Great place to buy very nice consigned jewelry or to sell your old gold or silver…read more Judy gave me a great price and was very easy to work with. Cute storefront too. Make sure you check out the back rooms for more good deals. Goldsmith is on site so you can watch your jewelry being repaired if you are nervous about getting it sent out for repairs. I'm a fan and will be back!

From the owner: Products: Anklets, Beads, Body Jewelry, Bracelets, Chains,…read moreCharms, Cuff Links, Diamonds, Earrings, Engagement Rings, Fashion Sets, Gemstones, Gifts, Necklaces, Pendants, Rings, Shoes, Watches, Wedding Bands, Women's Clothing Services: Bead Restringing, Boutique, Custom Jewelry, Diamond Buying, Ear Piercings, Gold Buying, In-Person Appointments, In-Store Shopping, Jewelry Appraisals, Jewelry Education, Jewelry Engraving, Jewelry Guides, Jewelry Re-Sizing, Jewelry Repair, Online Ordering, Pearl Restringing, Watch Repair, Gift Shop, Jewelry Cleaning, Financing, Jewelry Insurance, Permanent Jewelry

What turns off the small business owner sometimes is that we feel like other companies are out of…read moreour league, not being able to get what they have to offer. But in the case with Finishing Touch I was able to get everything a large business would get: service, personal interest in my project, innovative ideas for unique work, and .... Josh! Josh went to bat for me as not only THEIR salesperson but as MY advocate. What I mean is that I'm certain I needed something special in design that fit a budget; Josh was tasked with making all that happen with them still being able to make money. I understand that's how it is supposed to work yet other experiences I've had in business left me wondering about getting taken advantage of. Signage is clearly not something I work with everyday, so I needed the kind of approach that could inform me AND sell me. Now my place actually has the people in my small town talking about the cool new sign, and I am happy with how the process all went down. Josh also helped me find ideas for my window wainscoting. That will really help tie my brand together and I'm happy that FT can accommodate all that for me too. Look, if you need help re-imagining your business it's important for you to give Finishing Touch a try. See what they can do for you. If you like it, just know that they will do it like they say they will too.... these days it's hard to get all that in one package. With FT you can ignite new energy in your business.

I was referred here by a couple who are friends of mine, who were very happy with their engagement…read morering and wedding bands. I'm so glad they told me to seek this place out! It's not as obvious, large, or advertised as other jewelers in the area, but well worth taking the effort to seek out. My new fiance and I came with some very specific ideas for a non-traditional engagement ring, and even brought our own stones, and Mary Beth didn't mind at all. She was genuinely excited about the creative process, and now that the ring is on my finger, I couldn't be happier. The work was exquisite and very personal, and we were brought into every step of the process. They are also the only jeweler I discovered who did not take advantage of the "engagement" label price inflation that seems to be the norm at major jewelers.

I dropped off my ring to get fixed and cleaned on October 20. On November 22. It was finally ready…read moreto be picked up. When I dropped it off they told me a week and a half. More than a month later it was finally ready! I also thought it was weird that I never got a receipt that they took it. When I called and asked about the ring, they told me they hadn't done anything with it yet but it had been 2 1/2 weeks already. When the person who is going to pick it up for me came a week later to check on it the store couldn't find it. They looked in the store couldn't find it. And then they went upstairs and looked all over and couldn't find it. "Oh, it must be at the jewelers getting fixed." They weren't positive. It made me wonder if they even sent it yet. I friendly gathering back, and it looks very nice, but it's definitely not of taken this long. I definitely will never go back to this place ever again, and I recommend nobody to ever go there for anything!

One star because I can't give it zero. I dropped a dress watch to have the clasp/band…read morerepaired/replaced- at which time I explained the issue and showed them the partially broken clasp. They said their watchmaker would come in the following day and took my number so he could call if needed. After two weeks I got a call that the watch was done - only to find out that they didn't fix it and the watchmaker supposedly said it was working fine. If they can't communicate with their watchmaker, and he failed to call me to clarify the issue... WTH? Absolutely horrific customer service, follow up and communication. Can't imagine them doing anything good. They responded poorly when I explained that it wasn't fixed - and even partially tried to blame me for not explaining what was wrong when I dropped it off. If the watchmaker couldn't see that the clasp was broken, then he didn't even look at it. Seriously don't bother.

Unbelievable attitudes at this place. I came a few minutes early for my appointment, checked in,…read moreand the woman told me she couldn't believe I showed up early. "Do you KNOW what time it is?" The entire parking lot and building was empty, they had no customers, yet she couldn't be bothered to deal with me until my actual scheduled time. I told I just need to pee into a cup for 5 seconds and can wait until they had a free moment and that's when her co-worker came out and they both argued that "we do a lot more here than just drug tests". Meanwhile, they stood in the office, drank coffee and closed the door to my view. I told them there was no need for attitude, but they both either hate their easy job or they just have nasty personalities to begin with. I recommend going somewhere else, anywhere else, than this place. I honestly don't know how either of these two women were hired- there couldn't possibly have been an interview process. It really doesn't matter how "well" they do their job duties and place a label on a cup... both of their attitudes were rude and offensive and they showed no respect whatsoever.

I've had some bad customer service, but this place tops the chart. Incredibly rude, inconsiderate,…read moreand quite frankly..b****y. I had to go to this place for a pre employment drug screen. However, if given the option to not go to this place, I would tell them to go to a not very nice place. Absolutely poor.