Booked through Hotels(dot)com and it was mentioned to call the hotel the day before arriving…read more Couldn't do that because we were on a flight. So was very glad when we showed up around 12pm (2pm is check in) they were able to confirm we were there for our stay along with holding any luggage we had so we could go around a bit. Around 1:30pm we were notified we could check into our room and that was great since we wanted to freshen up! Staff was very accommodating and was able to understand my terrible Tagalog and spoke English when needed. Room was very nice and clean, we didn't realize we needed to use our hotel room key to activate the lights and power so that was nice and interesting. The bathroom was stocked with dental hygiene utilities and we even had a spray for the toilet for easy cleaning. Bed was very comfortable to sleep on and our view was of the city from the 6th floor and it was just okay nothing that interesting. Issue we ran into was the TV remote wasn't changing the volume so I had to dig into setting to figure out how to adjust it. There's no Microwave so make sure to finish any food you have or don't refrigerate it so you can have it room temp. The included Breakfast Buffet was the HIGHLIGHT of the stay, I had thought the food would be the same as the first day, but surprisingly they switched it up with other food for variety. Loved that. Food included a mix of Filipino and American food and honestly is the only best breakfast buffet I've had in Bacolod. For dinner options they feature a Roof Top Bar which included indoor and outdoor seating (Indoor for AC) The menu was mostly Tapas and a few entree dishes but for the price you're paying def get the tapa items and share among your group to get a little taste of everything. Great experience and great price, would definitely stay again when I come back to Bacolod.

Relatively comfortable hotel. Good choices in the breakfast buffet. I found a couple of dead bugs…read morein my room, hence not the highest of ratings.

I'm giving this hotel a 5 because for the price you pay Php800+ (single occupancy) the price point…read moreis actually very reasonable. You get a smallish room with single bed, cable TV, hot and cold shower, and plenty of storage space to store your clothes. The frontdesk staff are really courteous and very efficient. The guards are great too as they know the schedule of the buses going to Cebu or Dumaguete. They also have a mini-bar that sells soda, mineral water, chips, etc. for cheap. The place also has a spacious lawn with great lighting, perfect for that selfie! The hotel is a bit far from the main road but is accesible by foot that'll take you around 5-10 minutes. The location is good as it is near banks, restaurants, fastfood, oh and the Bacolod City Lagoon. It's also near Bongbong's Pasalubong Center so you can easily buy piaya, biscotcho, barquillos, napaleones, etc. All in all, if you're not to picky or travelling within a set budget, you'll find 11th Street Bed and Breakfast more than adequate for a short stay.

I had reservations booking a room with MO2 Westown Hotel in Mandalagan because it is too far away…read morefrom the city center. Happy to report my doubts are unfounded because MO2 Mandalagan is amazing! Booked through Hotels.com same day as check-in and it went through without a hitch. The Frontdesk Officer looked confused when I arrived and told her about my reservation she had to call somebody to confirm. Good thing, they saw it from their system and I was ushered into my room in under 5 minutes. The Frontdesk Officer needed some basic training as she failed to discuss the details of my reservation with me (checkout time, wifi password, etc). Fortunately, the good-looking Roomboy made sure every information I need was provided so props to him. The pictures of the rooms you see on the internet does not do MO2 Westown Mandalagan justice. It's just huge! Inside the room was a TV, a huge cabinet to store your clothes, two chairs and a coffee table plus a mini ref with drinks. Snacks such as chips, biscuits, and etc are also available for a fee and it's prized the same way when you buy them outside. The bathroom is also huge with hot and cold shower and a telephone(?). There's already a telephone outside beside the bed so this telephone inside the bathroom bewildered me. There's no bidet though. Toiletries include soap, shampoo, and cotton buds - no toothpaste or toothbrush. A/C is super cold and was able to cool the huge room in minutes. The bed was soft and the bedsheets smell nice. Lying down felt like it was nestled in a cocoon of clouds, it was an amazing experience! I would have rates the hotel 5 but the leaky toilet and the malfunctioning toilet flush turned me off but overall I can vouch that you'll definitely love staying in this hotel. You won't have any problems with entertainment too as there's a bar just beside the hotel - MO2 Ice. Fridays and Saturdays are ladies nights so the ladies can get in free. Door charge is php100 with free drinks. Would I recommend it? Absolutely! It's a bit far from the city center but who cares, downtown Bacolod is but a jeepney away (fare is php7.00) and Robinson's Mall is but a few meters away!

