Traveling from Hawaii, stopping in New York for a few days, and continuing on to Pennsylvania(PA)…read moreto visit family. We brought cooked/frozen Samoan food for our PA family (IYKYK), and I was worried because our NY hotel did not have a restaurant/freezer space for us to use. Checked Yelp and Armato Ice & Firewood Co. popped up. I messages the number at 8pm, and Tony responded within 15min. I explained the situation, and he apologized because he said my order was too small for a delivery (I only needed 5lbs), so I would have to pick up dry ice from their shop on E 88th Street. Cool, no problem. Next morning, 8:30 am, i went to business address to pick up 5lbs, and called Tony but he was stuck in rush hour traffic for another hour. He graciously offered to drop off dry ice to my hotel before noon, during their normal deliveries. Even though it was a small order, he understood my situation and cared enough to help me keep my food frozen for the next few days, so my PA family can enjoy authentic Samoan food. Thank you for your help, Tony! Your kindness and efficiency shows that the Aloha spirit exists in New York! Mahalo

Armato Ice & Firewood is so necessary during the heat of Summer and the dead of Winter. I remember…read moretimes when we had issues keeping food and drinks cold and there was a run on ice. Places like Rite Aid in my building started stocking up on ice. This company is on notice 24 hours and will deliver it to your home or business. This morning the very friendly employees were loading the freezer in my neighborhood. These are well stocked for the delivery men to pick up the ice for delivery when you need ice. I'm telling you that if you have a picnic or big celebration you will have plenty of ice and it's delivered to your door. I'm recommending!

I contacted the company in February for a party that I was having in July. I was told that I should…read moreplace my order a few days before the event. I contact them again today and was told they are booked solid for the weekend and would not take my order. I offered to come pick up the ice and asked for a discount since I was inconvenienced and was told no. Apparently the person who told me to wait for my order is no longer there. Just wish they would have honored their decision to have me wait and added my order.

Came in for dry ice. The guy helping was extremely nice and took the time to explain safety…read moremeasures. Will be back whenever I need more, especially since I live so close.

Amazing! My girlfriend's and I went there late midnight. The ice cream was delicious and the…read morepresentation was on point. The cashier was wonderful tooo!

This is a nice location. It has enough seating to stay and enjoy special treats. My daughter…read morebrought a Dubai chocolate strawberry cup, it was about the price of most places popping up all over the city and that is more than a pretty penny. That being said it is a very delectable dessert. She loved it. You also can buy plenty of things that also delectable lol. All in all it can become quite pricey depending on what you get. I would buy from here again but maybe on special occasions. Thumbs up for me! Happy Yelping!

When I tell you this location is the BEST, IT'S THE BEST!!…read moreThe ice cream is ALWAYS FRESH & MANAGEMENT makes sure the COSTUMERS are PLEASED! Thank you for putting a smile on my face even in the cold, lol!! I recommend this location to EVERYONE!!!

My husband worked in the area and always brought me ice cream home. We also stop by after dates and…read morehave ordered for delivery as well. The Ice cream here is delicious and fairly priced for the amount you receive. I took one star away for the unfriendly workers, esp at night. Regardless, love this location

Every time I order from this place using one of the delivery apps, they screw up my order, can't…read moreever seem to get it right; they just send whatever they feel like. I have yet to receive a delivery the way I requested and paid for. I paid for three scoops of ice cream; they sent two. I ordered two scoops of Strawberry Cheesecake and one scoop of Chocolate Chip; they sent three scoops of Chocolate Chip. I ordered a sundae with all the works; they sent two plain scoops of random flavors I didn't ask for and a smoothie bar. WTF?! I don't understand how one gets sending ice cream wrong -- you had one job! Phaak!

Soooo.. just took a break from work on 4/11 at around 1:30pm with my co worker and decided I had a…read moretaste for a milkshake from Baskin' Robbins. CHOCOLATE CHIP ice cream is one of my all time favorites. It wasn't too crowded when I came. So one of the men who appeared to be maybe one of the managers by his different colored shirt, didn't get to catch his name but he appeared to be of Indian descent, was VERY RUDE! Terrible customer service. So let's start with when I approached the cashier first he looked at him and then stood for about 5 seconds without greeting or anything. So we're staring at each other, then I proceed to ask for my order before I even finish he walks away. Another girl comes and smiles apologizes and asks what is like. I ignored that initial incident and proceeded to order my SMALL CHOCOLATE CHIP MILKSHAKE. She says okay and then yells out my order "MEDIUM CHOCOLATE SHAKE" so I correct her and tell her my order. She says okay and yells out small shake small shake. I correct her again and tell her it's not chocolate. I then walk over to where I see the same man from early making my shake. I hear him and another worker repeat medium shake. So I correct them FOR THE THIRD TIME. I want a small shake & I go on to say chocolate chip however he CUTS ME OFF AND SAYS "I KNOW I KNOW" I say okay.. he was so adamant so I was sure he knew I looked down at my phone and look back up and what do I see? A CHOCOLATE shake mixing... I don't even interrupt him since he was paying me no mind and I let him finish because MAYBE IT WAS FOR SOMEONE ELSE.... he pours it in a cup and attempts to hand it to me. I kindly ask him if it was chocolate ice cream, he says YES YES ! I say well that's not mine because I clearly ordered chocolate chip. He then ROLLS HIS EYES AND SAYS WELL WHY DIDNT YOU TELL ME???.... I'm sorry excuse me???? I told I repeated myself almost FIVE TIMES AND YOU CUT ME OFF. At this point I didn't even want the shake. I will add that another worker, she appeared to be Spanish, young with glasses, light skin with reddish brown hair came very politely and apologized for the wait. She was pleasant and one of the only reasons they got TWO stars. Another star for the milkshake tasting okay after the fact. Terrible service nonetheless. Will never return.

Cool spot in The Bronx that we heard about from a friend! The crepes and sushi-style desserts were…read morereally good. I would definitely recommend a visit. Keep in mind, seating is limited. I showed up with a team of 7 and we took up 90% of the seats

I think it is the most stupidest thing not only do they not deliver to Long Island but they ran out…read moreof white drizzle so they used the fountain and they just did some half assed job on four boxes of strawberries then I go to the other crêpe house and they give me the white drizzle And who came up with only nine strawberries you could order why can't I order 200 strawberries or 20 or 30 and I didn't know you could only get milk chocolate covered strawberries I didn't know dark chocolate was a special order. This is crazy man.

I love this spot in the summer. Super popular local ice cream spot. They handmake all of their…read moreflavors and often will sell out. They are dog friendly, kid friendly and date friendly Lots of vegan and gluten free options here I think my favorite flavor of all time from here would be the blueberry cheesecake scoop. I love the inside it's simple with lots of tables, colorful benches outside and everyone who works here is super friendly

I went to a show at Joe's Pub featuring Amber Iman. It was a wonderful mix of storytelling and…read moreholiday music. She shared that she and her boyfriend had made it their mission to try as many hot chocolate stands and cafes throughout the city as possible. Their favorite hot chocolate spot? Sugar Hill Creamery! Lucky for me, it's right in my neighborhood and I can go on my way home from picking up my kid. What a treat that not only warms me to my bones but also reminds me of the beautiful sonorous voice of Amber Iman! Win-win!