I went to Discount Tire on Monday for a tire check, and it turns out I had a flat. Matthew, the…read moregentleman helping me, was very kind and fit me in that afternoon. The star of the show, though, was Lee--he took the time to explain to me how tires work and how to gauge when they are flat (I was very ignorant and feeling overwhelmed!). He helped me think through replacing some other tires that had a low tread and order ones appropriate for the winter. The folks at Discount Tire treated me exceedingly well; they truly care about your safety, and I could not recommend them enough.

I went in for a simple tire patch. The moment I declined to purchase four new tires for over $1,000…read moreplus, after a very pushy sales pitch, the entire attitude changed. They removed my tire, then told me they wouldn't put it back on. Instead, they said I needed to buy a donut spare because "newer cars don't come with one." I explained that my vehicle already has a spare in the back, and I've used it before. They refused to repair the tire, saying it couldn't be patched, and sent me away on the spare. When I got home, I looked at the tire and found a tiny nail in the center tread. The puncture was well under ¼ inch, the tire had never been driven while flat, there was no internal structural damage, and there weren't multiple punctures. Based on those conditions, it met the standard criteria for a repair. To be sure, I took it to Walmart for a second opinion. They patched it in about 30 minutes with no issues. What concerns me most is the safety aspect. If I hadn't known my vehicle had a spare or if this had been someone stranded with young children, they could have been left in an unsafe situation because they were told they had no option except spending over $1,000 plus on new tires. If a tire truly can't be repaired, I completely understand. But in this case, another shop repaired it quickly and safely. Customers deserve honest recommendations based on the condition of their tire, not pressure to make an expensive purchase. Do better.

Had a flat tire on a rental. They were able to squeeze us in for an appointment before we had to…read morereturn it. Ended up that we ran over a nail and only needed a patch job. Patch repair was free of charge! If we are ever in the area again and need assistance, this would be our go to tire place! Thank you!!!

I had a tire blowout and came here the following day to get it replaced…read more I was told that all four tires were pretty worn and it would be a good idea for me to replace all four now rather than later. I figured why not, so I got all four tires replaced, and it was a little more expensive than I thought, but I know eventually I'd have to do it. The two options I was given was about $300 difference and I went with the more expensive tires and the total was about $1248. Changing the tires out, took more longer than what I was originally told. I ended up waiting about two hours but glad I got it done. Everyone at the register was as communicative and friendly as could be. I didn't seem to have a problem except for not wanting to wait in their lobby. But that kind of thing is expected when you're waiting for service at any auto shop. And a nutshell as soon as I drove my truck out of the shop, I noticed how much better it drives because the wheels are nice and firm. And I'm glad I was able to get tires that are better for the Colorado winter weather. So if you're in the area and need a tire replaced, I highly recommend a TWAR. Thanks again for hooking me up with new set of tires!

I needed new snow tires which probably weren't shipping yet. Brian called lots of suppliers and not…read moreonly got what I needed but got them earlier than could reasonably have been expected! Brian and his crew are pleasant to work, experts at the business, and clearly want to give everyone great service. Highly recommended!

Rex Tire is one of the most reputable tire shops in Colorado Springs. I have always received top…read morenotch service. At times, I have gone elsewhere out of convenience or slightly cheaper prices, but have and always will go back to Rex. Brian is great and will explain everything in understandable terms.

Curb jumped out in front of our car...what a mess...what went well ? Everything! From our first…read morecall to job completed, Lance and his crew were perfect professionals...restored our rim to 'new' like condition. Had a ding from a pothole that they found...fixed all within a day. You will not be disappointed here! Lance is hands on and runs a class A shop. Happen to need some work on our other car. Q was quick to determine what our vehicle needed - not the least bit pushy...just good old fashioned honesty, integrity and a five star experience...thank you ever so much for making our car safe for our precious driver. Value: 1/2 the cost of the dealership...while we are happy with our dealer, going with lance was the best and most efficient choice.

