Please do not send theses people ANY money unless you are absolutely sure that you will be taking their tour. It has been a life long dream of mine to retrace the steps of the civil rights movement. While googling "Civil Rights Tours" I found The Wake-Raleigh Martin Luther King 2011 bus tour. I contacted them, sent my deposit and was waiting patiently for my trip.
Everything was going along just fine until my sister became very ill and doctors informed us that my sister had 3-4 weeks to live. Which meant instead of taking this tour that I had looked forward to, I would be planning my sisters funeral. I immediately contacted the 2011 Martin Luther King Civil Rights Heritage Tour Travelers Committee to explain my situation I was told that my refund would be mailed out in a few days ( no mention of any fees). Much to my surprise and dismay my refund was returned less a $50.00 "Admin Fee". While there website clearly states that a full refund is returned if the trip is cancelled 45 days out. I spoke with Mr Prins 46 days prior to the tour at which time he explained that the check wrietr was out of town ( Mr. Lighttner) and would return on Monday. When I contacted the committee specifically Mr. Bruce Lighttner He informed me that he and Mr Prnce were morticians and feel that my displeasure was a result of my loss. He never expressed any empahay or compassion instead he responded in a very rude, insensitive and threatening manner.
There is no way that this cancellation cost anything in "Admin fees" or otherwise. While my initial intent was to rebook in 2012. I will NEVER book with this company. read more