Great appointment today. Kudos to Will, Matt, and Sage...... Have been a customer for…read moredecades........ a few things have changed over the last 40 years.......fingers crossed the great customer service continues.....//Carl

Ed spent close to an hour reviewing my vehicle history and I appreciated it--he really "geeked out"…read moreon the details in a good way. He comes across as one of the last real mechanics--knowledgeable, thorough, and someone I would have trusted to work on my vehicle. His daughter later called to schedule. She said she was a mechanic. I mentioned Ed had spent a long time with me (as a compliment) and asked a follow-up question about how they'd clear out the engine, noting I had a budget. She said she didn't have enough information, which is fine, but the tone felt closed off. I said, "It doesn't seem like you want to engage in the conversation, and that's okay." She called that rude, I repeated it, and she hung up. I went in person to clear things up because I respected Ed's time. Instead, I was told I had insulted his knowledge--which is completely untrue--and was asked to leave, even after apologizing if anything came across wrong. I respect that Ed let her handle it, but the situation was misrepresented and handled poorly. Unfortunate, because my impression of him was very positive. I did walk away with enough information to pursue next steps, and Elite Auto appears equally equipped, so the time wasn't a complete loss. Based on my experience, I'd keep interactions with her limited to scheduling and work directly with Ed for anything beyond that.

I highly recommend Christian Brothers Automotive on Duryea Drive. My SUV recently gave me a…read moremaintenance alert that it was time for a transmission fluid replacement, and I was referred to Christian Brothers. Since I was soon leaving on a road trip, I asked them to also check my tires, brakes, alignment, etc. They thoroughly checked everything, basically gave my car a health checkup, and it passed the physical exam with flying colors. I was only charged for the transmission fluid replacement - they topped off my AC coolant for free. They even provided complimentary Lyft service. It's true!!! There really is an auto maintenance and repair shop that is HONEST, that cares about you, and that does great work for a fair price. This is what excellent customer service looks like!!!

Took my 2016 Ford Explorer to Christian Brothers on Woodmen for a spark plug replacement. I was…read morequoted $769 by the service writer at the time of drop off. I wasn't shown an itemized breakdown of the cost (labor vs parts), but I agreed to the overall price. When the work was done I was given a printed receipt with itemized costs. The labor was $396, and the parts cost for six Motorcraft iridium spark plugs was $345. I challenged the cost of the plugs and was handed off to a manager (Eric). He immediately said "you agreed to the price for the service", at which point I told him I was never provided a breakdown of the costs before agreeing. I explained that the price of the Motorcraft plugs was $22 each on ford.com ($132 total), so how could they be charging $345 for them in good faith? He had no explanation, and continued to say "you agreed to the price". To charge almost triple the cost for a basic part like spark plugs is classic price gouging. Beware if you use this shop that they will likely try the same tactic. This was my first time at Christian Brothers, and will certainly be my last. Black Forest Auto runs a much fairer business, and I cannot recommend them enough. I only used Christian Brothers because Black Forest's schedule was backed up (an indication of their high quality and reputation).

We had him work on our Fusion Hybrid after we were quoted extremely high prices by the local Ford…read moredealership in the Springs. He definitely has good prices and works with you. His work is clean and he tries to cover all the possible problems while he can. So now he has a regular set of clients and we've already pointed others in his direction as well.

Professional, trustworthy and thorough mechanic at LugsNPlugs. After having my Ram Promaster Van…read moreserviced at local dealers several times for continuous coolant issues, that no one wanted to spend the time to figure out the underline cause. I made an appointment with Edward and he was able to diagnose the problem after listening to my concerns and history of the problems I experienced. It amazes me how thorough he is and pays great attention to detail in making sure that everything works perfectly before he sends you back on the road. I had a great experience and plan to send out the word to anyone that needs their car serviced from a talented mechanic.

Nice guy, fast response time, and he patched my tire up perfectly. Reasonable price, too.read more

From the owner: Offering roadside assistance with jumpstarts, fuel deliveries, spare tire replacement, and lockout…read moreservices. Also, at home vehicle maintenance including battery replacements, oil changes, brake jobs, tire rotations, and other light mechanical services.

After weeks of frustration looking for any one to rebuild my transmission for a reasonable price…read moreand timeframe, I was fortunate to get a quick response from Jeff with a quote 30-40% lower than everyone else and completion within a week. The job was done in a week and within his quoted price. Very satisfied with work and the clear, logical explanation with photos of what was done. Very knowledgeable and professional business!!

No work was done, but the communication to find out things was fine. If the work is done as good as…read morethat, it will be top notch.

Tom from T&J was amazing. Our daughter was having issues with our truck. Tom was willing to wait…read moreafter hours for her. He ended up driving to her house, after hours to change out the starter and alternator. He even drive the truck to a local auto parts store to check the battery and ensure all was running good. He even charged a reasonable price. What professionalism and what service. Hands down would recommend T and J Automotive Specialists!

Not only did the gentlemen come to my house after hours to help fix my truck, they charged a very…read morereasonable price and went the extra mile to help. They were great with communication and very transparent. Thank you so much!

Called regarding a crinkled dent in our son's Honda Civic rear drivers door & Marissa was very…read morehelpful. Sent pictures, got a quote, and set an appointment that worked for us. Jeff showed up at the time he stated, profgessional, personable, thorough, and very conscientious about his work. Son came out when he was finished and still hasn't stopped grinning! If you have a dent or need other body work done this should be your first call!

I called to find out weather they could handle getting out a large headache rack. And a very heavy…read moretoolbox how did the back of my truck. Since they are completely mobile. They most likely would not have any kind of crane to take these items out of the back of the truck. And I'm not too fancy. I'm not having a closed in airtight paint booth.

Great experience here. Very professional and courteous service. I requested a quote for a window…read moretint for driver and front passenger windows on my F-150 and they explained their packages to me and it seemed reasonable so I decided to make an appointment. Their office is very clean and modern with some drinks available in the lobby. I brought my laptop and used their wifi while sipping on my drink. I forget the name of the owners but they did the work very efficiently and they were finished before I knew it. During the whole process they were very communicative which I appreciated. So far I've had the tint on my F150 for about three weeks and I could not be happier. Wife is no longer burning up in the passenger seat (main reason for getting a tint in the first place!) and she stays cool, which means everybody is happy. I highly recommend this place, they have earned my business and trust. Will be talking all our vehicles here for all tint/wrap work.

Super fast and great quality! They were sooooo kind and walked me through everything they did and…read moreit turned out even better than I expected. Definitely recommend!