Staff is wonderful and Julia is great. Very clean salon and I would highly recommend.read more

Got a nice haircut from owner. Friendly gal Not sure how to add enough to get 55 characters.read more

Jaynee Studer For…read morethe past seventy - four years, I have been getting my hair cut about every five to six weeks. In that number of years, I have been to many barbers and stylists. The reason I am writing this review is to say that Jaynee Studer at Sakada is the best stylist I have ever had. I have been going to her for over two and one - half years and she is superb in every respect. She is an exceptional stylist and has found a way to cut my hair (with all of its cowlicks) so that it always looks very nice when she is finished. For over ten years, I went to a stylist at another salon and, after ten years, she could never even remember on which side I parted my hair! Jaynee is exceptional in her techniques and I would recommend her highly to anyone who is looking for a stylist. Besides being excellent at her profession, Jaynee is also very friendly and personable and a good person with whom to have a conversation. I always look forward to my appointments with her.

I went to Sakada at the beginning of the new year, had a nice Balayage, and cut with one of the…read morestylists there. I returned to get a nice new look for date night; unfortunately, I had horrible service this time around. I did bring in a reference photo for inspiration. I was open to talking about colors if there was a need to. I was a golden blonde on the parts that were balayage from last time. After some discussion, Melia asked if I looked like the reference photo and if I would be happy. I said yes. The service started fine, but she didn't get a lift from my hair. She said she feared damage, but I don't know why she didn't do a strand test if that was the case. Either way, she went through it again, and this time, it lifted very yellow. I was pretty concerned when she was drying it and not noticing that it needed some correction. She kept saying there were light issues, but being next to a big window, I didn't feel that was the case. I asked her if we could put some toner or something to help it. She did this, but it left blue spots in my hair, and I felt my blonde pieces were inconsistent in tone and application. She styled me before I really had a chance to look it over and as we were over time she had me pay her. She gave me her card and kind of awkwardly said if I needed anything to contact her. When I got home, I looked at my hair closer, but it didn't look good. I went to straighten it to get a better look at the issues; it was apparent that this was a bad outcome. I'm extremely disappointed in the lack of honesty. I understand mistakes happen, but professionals note when things don't turn out well and schedule customers for a fix before leaving. I sent my photo to get an opinion and was advised this would need some big color correction. I do believe in giving people another shot if I think they can do it. However, I already made many comments of concern about the color to which I felt wasn't validated when it should have been. I also didn't feel we had enough trust if she let me walk out looking this way. My hair already went through a lot and I don't have the confidence that she has a solution to get me where I want. I did ask for a refund as I would need to pay for a corrective service. It's one thing if this was about a matter of taste, but this was technically a bad job. In a text, she said she didn't do refunds and would do a corrective treatment followed by recommendations of foils. I don't want foils; I want blended pieces. Right now, I have harsh lines in my hair that shouldn't be there. There was back and forth about whether she thought this was a good outcome and about consistency/patterns. I have had multiple balayages over the years, and I know what is expected, so it was pointless to argue further. At this point, I think the pictures speak for themselves. It sucks when things go wrong, but I would have hoped that it would have been acknowledged at the time of the appointment or at least in the end. I did get my tip back after I sent pictures to push my point further, but this experience was beyond disappointing. Lessons I learned: 1) These people are independent contractors, which means their work is not guaranteed. Make sure you discuss bad results and alternative solutions if they are not nailing the look they promised. A good stylist stands behind their work and cares about your happiness. If you have any doubt, go somewhere else. 2) Be your own advocate. If you are too shy to say something, go somewhere else that has a manager in charge. 3) Always tell them to do a test strand if they have any concerns about lifting or hair integrity. It's better to do a test than doing a service again and running out of time. 4) If you are in doubt, ask another stylist in the salon to come over and give feedback. That way, you will know if your concerns are valid.

Great service, experienced stylist, love the color, DJ is great! Timely was awesome! Been there…read moremany times.

