I feel so strongly about the level of badness experienced at the MO Westown Mandalagan Hotel, I'm posting this before I check out tomorrow.
I left the below review on the Facebook page of the MO2 Westown Mandalagan in Bacolod City, Negros Occidental. If you ever travel to Bacolod, please take a minute and read this before you consider staying at this hotel
"This hotel is by far, the worst hotel experience I have had since moving too the Philippines. I have stayed at the other MO2 Westown across town and they are by far better suited to host guests. When checking in, I was originally told I would have to wait to get my key because they allowed the previous guest to leave with the key. What kind of hotel still uses metal keys these days? Why not key cards like everywhere else. Cheap owners, that's my guess. When my room was serviced this morning, the floor was not vacuumed and the used glasses weren't replaced with clean ones. This afternoon, I ordered a tuna melt sandwich. This is a very basic sandwich that one can order around the world. However, the kitchen, which is not manned by a chef, but an assistant, served the sandwich with a cream sauce on it which was made of sweetened condensed milk, cinnamon, and God knows what else. I have a very liberal policy of eating what is served to me and not making a fuss. However, since this was by far the most disgusting thing I've ever received from room service anywhere in the world, I had to discuss it with management. It being Sunday, much like a trained chef, no hotel leadership was on property.
I can't stress strongly enough, do NOT stay at this hotel. Your stay will be fraught with disappointment and an upset stomach from the swill they trowel out to unsuspecting guests who have the misfortune of staying here.
To whoever owns this property, please, for your sake and the sake of your guests, take corrective action. Your staff aren't doing you, or us, any good." read more