LIAR, CHEAT, and all around DISHONORABLE person! One of the worst home improvement experience we've had. Mark was really prompt in coming out to give an estimate and provided a competitive quote but everything was downhill from the moment we agreed to work with him. It started with him blowing us off on the agreed upon start date and then showing up without notice the next day and started prep work so we couldn't cancel his services anymore. The majority of the painting was done pretty quickly which should have been indicative of the quality. His communication is horrible and his lack of regard for your time is appalling. On more than one occasion, we would arrange to be home so he could have access to paint the front door and he wouldn't show up without notice of any kind! In his original quote, he included painting our deck on the written estimate and when he finally got around to it after many many calls from me, he tried to wrangle more money out of us by saying there was actually more prep work (e.g. pounding in some nails) then he anticipated. When I reminded him that he saw the deck when he gave us the original estimate and should have known the extent of the work, he couldn't dispute that. He came to finish the deck when we weren't home and had the audacity to just paint the floor of the deck, neglecting all the rails, stairs, etc! When I called him about it, he had the nerve to say that his definition of a deck includes just the floor - WTF?!?! To top it off, the paint on our wood sliding started bubbling immediately. Each time I call to ask him to fix the flaws, he says he will come but no sight of this sorry excuse for a painter. read more