Rod definitely knows his job great service nice person on time. Good pricing you don't need to call…read moreanybody else.

Guess he did decent job, but was snarky when asked questions. Must have been having a bad day.read more

They got the buffest RV techs in Prescott! Really helped me in a pinch. Thanks Guys!!!read more

We have supported Blue Compass for years. This is our 7th and final purchase from Blue Compass. In…read morefact, I purchased a Brinkley at the Prescott location, which we still own today. As an active influencer in the RV community, I have referred a steady stream of customers to your dealerships. That ends today with Vice President of Sales, Brody Thompson's response. Beginning in January 2026 in Prescott Valley, AZ, we were excited to purchase a smaller RV, an addition to our Brinkley we purchased last year. We noticed a concern after being called to the dealership multiple times to complete or sign missing paperwork or make corrections. While waiting in the sales room, the finance manager, Michael, decided to have a conference call on speaker for everyone to hear. Unfortunately, mistakes were made and discussed on this call. Now, it required altering our original deal, which required an adjustment to the initial agreement. Michael requested an additional 6K due to this error, but we refused, staying firm with our 10K down payment. This is where it gets good. Well, a roadside service contract was added between the various revisions of the contract. Surprisingly, no verbal discussion occurred, as I would have easily refused. I've been paying for my own RV roadside service for years. Are they trying to recoup some of the additional $ 6K requested? Wait, it gets even better! Let's review my warranty contract. Oh wait, we can't. We were only provided the cover page of the warranty contract. The remaining pages, which included the cancellation policy, was not included. Luckily when we purchased our Brinkley last year, our warranty contract included all pages, which outlined the cancellation terms. This situation reflects poor process at best. At worst, it points to deception. Why cancel? They created an additional loan for the warranty, which doubled the original agreement and monthly payment. Two loans for one RV!?! The dealership now involved Blue Compass leadership, Vice President of Sales Brody Thompson. Now, Mr. Thompson is questioning our integrity instead of addressing the facts, stating, "This is the reason so many dealerships act as if they don't care about the customer, because it's clear so many customers care not to keep their word." Then closes his email with; "Two sides to a story". This response speaks for itself. He's not interested in customer service or learning the facts of this transaction; his only focus is sales. I will not accept an attack on my integrity when the issues in this transaction were outside my control, not communicated or created by others. The true reason why dealerships get a bad reputation are examples pointed out in this review. A dealership that conceals charges or promotes a false narrative in conflict with a signed legal contract raises serious ethical concerns. These actions reflect deceptive business practices and undermine the integrity of the transaction. That approach damages trust, violates consumer protections, and warrants formal review and exposure. Bottom Line: unauthorized add-ons, incomplete/missing documents, conflicting loans, & delayed refund. As an RV influencer, I will continue to share the facts of this story for years to come, including in our video review of the RV. Others have shared this same experience on other platforms and via the Better Business Bureau website (BBB).

Forget all the negative reviews, this place is awesome! JD and Rachel will work with you and your…read moreinsurance to get things sorted and determine the best approach to fixing what's broke. We lost our awning coming back from an RV trip, which totally ripped off and damaged the aluminum siding. I also had some scrapes on the other side of our RV and JD took care of it all. I also had him do the brakes, repack the wheel bearings and re-caulk the entire RV. He did and excellent job! And Rachel helped us work with our insurance company to get the estimates and payments straightened out. I will be using these guys for everything I need for my RV. Service is excellent, quality is top notch and you can't beat the value. Just a pleasure to work with!

I had an issue with my RV Hot Water heater and turned to Hi County to solve my issue. One I got to…read morespeak with them I truly felt as if they treated my RV as they would their own. Beyond the water heater, they also serviced the brakes, repacked bearings, checked the AC unit, serviced the gas distribution system and cook too burners. All of this with the upmost respect for my RV and my family. I highly recommend this business to anyone looking for a great, locally owned business that truly cares about their customers. Thanks both very much.

Jesse was awesome to work with. He did an incredible job on the electrical in our van and took the…read moretime to explain everything along the way. The wiring is clean, organized, and you can tell he takes pride in doing things the right way. He was professional, knowledgeable, and easy to work with from start to finish. We'll definitely be having him back to finish the rest of our build. Highly recommend Jesse if you're looking for quality work and someone you can trust!

Definitely recommend Fau Solar. Needed help diagnosing and fixing interior overhead lights in my…read morecamper van. Jesse was able to find a solution and complete the re-wiring. Knowledgeable, responsive communication, and quick work.

