Had oil change and tires rotated. Fast and fare prices while I waited. Brittany and husband bought…read morefrom Scott when he wanted to retire. They are fully staffed give them try.

Very pleased with service and price. These are my new go-to guys. Thanks Scott and the crew!read more

Never again. Complained that he wouldn't of done my tires if he knew they were so big then only put…read morehalf the psi in the tires didn't balance them worth a sht looks like just one is balanced then I'm told 130 to do it all and get charged 200 dollars after I sat there for an hr. The owner just sat there talking to a guy talking about getting his pedicure on his feet and getting his hair cut and complaining about everything. Would never recommend. His employees were amazing very nice people

Dorr Standard is our go to repairman! Quality work, great customer service fair prices.read more

Dick did an awesome job on my Subaru. He was able to get me in to the shop in a timely manner and…read moremy car sounds and runs so much better. Great prices for what I needed done as well. Josh was super friendly on the phone and I'm incredibly grateful for the professional approach they took to the issues with my car. Definitely will be using them in the future for any repairs I need. Thanks so much! Liz

This is an update to an earlier review...Not only is this Dick(how appropriate its his real name) a…read morehorrible mechanic, but a businessman as well. After my last negative review he went all 5 year old and wouldn't allow the tow company to pick up the car. Meanwhile he can't produce the parts he supposedly replaced(but wasn't given the okay to fix) When way more serious issues were happening. Talking with this dude is like dealing with a kid, and they have no business working on cars. His positive reviews are oil changes , headlights, and wiper blades, all these can be done by a gas station attendant. And oh by the way...one time around the block once the car was home and BING-check engine light back on. Little baby Dick should have picked a different profession, because a grown ass man and a mechanic he is not.

Whatever my car needs, I take it to Hinkle's first. You can not beat the customer service and the…read morepride they take in their work. From major body work to oil changes, I have been pleased each and every time. I love the waiting area that is very kid friendly. I have 2 little ones and it's so nice to have clean, safe toys to play with while we wait. Well they play, I sit and chit chat with the owner's wife or whoever else from around town is there. Love seeing all the local support Hinkle's gives to the Gun Lake area!

I've had my car repairs completed here twice in the last six months. Both times this place was…read morequick, reliable, and very reasonably priced. Both times they were emergency repairs. ie: no appointment. I moved to this area and needed a new auto repair provider. These folks have integrity and I trust, respect, and like them... they have all three of my factors when looking for any service provider.. thus 5 stars.

Had them do a rebuild on a transmission for us spent roughly $2000 on the rebuild got the…read moretransmission back the first time did not shift at all sent it back again still didn't workSend it back at third time took a month and a half to get the truck back drove it 5 miles and the transmission was junk send it to a real transmission shop had it re-worked and it is now wonderful will not refund any of our money or anything else will not be doing work for us ever again I also paid for parts that were never installed i.e. a new torque converter come to find out still has the stock torque converter in the transmission with fresh paint on it

Friendly staff Quick turnaround time…read moreEasy to make an appointment Love the oil change rewards

I purchased my 2014 Ford Explorer from Ed Koehn in Rockford on November 22nd. Approximately three…read morehours after purchasing the vehicle, it experienced a long crank upon starting. I brought it back to the Rockford dealership on Monday morning, where they refused to address the issue. I then took the vehicle to Ed Koehn in Wayland, where they replaced the fuel pump under the warranty (I paid the $100 deductible). I drove the car for two days, after which the long crank issue returned. I contacted the Wayland location and was instructed to bring the vehicle back for re-diagnosis. I dropped it off on Monday, December 29th. The dealership had my car for a total of five weeks. During this time, communication was minimal unless I initiated contact. After several weeks, they reported that all six fuel injectors were bad, stating they believed the previous owners had used the wrong type of gasoline. One employee informed me that the warranty would cover the repair so we said they had the go-ahead to tear the engine down. After several days of hearing nothing, I called again and spoke with a different employee who told me the warranty company was not covering the repair and that they would complete the work for a discounted rate of $1,000. I questioned how I could be held responsible for damage allegedly caused by the previous owner, especially since the dealership's website states that all vehicles undergo a thorough inspection prior to sale. I was told the vehicle was sold "as is" and that they would not cover the repair. At this point, I no longer trusted their diagnosis after obtaining another professional opinion. I was charged an additional $120 for the teardown, which I only authorized because I was falsely told it would be covered by the warranty. When I went to pick up my vehicle last week--after five weeks--it had approximately 16 inches of snow on it, indicating it had not been started or driven in several weeks. Upon starting the car, the check engine light was on and the vehicle was misfiring. When I initially dropped it off, the car was fully drivable aside from the long crank issue. There was no check engine light and no misfire. At this point, I have driven the vehicle for a total of two days and three hours and have paid an additional $220 with absolutely no resolution. I now have to pay for a tow truck to take the vehicle to a different mechanic to avoid damaging the catalytic converter. I have attempted to go through the chain of command with no resolution. I am absolutely disgusted and heartbroken by how this situation was handled. I come from a family of Ford loyalists--my father dedicated 18 years of service to Ford. However, due to this experience, I will not be purchasing any future vehicles from Ed Koehn and will be advising family and friends to do the same. I understand that I purchased a used vehicle, but when you buy from a well-known dealership, you expect some level of protection when serious issues arise within three hours of ownership. This entire experience has been a headache, compounded by poor communication and inconsistent information from multiple employees. I would strongly advise against purchasing a vehicle from any Ed Koehn dealership.

60,000 scheduled maintenance. They drained the transmission and replaced spark plugs and some air…read morefilters. No issues detected.

Definitely pleased with the service I have received from this auto repair shop! My service…read moretechnician Cam was pleasant and went above and beyond to help me out with my car. I would give them higher score if that tells ya anything . Thanks everyone at Arie Nol