I can't say enough about Kat. She is professional, and incredibly skilled. I thought I had gotten…read moregood treatments before, but she got me walking upright again. Even if I was relaxed and centered like never before. Sending the wife next.

Kat gave me a great massage! She's very nice and knows what she's doing. I have several medical…read moreissues that make getting a massage difficult and those needs weren't fully met. I was left waiting laying on the table (which for me I really can't have "down time") more pressure would have been nice even though I asked it wasn't done. At the end of the day I still left in pain just not as much as I do if I get a massage that's 1/4-1/3 the price. I'd rather save my money and get the cheaper massage. I guess if you don't have medical issues she's gives good massages.

Great massage ! Getting a therapeutic approach and explanation on myself was very helpful and…read moreunderstanding about the areas I needed to work on . I highly recommend Ana .

Honestly the best massage I've ever had. She was prompt and professional, yet funny and light…read more She worked on my bad shoulder and a muscle strain in my mid back and left me feeling 100% better. My range of motion on my shoulder was 2x better and feels loose and free. Better than months of physical therapy in one session. I have booked her for weekly visits going forward. I can't express my gratitude enough.

I was staying at The Welk and this is their "on site" spa when really it is a third-party who rents…read morea building on their property. The Welk does not provide bathrobes - for the pools or for spa use. As another reviewer mentioned, no one is at the reception desk, you can't just stop by if staying on property, and there are no online bookings, so you have to call and it is routed to a therapist's personal phone. Ok, third party, I get it, all can be forgiven if my actual experience/massage is good. I arrived about five minutes early to my appt. to find the door was locked even though it was after opening hours posted, that is when I figured out it is because there is no one working at reception, so had to wait for my therapist to see me standing there and let me in. Spa has no amenities, no locker room, no bath robes, slippers, showers, whirlpools, saunas, sun loungers, pool, etc. The Welk should really build out next to their existing such facilities down by the gym building to make it a full spa experience. So be prepared: it is in and out, put your own clothes/shoes back on after being all oiled up. Facility was nice inside, you fill out an in take form and then your therapist reviews it with you, what kind of pressure you want, any areas to focus on, all in the relaxation room, all pretty standard, so I still had high hopes. Nope! I asked for deep tissue and also had the hot stone "special" and really feel she just used the stones to spread oil on me, used the flat side, not the stone edge to make it firm pressure. I don't remember my therapist's name unfortunately. They do charge your credit card morning of, so no check out experience besides leaving a tip. Big miss for me and I think The Welk overall.

Me and my fiancé had the best experience, and really good massage, Amy the masseuse rocked my socks…read moreoff and Tawnya was so amazing with her calming and welcoming energy giving us a tranquil experience. Made our time at the Welk memorable‍

Definitely one of the best massages I've ever had. A+ technique and pressure throughout the whole…read moresession, and it was the perfect balance between deep tissue and swedish, which was exactly what I asked for. Great way to end our road trip, and if I lived closer I'd definitely be a regular here! Thank you, Tara, it was amazing!

Amy is such a gifted & healing massage therapist. Her intuitive ability is rare, present &…read morepeaceful. The breath work she guided me with as she worked on me will carry on until my next appointment. Thankyou so much Amy

Sarah is both professionally skilled and incredibly intuitive. Best massage professional I have…read moreencountered in over20 years.

I booked my session days before, got there right on time, and Sarah was not ready and I had to…read morewait outside until she was available. She started the session, and minutes into it, she Said she had to use the restroom, then minutes later she went and grabbed her bottle of alcohol and was drinking throughout the session. She was talking the whole time that made it very unpleasant. Massage was far from what I expected due to the way she was behaving throughout. Horrible experience. I do not recommend her to anyone that is trying to get their money worth.

Great session at a great price. Location was easy to find with flexible scheduling. Very pleasant…read morepersonality.

Jeannie just gave me by far the best massage I've had. I suffer from extreme anxiety and usually…read morehave panic attacks with new people, but with Jeannie, I ended up extending the session. Not only is she a highly talented masseuse, but an extremely caring and accommodating individual. Do yourself a favor and book with her asap.