We spent the winter in Casa Grande, AZ. On our way back home we had a major break down 23 miles…read moresouth of Camp Verde, AZ in the mountains. After a heavy haul tow of 26 miles to our RV Park, we started call RV repair companies. We found RV Solutions and we are glad we did. Our axel and bearings had blew and we were looking at a long wait for parts. Woody came out and assessed the damages. He found the parts and was diligent. He even drove to Phoenix to pick up the parts. Woody came out when he said he would and worked in the cold rain to do the repairs. He gave us an exact quote and didn't charge any more even though he worked longer than he estimated. Woody even came out the next morning to make sure everything was OK and we could start the long drive back to Colorado. He even called to make sure we got home OK. Woody was great! He went above and beyond. We highly recommend his services. Bonnie & Brett Colorado​​

Was traveling in the area and had a water leak behind the toilet from a hose that was leaking, also…read morehad generator issue. He came out and looked at both issues then said his daughter will email me an invoice thatvI need to pay before he comes back out to fix the issues. Not sure why he didnt fix the water leak when he came out the first time, I guess he has a big van but no parts. He pre-billed me for 5 hours which I naively paid. He returned the next day and replaced the fuel filter on the generator and some pex behind the toilet. Total time spend for the 2 visits was 2 hours, and a large potion of the time was him just talking about stuff, including that I should have bought a used Prevost instead of my new Georgetown. I tried to talk to him about refunding some of the money as he only spent 2 hours working on the unit. He started claiming the industry charges a fixed hourly rate for services and he finishes faster. I advised he charged me 4 hours to replace a fuel filter, industry standard is 30 minutes. Then he claimed the extra $450 was his travel time to pick up the $20 filter that was 15 miles away. He eventually agreed to return some of my money but never did. Also, right after he left the toilet started leaking from a loose fitting. He, without looking at it, says "well you have a second leak". Was just coincidence that the pex tubing he was pulling on came loose from the toilet and caused extensive water damage. I see why he has some bad reviews and niw makes you pay up front, at least if you are traveling in the area. Use at your own risk.​

I cannot say enough good things about Don & Tony's. They returned my calls and were very…read moreprofessional. The job and the pricing was very reasonable. They answered every question I had about my 5th wheel and offered sound advice. The job they did on my 5th wheel is top-notch and the wait time was reasonable. I recommend them to everyone.

Don and Tony have worked on all of my trailers over the years and they do a GREAT Job and the only…read moreguys I will have work on my stuff. Thanks Don and Tony

Expert work, done a a fair and reasonable price. Finished in a timely manner. Easy access and safe…read moreand secure storage.

Great people and service!! They can fix anything on your RV! Dan, Doug, April and crew are great!read more

I had a capacitor fail on my Dometic rooftop A/C during a summer trip to Payson. I called Brian…read moreright when he opened, and he told me to bring the van in immediately. He quickly tested the old capacitor, confirmed it had failed, and thankfully had the correct replacement in stock. I was back on the road with cold, working A/C in less than an hour. Brian was knowledgeable, honest, and incredibly helpful--and I was also glad to learn that he is a brother in Christ. Thank you, brother! I highly recommend On the Road Again RV for fast, dependable RV service.

Once again On the Road Again Rv in Payson has helped us with our RV…read more Our rig turned off as we were driving up the hill to Payson. We were able to get it started with our generator, but needed someone with Rv knowledge to let us know what was wrong before we were all the way to our campsite. They had us come directly in and diagnosed the problem. It was a bad alternator. They referred us to another location that did that type of repair, assuring us that we were ok to continue on our vacation using our generator until we had time to do the repair. Thank you Brian for the excellent service and always great Payson hospitality!

Bathroom faucet leaking like the Titanic. Dale and Ian came out 20 minutes after I called and fixed…read moreit with new fittings and a new faucet. No more leaks. Nice guys, too. Awesome, Quick service. HIGHLY recommend. Don't look elsewhere!

We are up in Prescott Valley for the summer and the toilet in our motorhome broke. We called Dale…read moreand he and his helper came out the next day and fixed it. I highly recommend them and are thankful for such fast service.

Amazing service, very dependable, very knowledgeable, always shows up on time, and friendly to…read moreboot. I am new to the area and arrived with a travel trailer that had quite a few issues. I'll be living in this trailer for about a year while I have a home built and really needed help with repairs on my 1996 Fleetwood Prowler. Brian has been nothing but helpful, very accommodating, and has handled a host of problems, including installing a tankless hot water heater, installing a new furnace motor, installing a toilet where the flange had been glued in place but then cut making it impossible for me to install on my own, addressing loose faucets, and installing a new gfi outlet made almost impossible due to a very very shallow wall. He also installed a new faucet for my home made tub and resolved some electrical issues. I would highly recommend him.

Brian has very reasonable prices. He works eith his customers to get the best prices for them. I…read moredefinitely recommend him!!