Fail... sorry but this is supposed to be the best hotel in Bacolod??? First of all, it is outdated, smells musty & old, smells like cigarettes smoke, chaotic, carpet & elevator scary looking, (there was a toothpick sticking out of the keyhole). I am so disappointed. My husband is usually not very picky but his initial description? "Looks like a Motel 6". We reserved a suite and it was roomy but the furniture was old and the white couch looked so filthy that I would not even sit on it... Check in the was a painful process, although the front Desk person was really doing her Best to be helpful & hospitable. I would not recommend this place. Well, after I wrote the review above & complained to the Front Desk, the hotel did their best to fix the room smell. That was the only adjustment done but I do have to give them credit for doing their best to get rid of the old musty smell. The hotel & fixtures can still benefit with some upgrades. Customer service is excellent. I can't complain especially the staff at the Ripples restaurant. We were very well treated every day!!! read more

L'Fisher Hotel - View from the yakiniku room.... - Hotels Near Me - Bacolod, NEC

This was a comfortable, straight-forward place to stay in Bacolod...one of the more well-known hotels, this place is centrally located and it's easy to access the other sights around Bacolod City. They have a very good breakfast buffet and they are very accommodating towards large parties. My room was comfortable, even though it could use some updating. For convenience, this a good spot to stay in since it's reliable, well located and offers decent pricing. read more

Had no other choice but to stay here for 1 night coz Seda was fully booked this Friday night. Lucky to get a room at Seda for Saturday. As always, this place is another disappointment, room was outdated & not clean. Service is below average (same as last time I stayed here years ago), as to what I'm accustomed to. Seems like they cater to men customers well in my observation. Breakfast is the only thing that's average here, but then disappointed with their service. read more

This Bacolod institution has had its run, but I think it's losing its long-standing direction in class and size. Split into three strata in its client base - high-end, medium and lower-end - I think L'Fisher had a great idea here, accordingly: 1. high-end suites get carpet and larger rooms from 10,000 pesos and up per night, and the huge breakfast buffet; 2. medium-level gets ceramic tiles in a fair-sized room from 1800 to 5000 pesos up, and the same classy breaky buffet; 3. low-end rooms don't get windows or breakfast, therefore starving the senses somewhat, at least for the time you are in the room. But they do honour senior's discounts if they can be substantiated even for those of us who aren't native pinoy. Kinda nice. Why only 3 stars? Unfortunately, the usual, at least in the Chalet Tower section... * parking is quite far from the entrance, all on rough stones and gravel that are not at all kind to the ankles, shoes or the wheels on your bags. * immediately the shower nozzle started spraying water all over the bathroom as if dancing to a crazy tune, causing me to break the cheap plastic joint as I grabbed it to stop the churning. * in the gym on the deck floor (4th floor), the main machine is broken, leaving only a few free weights and a couple treadmills for use. Not a gym can this thing be called! * on the same floor, "Cocoon Luxury Spa and Wellness" charges 2x the going rate out in the city despite offering 30-50% promos on inflated service prices. As a client who has had over 2000 massages in the past 26 years in both North America and Asia, and as a person trained by an RMT, the services here are likely stock for the industry in the Phils and nothing special at all, especially at the fancy prices. * our dinner was staggered with a 'finesse' that didn't at all surprise: the first dish arrived 15 minutes before the other one, and became cool as my wife waited for mine; mine arrived without its mashed potatoes, but when mentioned were treated only to an apology; there was a side gravy different from the 'rosemary' chicken sauce, and more suited to pork than chicken, and pretty tasteless. All in all, the food was just passable in flavour and texture! We are not sure who is supposed to be the lead cook here, but he or she just doesn't lead the kitchen at all well, even when it's relatively slow. Meanwhile the somewhat inexperienced poorly-trained staff smiled and apologized profusely, but didn't seem to know anything major was wrong. Likely their college and/or their supervisors have seriously short-changed them on training! * an evening dining music duo was quite good: with a rhythm guitar player, the young woman percussionist had a lovely voice and did a great job on some classic somewhat-laidback oldies. * an early morning swim in a sizable roof-deck pool kickstarted the day. A true plus. * to us, the 'star of the stay' was the really large breakfast buffet: choose between hotcakes, french toast and waffles, several pinoy and other breakfast meats including bacon, langonisa, fish, etc., two rices, congee and noodle soups, eggs done to order (easy-over, scrambled, omelette, etc.), coffee, tea and juices, with more coffee and assorted fruits voluntarily brought to your table by the friendly staff. Oh yes, please wear non-beach attire, or they may try to cover your male shoulders with a really tight waiters jacket! This aging relatively-elegant hotel for a very long time has been the class of Bacolod, the 'best accommodation' in the city, but if it is, it doesn't show it on several levels. A good cue is to expect little at any venue in the Philippines - hotels, restaurants, malls, spas and salons, and many other businesses - and be pleasantly surprised when they get more things right than not. It seems that on-the-job training and consistently high-end supervision is sadly lacking just about everywhere in the country: hence that semi-sweet smiles accompany the services. But these kids are virtually powerless to change anything that diverges from 'policy' even at the cost of a high standard of service. Too bad but I think that they are doing their level best largely alone, for it is likely again that disengaged owners are only still in the game for the buck and status, and certainly not to ensure that their property remains outstanding in its field, and a really great little mecca for the travelling public who spend lots of cash in such venues often for a dwindling return. Too bad that we expect excellence at such a place, and won't accept sloppy or uncaring quality and service. I'd like to give this establishment 4 stars, but just too much wrong with it. read more