Lance and team were responsive, helpful, and incredibly professional. I came in as a walk-in for a…read moreslow leak in my front right tire. They diagnosed the issue immediately and got me out the door in under 30 min. Great prices too. I'll be back.

Customer service was great. Easy communication. Clean. Would most definitely come back.read more

Came here in a pinch when one of my back tires wouldn't hold air. They showed me that my tire was…read moreso badly worn down, it was time to replace it. I hadn't anticipated that cost, but the staff got me some really affordable options and took care of my car very quickly. I really appreciate the staff here. They seem very knowledgeable and are very friendly. Prices are also fair. Will definitely return for all my tire needs.

I purchased 4 new tires from Costco and a couple weeks later one tire was really low so I had…read moreCostco take a look at it. They showed me that the leak was at the outside of the rim due to wheel corrosion and said there is a couple of places in town that could probably repair it. I also found that a reconditioned wheel online would cost $165. When I took it to C&P take a look at the wheel they quoted me $50 to unmount the tire, fix the problem, remount the tire and balance it. They finished the work within 3 hours and said if I had any problems with it to let them know. It appears to be a small family owned business. They were very friendly. I highly recommend this business based on my experience. Michael

I took two rims to be straighten and after service provided I was told they are fixed. Well, to say…read morethe least, they were not. One of the rims was not even touched. I took wheels to be rebalanced and they were both bent as much as before. When I took them back and requested my money back, of course the old guy refused. Don't waste your money and time on this place. He is a crook and you don't want people like that to work on your wheels! Save yourself a hassle and take business elsewhere!

Great qualify work and service! I stopped by to check my…read moretires because one was very low. Bryce quickly checked all four tires and found a nail, which he was able to repair. The staff were friendly and helpful, and the waiting area was clean, comfortable, and had big windows with beautiful mountain views. Everything was completed within about 30-40 minutes, including a tire rotation, and it was covered under my warranty. Excellent service, convenient location, best value, and friendly staff. Highly recommend!

I have had nothing but great experiences here enough, so to say that I will never be going to…read moreanother tire shop in the spring!

Bought some cheap tires (best price I could find phone shopping). Got a great deal, as good of…read moretires as I could of gotten elsewhere. Got a Thank you card from the manager! Cheap tires? Ive bought several/several sets at their very near competitor and only got a "We will beat anyone else's deal" And a pat on the behind on my way out the door! Great job guys/gals? I will return again, I promise!! Jim

I received extremely professional recommendations when replacing my company's work trucks tires…read more Management is exceptional. Preston You are exactly who an Owner would love to have running Their Business. Service and workmanship was great. Thank You Jason Hasti Garage Door

Im a single woman who just relocated to the Springs. My car…read morestarted leaking steering fluid..and it kept getting worse and worse. I feared a huge problem with a huge bill I took it to Greys, within a couple of hours they called to say it was ready. To my suprise I was told no new parts were necessary...they just tightened a loose line , flushed it and added more fluid. My bill came to a whopping $33! As a woman taking your car to a mechanic..I always error on the side of caution and skeptism. However, I feel completely comfortable taking my car to Greys from now on.

Wow! An exceptional place. Solid customer service, honest pricing, time they spend helping you to…read moreunderstand what they are doing, talent and personal integrity of staff....highly recommend this place. Had a full set of tires. Waiting room comfortable , with coffee available. They go above and beyond to truly take care of you and don't try to fool you into getting things done that aren't needed. So many shops do. Not these folks. I felt like family and I'm skeptical as heck!! I've come here 3 times in the past 8 years, and friends have come here for more!! Honest and solid workmanship !! Thank you.

Hi! I had a blow out, they were able to find me a tire Put…read moreit on the rim balance it and on my way in about an hour. Now I need to come back to replace the other three tires on my Saab! 225/55/17R.... Can I come by today? Thanks y'all!!

Disappointing experience - no follow through from Durango…read moreTire. I stopped by this location Monday morning to price and purchase four (4) standard size vehicle snow tires. They were not able to help me at that moment. I've left two messages this week. It's now Friday after lunch and still no response. zilch. nada. So I purchased snow tires elsewhere...