I recently purchased a new ZTE Max at Mobile Giant, Inc., a Metro-PC authorized dealer. I chose to write a review specifically; to let Turlock know, Annabelle, ROCKS!!!!!!!!
Seriously, that woman made my experience a total breeze. She is extremely service oriented. Her knowledge of the merchandise and how each compare, was thorough. I was so impressed with how she chose to "think outside of the box."
I received instant rebate on a ZTEMax phone. I paid $99.00 after in-store rebates. I was signed up for a promotion on the $50 plan, so as long as I remain active on this new account, my payment will always stay, $50.
Additionally, I was given a choice of two accessories. I chose a hard case cover and a screen protector sheet. The store was all out of cases, so immediately without skipping a beat, Annabelle was on it. She called the store on Teger Rd confirmed they had the case I wanted. When she had seemingly worked it out, Annabelle moved pro-actively forward by calling me more store for A few more they had my choice in color. Going further, Annabelle offered to swing by the store and pick the case up for me. This was a beautiful experience all the way around.
I highly recommend anyone looking for excellent Metro-pcs customer service through an authorized dealer, ask for Anabelle. You wont regret it.
Thank You
Lisa G. read more