This was my first visit to Salon Oriana. I saw Jennifer for a manicure. She is excellent! A great…read moreconversationalist and my manicure is perfection! I am going back to see her tomorrow for a pedicure and looking so forward to it! It's a great salon for self care. I really enjoyed my entire experience there. The additional staff members I talked to were very friendly and welcoming!

I had 4 haircuts in the past two years and no stylist would seem to be worth it to go back to, but…read moreRachael, this salon's stylist, I think would be. She listens to what you want and supportive about it and is very friendly and fun to chat with. If I ever come back to the cities and would want a haircut, this is where I'll go again.

Went this week for a cut. Service was top tier, and the haircut was one of the best I've had -- I…read moregot a short cut with a lot of layering and my stylist nailed the length and layers perfectly. Super nice, will come again

It's very difficult to find a salon with later hours. I purchased a Groupon and it was very…read morepleased with the results. My stylist was friendly and gave some great feedback. The music was at an appropriate level and parking was easy.

I saw Sadie again and had excellent service - partial with two colors & cut. I recommend this…read moresalon.

Trinis was GREAT!!! She was great with tint and gloss!! I walked out of there with clean, fragrant,…read moreshiny, and a bit shorter and much healthier hair.

Nothing against the staff, But.... I went in for a consultation for a cut/color. I assumed that…read morethe person doing the consult would be my stylist. We spent 40 minutes deciding Next Steps for my hair- turns out it was a waste of my time. She wasn't even licensed yet. Why would you let me book a consultation with someone who can't actually do anything? I had the normal expectation that my consult would be with the person who would actually be doing my hair, not an apprentice or intern, lovely as she was. The receptionist seemed clueless when I asked a basic question about cost. Overall, and I hate to say it, especially as a curly girl... I wasn't impressed and won't be booking a follow-up appointment. Bummer.

I was excited to set up an appointment to get extensions put in and blend my natural hair color…read more. everything went smoothly and my stylist Lindsey is so talented and sweet. The Salon was beautiful and obvious all them were close and like a family .. beautiful and all talented. I enjoy following them on instagram

Absolutely love this salon! Everything about it is perfection. The space is beautiful, location is…read moregreat, the stylists are friendly and truly love what they do. They are incredibly talented and work hard to get you the exact color/cut you want every time.

a day ago Was going to a wedding and got my nails done to…read morematch my dress. Went to Max Very unhappy and frustrated. First time done on Monday eve chipped by Friday had no time to fix before wedding. Monday I called and asked for them to be corrected -no problem. Wednesday done again and chipped by Friday. This was my first and last experiences with Max. I have been getting gel manicures for years and this is the first time this has EVER happened. They are more expensive and not worth it. Nail tech said to me when I was getting my redo that it has happened before and didn't know why. I'd say figure it out before you take peoples service money and nice tips. I get a one time error but two is unacceptable for this lady.

I personally wouldn't recommend someone who hold an ethnic background to come to Max Salon & Spa…read more Booked a same day appointment with Alexus and she was 20 minutes late. I asked for a wolf cut and to cut my bangs. She totally messed up my bangs and she knew they were uneven because she had cut one side of my bangs shorter and she invited me to come back so she can fix my bangs for free. I paid $55 bucks for the hair cut when really it was just a trim. She seemed like she didn't know how to touch my hair as I have shiny straight Asian black hair. So it feels that their ideal that they can do any type of hair is really false. Also she was super rough when she was washing my hair. I don't know if that's just how she does it or she intentionally was being rough. It was also super rough when she dried my ears because it felt like she really didn't care and it hurt. It was really uncomfortable when she would stand in front of me, and her body was touching my knees. I never had a hair dresser touch any part of my body, so it was quite a shock to me. What also threw me off is when I asked for a wolf cut and she had question of, "Do you style your hair like that?". I think it was a sign that she knew she couldn't do what I wanted. Lastly, if they know you aren't a good client. You really just default to whoever can take you. Because there was another hair dresser that came to Alexus and was asking her if she wanted this client, and she openly said, "No, I don't want to take her." Which I found really unprofessional. If I had tipped, I would've gave this rating a 1 star, but the cash tip I didn't give to Alexus is the extra star.