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    ML Property Services

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

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    Services - ML Property Services

    Property cleanout

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    7 days ago

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    ExperiGreen Lawn Care

    ExperiGreen Lawn Care

    1.9
    (18 reviews)

    I am very disappointed with my experience with ExperiGreen. I called the call center on 8/23/25…read moreafter my yard had already been treated twice in August with no improvement in the weeds. I specifically requested a callback before any further treatment was done. Nobody called me back until 9/16/25, nearly a month later. When I finally received a call from 317-552-2179, the gentleman first told me there was no note to call me back. Toward the end of the call, he admitted he saw that I had requested a follow-up but dismissed it by saying the customer service team is overwhelmed and probably forgot to schedule my callback. That may be true, but as the company, it is your responsibility to take accountability. It is not my weight to bear as the customer. To make matters worse, the gentleman on the phone was unprofessional. He repeatedly talked over me, was not interested in hearing my concerns, and focused on defending the call center instead of resolving my issue. He even tried to shift the blame by citing how far away the call center is, as though that should matter to me. In the end, he hung up on me. I did not curse or attack him in any way, I only wanted my concerns addressed. At this point, I have lost confidence in the service. If two treatments in four weeks have not worked and the company cannot follow up or handle a callback respectfully, then something is broken in both the service and the customer care process. I have pictures from today that show the weeds are still a problem. This message is being shared publicly because I hope someone in leadership will finally step up, take accountability, and resolve this situation.

    Since ExperiGreen bought Lawn Medic, the service has gone downhill. I am being charged for a…read moreservice that I told the technician I didn't order. After a pest application, my plants have died, and my yard has progressively looked worse through the season. I've emailed to cancel my account and dispute charges. I was told I had to call to cancel. When I called to cancel, I was put on hold. I'm feeling like a hostage to this company that does terrible work. It has been weeks since ExperiGreen said they would contact me. To date I have not been contacted. Instead they came and "treated" my lawn. The technician NEVER went to the back of the house. So now ExperiGreen is charging me for a service I have been trying to cancel for over a month AND not even doing the full service! Stay far away from this company. They are scam artists.

    ML Property Services - junkremovalandhauling - Updated August 2026

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