Alfredo does amazing work. I had a 90 min massage. I am 3 months postpartum and I was experiencing…read morea lot of shoulder and neck tension from nursing and carrying my baby. Alfredo was able to find the knots and work them out. I liked that he combined both stretching and massage to release tension. He was very professional and kind. The studio was clean and the air conditioning felt great since it was about 90 degrees outside. I was so pleased with the massage that I even bought a massage for my husband . I definitely recommend!

Just went it for a massage and it was very relaxing. He's very professional. I was in so much back…read morepain , and he helped me out. Highly recommend

Clean, friendly, professional. Great massage in a very nice environment will terry ofyenread more

WORST Customer service ive ever come across , especially being in yje Industry ! Changed Appt on me…read more4 times. Just impossible to be this lackadaisical.

***I WILL NOT BE RETUNING***…read more Let me start by saying my first visit to Golden Door in January 2024 was one of the most magical, transformative, spiritual and relaxing experience I have ever had. From the food, to the choice of classes, the tranquil property and all inclusive amenities really stood out from anything else I have experienced. I have worked in the hospitality industry for 20 years and this was a very special and memorable place. I had such a wonderful experience the first time I decided to use my savings to return in 2025. The past 5 years has been filled with trauma and major life changes and I felt I deserved to treat myself even though I really couldn't afford to do so. I arrived Sunday, January 19, 2025 and until Tuesday afternoon my experience was exactly as I had remembered. I was so thrilled to be there. Tuesday, January 21, my massage therapist came to my room to give me a massage. The therapist was pretty firm with their pressure, but I assumed this would be good since I normally get soft pressure and my muscles were a bit tense. We discussed their type of massages and they explained they are prone to give deep tissue massages. The massage was ok, although slightly painful. During the last couple minutes of the massage, the therapist focused on my shoulders and neck area. They turned my neck to one side and pressed firm with their knuckles, then flipped my head over to the other side and continued firmly pressing my neck. At one point, for a couple seconds, I thought I may pass out, but soon recovered. I got up from the table and walked to the bathroom and at that moment I felt the room spinning. I told the massage therapist I felt dizzy and they directed me to sit down and drink some water as I could be dehydrated. Then they talked about common dizziness after massages and proceeded to tell me about a time when they gave someone a massage and when the client left, they got in a car accident. I was disturbed by the story but continued to focus on drinking fluids. The massage therapist left 15 minutes later. About 45 minutes later, I called the kitchen to send some coconut water, a banana and some cheese. I thought it was possible my blood sugar was low. Around 8 pm I went to bed, hoping that it was just a minor episode of dehydration and low glucose although the spinning continued after eating and drinking. In the morning I woke up and as I rolled out of bed, again felt the room spinning and became nauseous. At that time I called the front desk to ask about a car to Urgent Care. I spent 2 hours at Urgent Care to be told by the doctor I could have a "cerebral stroke" and I needed to head straight to the Emergency Room for a CT Scan. I spent 6 hours in the Emergency Room to thankfully be told I did not have a cerebral stroke and diagnosed with peripheral vertigo. I want to give you the facts of the story in case there are any future incidences, it could be a liability. I spent Tuesday evening in my room, all day Wednesday in the hospital, through my departure on Sunday mostly in my room trying to limit my movement due to the vertigo. My trip was more than ruined. I was extremely disappointed and disheartened Golden Door only offered to cover an acupuncture session while on property. I sent a letter to the Manager following my return home and they offered to take $2,000 off $12,000 on my next visit. I don't make six figures and don't have a lot of savings. I spent all year looking forward to this return. I had planned to return again next year if my finances allowed, but I will not be returning.

I signed up for my second visit. Several months before this date I was diagnosed with a fracture in…read moremy back. Called to cancel two months before reservation. Later they claimed they had no records oh my call and refused to refund my $4000 deposit. Offered to give me a six month extension. Out of desperation I said ok. I'm still under a doctors care for my back. My doctor offered to write a letter. They refused to accept that and refused to refund my deposit. No point going if I can do anything physical. No yoga no hikes no fitness exercises. Also a lot of walking between activities. So be sure not to get a medical problem or they will screw you over.