This place was horrible. I haven't ever written a Yelp review before but since so many people just default to using the on base tailor shop I wanted to make sure anyone knows about the poor service in advance. I promoted recently and before I promoted I went and dropped off my uniforms to get my new rank sewn on, I paid for the alterations in advance and was told they would be ready on a Friday. I came in Friday to pick them up and they couldn't find my uniforms, I even went to the back of the store and was looking through stacks of uniforms trying to find them. After 20 minutes we found them and the rank still hadn't been seen on so I was told to come back again the next day. I came back to get my uniforms and was told that I hadn't paid for the alterations and even after I insisted that I had I was still charged for them. I got them to remove the charge after I pulled out the USAA app on my phone and showed them I had already paid. This is absolutely pathetic. They need to track who pays for alterations and they need to finish their work on time, not make customers dig through the back of their store looking for their uniforms. Definitely not going here again. read more