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    Lady Lake, FL

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    4 years ago

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    The Villages Golf Cars - Lake Sumter Landing

    The Villages Golf Cars - Lake Sumter Landing

    (19 reviews)

    We were looking outside the Villages to buy a golf cart and it was highly recommended that we buy…read moreone here. There are multiple reasons. Number one being service and we listened to our neighbors and bought one. We had a great guy (Steve) who sold us our golf cart. He was helpful and provided all the info we needed. Is it expensive here.....yes but hopefully if you need help or service or you need someone to get your golf cart no matter where it is, buying from the Villages kicks in.

    We recently experienced a really lousy shopping trip to a beautiful golf cart store in the heart of…read moreThe Villages. A beautiful store that very effectively killed our enthusiasm in less than 30 minutes when we walked in intending to spend upwards of $25K. A woman standing in the lobby just inside the door greeted us as we walked in. Hello. That was the last good thing we encountered. Within 3 minutes, she asked us for our email address and other personal information. Her constant chatter combined with a very aggressive approach was very off-putting. Maybe first asking what we were looking for would justify our sharing our personal information. Then, without knowing anything about what we might be looking for, she immediately and repeatedly started pushing us to go back outside 'to see a cart' even though she was surrounded by 50+ carts in a well-appointed and cool air conditioned showroom. She made zero effort to uncover what we wanted. She kept referring to a 'price-point cart' sitting outside on scorching hot asphalt on a brutal 95 degree day, and we just had to go see it. Right now. Before we've had a chance to share anything with her as to what kind of golf cart we're actually looking for. Based on her insistence, we surmised she's been instructed to push one specific cart out of the 250-300 carts they have on display? Maybe a high-profit one, or a lemon they want off their lot ASAP? Or maybe she quickly sized us up and in her mind determined we weren't the kind of people she wanted shopping in her store? Telling ain't selling. Asking questions. Listening. Uncovering a prospective buyer's interest. Perhaps management in this place might do some basic sales coaching. She was probably a very nice person, but she was a miserably inept salesperson. Golf cart stores are everywhere in FL. We're still actively looking. But we have no interest here. Our miserable 30 minutes spent with our ubiquitous 'salesperson' only succeeded in convincing us we're now a hard no on buying anything from this place. Later gator.

    Mobil - servicestations - Updated October 2026

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