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    2 years ago

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    2 years ago

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    Rebecca B.

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    3 years ago

    They had the part I needed and fixed while I waited. Cost effective and great folks to deal with.

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    Rebecca B.

    Thank you for your kind words, honored to assist you anytime you need.

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    2 years ago

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    3 years ago

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    2 years ago

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    Rebecca B.

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    3 years ago

    Best costumer experience I have ever had. Great value on the scooter. Husband and wife owner very helpful, and went above and beyond.

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    Ask the Community - Mobility City

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    Cloud of Goods - Las Vegas

    Cloud of Goods - Las Vegas

    (48 reviews)

    My friend got injured on the first day of EDC (and still wanted to go the rest of the days), so I…read morescoured the Internet to see where I could rent wheelchairs in Vegas. One of the options I found was Cloud of Goods, and I was hesitant at first because of some of the recent negative reviews, but I realized most of them had to do with tardiness, so I could adjust accordingly. I placed the order on Saturday a little after 10 am and someone from 5 Scooters reached out to me to ask me when I wanted the wheelchair to be dropped off. I was slightly annoyed because I already put the time in the order, but I let them know the time, which was 6 (I believe they don't go past 7). The price for renting it from Saturday to Monday was $132, but if you book for a longer timeframe than your per-day cost would go down. They came close to my drop-off time with the wheelchair and needed a photo of my ID for their records. The wheelchair worked well and was easy to fold and fit in the car. I had gotten a manual one because I wasn't sure whether electronic ones would fit in the car. Since my pick-up date was Monday, they texted me Sunday night about the pick-up time (which was already in my order), and I told them 11 am. They came at about 11:40 am, so that was still pretty good time. Overall, I was grateful that I could make a same-day order and didn't have to wait too long for the pick-up and drop-off. The whole rental process was very convenient and worked out well with my schedule. I think I got lucky that the vendor I ended up with was 5 Scooters, so your experience will depend on what company ultimately fills your order.

    I have been waiting an hour and fourth minutes for someone to pick up my scooter! I have missed my…read moreflight because of your poor planning. Your customer service is a joke, unhelpful and said well there's nothing we can do. Your poor planning has now cost me an extra expense! I will never use this company again and will never recommend it to anyone!

    Vegas Scooter & Slingshot Rentals

    Vegas Scooter & Slingshot Rentals

    (14 reviews)

    Thank you to VSSR for an amazing experience! We rented the Lamborghini Hurcan!…read more It was an absolutely amazing time and my boyfriend loved it as a Valentines Day Gift joy ride! He was blown away by being able to drive around town in such an amazing car! The staff was also incredibly friendly and so helpful in all the questions we had! They had so many selections of really cool cars to choose from! We absolutely appreciate this and definitely will be recommending to my friends and family!

    DO NOT RENT FROM THIS COMPANY!!!! GO ANYPLACE ELSE…read moreThey do not care about safety but will certainly take your money. My son and I rented scooters from them to ride through Red Rock Canyon. My sons scooter broke down at mile 9 of the 13 mile loop trail. We pushed the dead scooter 1/4 mile until we got a phone signal and called their office at 3pm. Keep in mind the park closes at 5pm and it gets dark and the Temperature drops into the 40's. My son is an Eagle Scout and I lead high adventure trips. This was indeed a potentially dangerous situation. They sent a mechanic on a scooter to try and fix the scooter. He reached our location after 5pm (park closes at 5 and gates are locked) and could not fix the scooter stranding is in the park with the temperature quickly dropping. The mechanic called his office and told them he could not fix it! I called the office and told them we were going to try and find a ride out of the park. My son and I gave the mechanic our scooter keys and had to hitch hike out of the park before we froze to death. I sent the following text the the Owner (Jason +1 (702) 907-8477) "Your decisions on how to handle the mechanical failure of the scooter that stranded my son and I in Red Rock Canyon for over 3 hours actually endangered our lives tonight. You were called at 3pm about the mechanical failure. We were told a mechanic was being sent. I told you I was concerned about the temperature dropping with the sunset. It was getting cold fast. We were planning to return scooters at 4:30 during daylight and we're not dressed for the nighttime cold temperatures. We called at 3pm and told you about the broken scooter. After an hour I called again to find out where your mechanic was. I was told he is riding a scooter there!!!!! What????? You're not picking everything up in a truck and driving us back????? We waited over 2 hours for the mechanic to show up!!!! The mechanic said that he had never been to Red Rock Canyon before and he was also wearing short sleeves and freezing. This company advertises and rents vehicles for Red Rock Canyon tours but the mechanic didn't know how to get there! The park closed at 5pm before he reached us. When he finally arrived the mechanic tried but he was unable to fix the scooter and he called the office to tell them he could not fix it. Your company should have sent a truck to pick us up immediately. Not make us wait 2.5 hours and then tell us you can't fix it. You certainly did not take care of your customers today. Safety should always be your priority!!!" The owner Jason (who was not in the store and had no communication with his employees or mechanic, called my phone and told me he is charging us for not returning his scooters to his shop. He was angry that we abandoned his mechanic there and that we hitchhiked out of the park leaving the scooters with his mechanic. He told me he was going to charge us for any towing fees repairs and impound fees because the Park would take his scooters and charge him a fee. This is his own fault for not knowing how to run a proper business and come pick up the broken scooter with a truck like every other company out there! I texted him back and explained to him as follows: "Jason You need to be aware that your mechanic told my son and me that he could not fix it. That was the reason for our course of action. It is not our fault that the scooter had a Mechanical problem. Although you suggested that we take our one working scooter and the mechanics scooter (which would have stranded him with a broken scooter in the middle of nowhere putting his life in danger since he was wearing short sleeves and didn't bring a coat with him) we thought it best to leave him a working scooter so he could ride out. This is not our fault. Ask your mechanic. He told us he could not fix it. He called your office and told them the same thing. It was not safe to be stranded there in the cold . We actually thought we did the right thing leaving him the working scooter and finding a ride out." Jason "the idiot owner" actually charges my credit card and tried to charge me for the towing of the broken scooter. It is currently in dispute. Do not support this man's business folks! The owner is a real scumbag!!!!!

    Mobility City - mobilityequipment - Updated May 2026

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