Had a relaxing stay here and felt very accommodated. It's a nice place with good hospitality.read more

This accommodation is average at best. Definitely not my first choice, were it had been my choice…read moreto even stay here. We stayed in their supposedly best room, the superior suite and it was very underwhelming. The first night there were weird tiny insects crawling all over the bedside tables near the bathroom (possibly coming from the bathroom). We called the front desk to fix the problem and they just sprayed it down with some bug killer. Okay, so note to any future stayers, it seems bugs are a known problem! They didn't offer any alternative rooms or anything for the inconvenience. There was no fridge so couldn't store any cold beverages and if you've been to the Philippines it is hot all the time, you need cold bottled beverages. The beds were average again, 1 queen size and 1 twin size. The room itself is quite small considering its lable. The only blessing about the room was that it was air conditioned. No one else in the hotel is. Just the rooms. The hotel itself looks like someone's villa converted into an inn, with Spanish inspired tastes. It's very open air including the common area. Therefore when it rained, oh yeah things got wet. Wifi comes with the room but it's not connected all the time and very slow. They also have wifi access in the "cafe" area. The front desk staff were friendly but not very helpful. The "free breakfast" is an absolute joke. Don't even bother, poor selection, poor quality and extremely unsatisfying. You're better off going elsewhere for breakfast or making your own! I would recommend this hotel for under budget plebs as they'd be the only type to enjoy this place. Next time I'm in town I'll steer far away from this shanty. Expect the worse here.

Fail... sorry but this is supposed to be the best hotel in Bacolod??? First of all, it is…read moreoutdated, smells musty & old, smells like cigarettes smoke, chaotic, carpet & elevator scary looking, (there was a toothpick sticking out of the keyhole). I am so disappointed. My husband is usually not very picky but his initial description? "Looks like a Motel 6". We reserved a suite and it was roomy but the furniture was old and the white couch looked so filthy that I would not even sit on it... Check in the was a painful process, although the front Desk person was really doing her Best to be helpful & hospitable. I would not recommend this place. Well, after I wrote the review above & complained to the Front Desk, the hotel did their best to fix the room smell. That was the only adjustment done but I do have to give them credit for doing their best to get rid of the old musty smell. The hotel & fixtures can still benefit with some upgrades. Customer service is excellent. I can't complain especially the staff at the Ripples restaurant. We were very well treated every day!!!

This was a comfortable, straight-forward place to stay in Bacolod...one of the more well-known…read morehotels, this place is centrally located and it's easy to access the other sights around Bacolod City. They have a very good breakfast buffet and they are very accommodating towards large parties. My room was comfortable, even though it could use some updating. For convenience, this a good spot to stay in since it's reliable, well located and offers decent pricing.

Score in between 2 to 3 stars…read more Location far from the city. Noisy neighbors. Just realized that the hotel is in a bar district. From midnight till 6am, loud music is still on. So requesting for a quiet room for accommodation is impossible. Room is spacious. Dirty shower curtain, faucets, knobs and torn bed linens. Water pressure is strong. Don't like the toilet seat. Doesn't look like it's ideal to be used in a hotel room. Hotel staff are friendly. The front desk people just need a little gracefulness when speaking to Guests in person or over the phone Booked via agoda. Just realized that I should have changed the rate from dollar to peso. I was overcharged when paying in foreign currency. Taxis on standby outside the hotel. Just across the street is mo2 bar, citimall, bowling alley and some grocery stores. Free toiletries in our room. No water.