Stayed many times here. All the staff is great, and very respectful. Rooms very in quality, some new and some old. The food is very good, fresh, and varied. This is one of the top hotels in the city of Bacolod. They are upgrading the rooms, so be sure to ask to see your room first, as you may get a less then pleasant room for the price. It gets very noisy at times due to parties and weddings. It is actually a series of three hotels. All are at different prices. Again, the staff makes this hotel work, use them and you will be satisfied. read more

Every time there is a big event in my family, L'Fisher is our choice venue. I had my debut here a few years ago and their event staff was really easy to work with and accommodated all of my wants. Their rooms are nice, beds are comfortable, and fulfilled basic needs. I love the restaurant that they have next to the lobby and always end up there when mozzarella sticks cravings call. Hallways feel a little bit outdated, but I see that as part of the charm of this place because this hotel has been a part of my life for as long as I can remember and it's still the same. I would recommend this hotel to people visiting Bacolod. Make sure you visit Cocoon, Ripples, the Yakiniku room, and the rooftop pool. read more

Our stay in the hotel was less than ideal. First, a car was reserved via the hotel which never showed up at the airport. Since there was only 1 flight that arrived at the local airport it was not difficult to search for the driver. I was told by the hotel someone was there. If that were the case there was certainly no signage held by the driver. Second, the room was not remotely like what is portrayed on the website. It was old and dingy. When I inquired I was told a renovated room was considered an upgrade even though there was no mention on their site of the difference. I considered this false advertising and the hotel promptly moved us. Third, one of my fellow travelers stepped on broken glass in the shower. It took several days for the hotel to investigate and we kept probing for a result. On our last day we were told there was disciplinary action taken. Fourth, overall front desk was fairly incompetent. When we called to be connected to relatives also staying in their adjacent sister properties there was no record found. We also called to ask for assistance as to why WiFi was not working. We were told that we should search Google for an explanation. How is that possible if WiFi isn't working to begin with? Additionally I will note that given 'renovations' the in room phones are antiquated with no voicemail. All messages are written on slips of paper and slid under the door. Signs of a a half hearted effort to modernize. I will say that in general staff is pleasant and polite including security, spa and restaurant workers. However, overall it's a dysfunctional hotel with poor management and staff are not empowered to make remunerations without going through a Byzantine hierarchy. read more