This place would have been 5 stars…read more I went here and the PTA's are very kind and patient. The front desk was very sweet and welcoming. I felt comfortable in the facility and my symptoms did improve. I'm sorry to say that my last visit to ATI with the Physical Therapist, I believe her name is Namika, was very poor. I don't know why, but she had an air of impatience and was not being very kind. She showed me an exercise and I tried it, and she immediately shook her head "No." while looking like she was trying not to roll her eyes. This really stressed me out and made me want to leave. I understand people get over stimulated but there are certain ways you shouldn't talk to patients. I hope she sees this and takes the feedback to be a little more careful... I'm glad this happened to me so I can make sure to be kind too when someone is vulnerable. Thanks

I came here for massage therapy. The front desk person, Clayton, is great. He was helpful in…read morechecking coverage and scheduling appt. Courtney helped with recovering my shoulder. She listened to my concerns. Her massage was the right pressure. Unfortunately, the gal at the front desk, was not helpful. Never gave eye contact, tone of voice was rude, complained about clients after they left the clinic.

I have always been skeptical when it comes to the medical profession which is why I waited seven…read moremonths after rolling my ankle to see a doctor about the worsening pain in my foot. My doctor in turn recommended Apple Physical Therapy. Located in the strip mall in Newcastle near the jumble of stores such as Subway, Safeway, boutique pet store and more. Parking can be tricky if you covet one of the front row spots as they often are taken. The waiting room is small, but you won't be there long. Apple is very timely with patients so they never leave you waiting. The front desk staff is attentive and helpful. I always enjoyed talking with them as they helped me make future appointments. The physical therapists are awesome. They know what they're talking about and what they are doing. It took ten sessions, twice a week, but in no time I was back to walking again without pain!

My daughter needed PT for a knee issue. We came here b/c it was so close and we would need to be…read morethere several times a week for months. The staff was helpful and let me know upfront our insurance portion. We were able to schedule to fit our needs. Only one day did we end up using another therapist, but all the others were with the same gal. She was friendly and printed out pictures/descriptions of the movements for my daughter. She let us know we didn't have to come in once she knew what to do(saves me money). Parking is tight; only a few spots out front. We were pleased with all the staff we encountered here and would come back here.

I cannot show in a review, my appreciation for the amazing urgent care team, the docs, front office…read morestaff, nurses, medical assistants, lab, X-ray and many, many more. No matter if the waiting room is full or if there is just a couple people in the waiting room, the waiting room area and the bathrooms are ALWAYS clean. You might see some complaints, about urgent care and long wait times, well, when you go to urgent care you should expect that because some cases are more complicated than others. (I mean, would you like them to speed things up with you, possibly misdiagnose, forget to draw a lab or just blow off your multiple concerns that you have, because there is someone in the waiting room complaining that YOU are taking too much of the providers time)? I have seen a lot of upset people complaining to the front office staff or saying that they will just leave, well, all I can say is , if you choose to do that than that's your decision, no one is making you stay there, so to those who want to cuss, embarrass yourself, disrespect medical professionals, then you have the right to do that, BUT, think about the next time you are at the Dr and the tables are turned, and you will be in with the provider and someone is trying to throw a tantrum to get back to the dr, since you have been with him/her long enough. Sound ridiculous? Yeah, so when you go here, or any medical walk in facility, have some grace, not just for the medical staff, but also yourself and the other patients who are also waiting to be seen.

I've had Dr Harris-Spinks as my primary care since 2019. Dr Spinks-Harris is one of the most…read morethorough PCPs I've had. She takes the time to listen to me, is easy to talk to, makes recommendations, personally follows up on my lab work and makes an office visit a pleasure. I really am happy I found her.

Went here after I attempted an appt with my primary care and couldn't get an appt until mid-August!…read moreOnline Overlake has a "get in line" button and will let you know 20 min before your appt starts. Worked great. Got there. Got in a few min after and care was very good. Really good experience at the Newcastle clinic.

Got there 30 minutes before they closed due to an unexpected medical emergency. Had to wait ~20…read moreminutes, and when I got in, the doctor was highly dismissive about my condition and was annoyed I came when they're about to close. I felt no empathy from their service. They did however send me off with a medicine that made my condition better for the night. Then, a few months later we came back because my sister was very sick. They said we needed to wait 3 hours. Unbelievable. We are not coming back.

Terrible care haven't been informed of having a medical condition and was not treated nor informed…read moreof it happening until an entire week later not only that but haven't received antibiotics or a call from the office regarding new cases of infection I've already filed a complaint, im not sure if this is systematic because mistakes like this don't happen do not come here if you are a person of color or period the front desk is nice but the people within are not organized and do not prioritize patient information or at least with me information and medication is lacked and is a form of negligence

I see Dr. Drimmer in the dermatology office. As a new patient I appreciate that he accepts my…read moreinsurance and got me in quickly for a skin cancer screening. Due to my history of Melanoma he took one mole for biopsy and I had the results in a week. Thank you for giving great care.

Excellent care! Conveniently located, and incredible deep tissue massage .. thanks, Rusti!read more

Been going here for years. Great chiropractic and excellent massage. I recommend anyone who needs…read moreinjury specific massage and/or chiropractic.

I've never done acupuncture before and was a little hesitant getting into it, but had to get…read moretreatment for my shoulder pain so I checked them out. Andrew was especially welcoming and professional. The assessment he provided was eye opening and the treatment was to my surprise pain free! Rise Acupuncture exceeded my expectations and props to Andrew for being by an absolute pro.

I want to express our utmost satisfaction with the exceptional medical care provided by Dr. Andrew…read moreZeng for my husband's lower back pain. He aggravated it while lifting heavy objects and could not place any pressure on his left leg, which prevented him from many actions including getting out of bed and severely impacted our daily quality of life. Dr. Zeng's acupuncture treatment made a significant impact starting from the first session, diminishing his pain on a scale of 10 from an 8 to a 3, which allowed him to move around more freely, rise up from a bed or chair, and picking up light objects on the ground. Subsequent followup sessions a week and two later saw the pain completely vanish, restoring quality of life. In addition to his highly effective treatment, what sets Dr. Zeng apart is his comprehensive and holistic approach to medical care. He not only addresses your current ailment, but he gives you the knowledge and techniques to prevent both the class of related ailements as well as re-aggrevation of the issue, saving you from future pain and time/money lost. His connection between posture and back pain was enlightening, and his education of exercises to correct the posture imbalance shows true care and compassion for you as his patient. Also, it is clear that Dr. Zeng masters the effective use of both Chinese and Western Medicine treatments and techniques, and combines them both to achieve greater results than either alone. One noteworthy aspect of our experience with Dr. Zeng was his kindness and flexibility. Despite not having an appointment, Dr. Zeng graciously accommodated my husband's walk-in need for treatment and exhibited true compassion. Many professionals would have declined without an appointment. In conclusion, we wholeheartedly recommend Dr. Zeng to our friends, family, and anyone seeking care for soreness/pain. His efficacy, dedication to patient well-being, and compassion makes him a standout. We are grateful for the miracle Dr. Zeng has had on my husband and our quality of life. Thank you, Dr. Zeng, for your outstanding service.