgeable. She prescribed a few different medications that have done wonders for the skin problems I've been battling for years. This office couldn't be farther from my house but I wouldn't think twice about going anywhere else after the great experience I had. read more

After 8 long years of seeing a different provider for my Perioral Dermatitis, I have finally received the answers on how to address this! Saw Dr. Mary Ottman, highly recommend seeing her if you have similar issues. I was informed by my former dermatologist that nothing causes Perioral Dermatitis and nothing cures it which is entirely inaccurate. If you have this rash, please know there ARE answers, and cinnamon, mint, steroids and fluoride do exacerbate it. I can finally fix this in just 8 short weeks! read more

Dr Ortleb and staff are hands down the best. I have been to several dermatologists in Omaha and they do not even compare. She actually spends time with you. She truly cares. My skin has never looked this good. I have referred everyone I know to her. read more

Never been to a dermatologist. Everything was great. The nurses were all awesome. Doctor Ortleb knew what she was dong, and was great. Don't go anywhere else. read more

I loved this place when it was new and just Dr. Ortleb. However, it's a nightmare now and I had to find a new place. First, you will never get Dr. Ortleb, just a PA. When I insist on Dr. Ortleb, I have to wait at least nine months. Ok, I did, but then get rescheduled. So now we are at a year. But wait, we get rescheduled again. For another nine months!!! So I say ok and then they call to reschedule again. I was done. I will die of skin cancer before I ever get in there. And no, I don't want a PA. I have tried to PA's and both were not even close to Dr. O. One had me terrified my bug bites were possible bed bugs just because the bites were sort of in a line? They were not bed bugs and I have the exterminator inspection bill to prove it. Second, I brought my son in for an issue and the PA couldn't find it but Dr. O found it in seconds. It's a shame they seem to be more concerned about money than patient care. Just throwing PA's at everyone so they can herd us through. We have moved elsewhere. read more

Dr. Ortleb is an amazing dermatologist. She put me at ease while examining my body for any moles that could have been pre-cancerous. She also addressed my acne concerns and removed some skin tags. I have already booked my follow-up appointment to begin some facial peels. Her entire staff -- from the receptionists to the med techs -- were friendly, efficient and professional. I plan on recommending MOD Dermatology to all of my friends. read more

Great experience! Called for appointment and got in next day. Dr. Ortleb and her staff are awesome!

After many years doing the same treatment with the same doctor for my psoriasis I decided it was time for a change. I am so glad I did. From the front desk to the nurses to the doctor all are Amazing. Highly recommend MOD for your next dermatological visit. Start the new year off right. You will be glad you did. read more

Best place in Omaha. Found out my skin issues very quickly. I wanted to sing from the mountain tops after finding answers. Don't waste your time going anywhere else. Can't thank this place enough. read more

Sent an email request for an appointment on Friday, got a call on Monday and was in on Tuesday morning! Beautiful office, super modern iPad check in process, and was in exactly on time for my 8 AM appointment and out in under 30 minutes! The staff was super great from check in to the nurses and assistants to meeting with Dr. Ortleb! She was quick and professional at diagnosing my issue! Thanks a bunch; could not be more satisfied with my visit! read more

Don't even consider going to a different dermatologist. Dr. Ortleb is a physician who is board certified in Dermatology, which means you get the most expert care available. I have never been to a more thorough dermatologist who takes so much time bedside. Apart from her practice being private, which means patients actually matter rather than being in a big system and getting lost, Dr. Ortleb's staff is attentive and courteous. Dr. Ortleb is a pro. I have taken both my kids to her for acne, I go for my own aesthetic needs, and have sent a dozen others there to get their skin needs addressed. I have never had a bad experience and I have been with her for over a year. Apart from taking care of the standard dermatological diseases, she is a pro at botox and other aesthetic procedures. I love the atmosphere as well, and the availability to buy skin products at great prices. There is a wonderful aesthetician at her practice as well who does a lot of procedures like microneedling and chemical peels. Really, if you are looking for the best, stop looking amd male an appointment. You may have a little wait to get in, but theres a reason for that, and believe me, very worth the wait! read more

Dr. Ortleb is an AMAZING dermatologist and person. She is thorough, kind, patient, compassionate and brilliant. Being a physician myself, she has all the qualities that I desire to see in my colleagues. She has helped me with all of my concerns and I would HIGHLY recommend her to my family and friends. read more