I love this pharmacy! So easy to get in touch with them, kind people. Always quick with filling my…read moreprescriptions

NOTE: This review has been sitting for several years in drafts because I put it aside and forgot to…read morego back to it. They may have improved since then, however, just reading this again made me angry all over again so I may as well publish it. It says something when a person (me) would rather pay out of pocket for CPAP supplies than deal with it through an insurance company and (this) DME. "From the beginning of my time as a CPAP customer there it was one issue after another. First it was a hassle getting them to admit that, because they took months to submit to my insurance, they ended up charging me for a deductible that I no longer owed, and then getting that money back. It took multiple calls and emails before I finally received an abusive message for not being home when they finally called. Then it was the refusal to leave messages on my phone, so weeks would pass without me knowing why things weren't arriving or that anyone had questions for me. The fact that they were always obviously put out whenever I had a question. The fact that a representative from my insurance company (!) called to get a question answered and then told me "Wow, they really are unhelpful and not very nice. You know you can switch DMEs, right?" When someone from an INSURANCE company thinks a business is deliberately unhelpful that says a lot. The last straw was when, weeks after my doctor submitted a prescription for a new mask and I had never heard anything from them, I was told, "You weren't due yet. We're never going to call you to confirm when insurance won't pay. We don't have time." Then they shipped out my supplies...and got the order wrong. Because, as I thought, they never filed the correct prescription. More calls. More rudeness. I am so relieved my machine is paid off so I never have to deal with these terrible, unpleasant, unhelpful, dishonest and incompetent people ever again. Do NOT get tied up with them."

-- HORRIBLE CUSTOMER SERVICE. DO NOT BUY FROM AXIOM MEDICAL SUPPLIES…read more I purchased a Market Lab Inc. Spreader Blade Hemaprep® for Hemaprep from Axiom Medical Supplies in June. I have never received the product. After waiting for my order, I tried calling Axiom and no one answered. I then contacted them by email. Instead of actually investigating the missing order, their response was simply a forwarded email showing a supposed FedEx delivery date of July 14. I explained that the package was never delivered to me. They then sent me a FedEx photo showing three boxes sitting at my front door. I told them that I did receive those boxes, but none of them contained the item I purchased from Axiom. Their response was essentially: Sorry, we confirmed one of the boxes was the order, so contact FedEx and figure it out. That is completely unacceptable customer service. A photograph showing unrelated packages at my front door is not proof that Axiom's product was inside one of those boxes. I paid Axiom for a laboratory product, I never received that product, and instead of taking responsibility and investigating the shipment, they pushed the problem onto me and told me to deal with FedEx. I am a business owner myself, and I would never treat a customer this way when they reported that an order they paid for was never received. Horrible and unprofessional experience from beginning to end. I still do not have the product I paid for. I absolutely DO NOT recommend Axiom Medical Supplies.

Fantastic service! Eddie came and fixed my grandfathers power chair quickly and was incredibly…read moreprofessional. Great guy, very friendly & super knowledgeable. Baron Medical came highly recommended from a friend and I am so thankful I listened!

Baron Medical Supply has been very professional, efficient and supportive, providing excellent…read moreservice. I'm very happy that my mom's incontinence supply needs are well met.

I had a good experience ordering medical supplies. Lisa was pleasant and very helpful when…read morecommunicating with my insurance company and listening to my concerns. I'm glad all went smoothly.

The worst customer service you can get. The staff is rude all around. 10;22 am they stated at the…read moredoor they were still closed. Not the right location for you if you want respectful care and help. Do your homework and you'll find other locations close by that are will to take your business.

Came in a bit early to get a lab coat for my chemistry lab class and was surprised to see they had…read morethe kind of goggles I needed too. Lab coat is of a high quality and did it's job during the lab. Person at the front desk was pleasant even after I returned five minutes later asking for a different size.

In addition to a weekly rental charge, they also charge a $65 fee for drop off and another $65…read morecollection (of a high chair) which seems very pricey (although they were transparent about this cost up front). However they failed to tell me that they start billing from the day you make the reservation and pay the deposit, NOT from when they deliver the chair. In my case that meant paying an extra week's rental. This was not mentioned to me until i was returning the chair and settling the payment. Their employee just quoted "policy" to me and insisted they told me) (100% they didn't). In addition, the chair supplied was old and uncomfortable.

Dwight is fantastic to work with. He has saved the day countless of times over the years when my…read morewheelchair broke! Not only is he an amazing technician that knows his craft well, but he genuinely cares for his clients, is so kind, and goes out of his way to support. Definitely recommend working with him!

I had the best experience one could have with this company, they went out of their way to make sure…read moreeverything was perfect, Dwight is the MAN! He made me feel a part of everything, and I'm the one he's fixing things for.

The nicest people working here ! Mohammed & Lily have helped me with many questions & phone calls…read moreregarding a new medication / dealing with insurance etc. A wonderful neighborhood find!

This is THE in-person pharmacy, an antidote to the AI answering machines of the larger chain…read morepharmacies. I was having trouble finding a prescription, calling several pharmacies with no luck, but Lily not only had it in stock, she called my last pharmacist to request the prescription, called my insurance to be sure it was covered, and called me back within 15 minutes to say I could pick it up. I was and am so appreciative. THANK YOU 79TH STREET PHARMACY!