Went in as prospective buyers, expecting to be treated with the respect that such an "upscale establishment" should offer. However; we received a slew of racist and sexist vitriol, as well as ruthlessly uncomfortable high pressure sales tactics. Will not be returning and would advise others to boycott this store. read more

I give this store 2 stars only because they use decent quality of leather. If I was going to rate them on customer satisfaction and craftsmanship, barely would give this place a 1 star! My wife and I took a road trip to Texas last April, starting off in San Antonio and eventually end our trip in DFW. On our travel, we made a stop in Austin, and we came across a Mom & Pops leather goods store and found a unique Belt Buckle, they had beautiful hand crafted belts, but unfortunately they didn't have a belt to accommodate the buckle dimensions, while discussing our itinerary, to the salesperson, she suggested that I could take a look at Leddy's, they have a large selection, so off we went! When we arrived at Leddy's, a salesperson by the name of Joe Peters Jr. greeted us, I told him that I was looking for a nice belt to accommodate a buckle that I had purchased, I showed him the buckle, then I showed him a picture of the belt as an example of the color and style that I was looking for. He showed me a few belts in stock that was around $250, but nothing came close to what I was looking for. He said that the only thing that he could recommend was to have the belt custom made so that it could match the color and black backing that attracted my attention to the one that I had saw in Austin. The price tag for this special order belt was around $450, expensive yes, but with this buckle, and dark rich brown tooling with a rich looking black backing, to me it would be worth it. Order place, payment in full, 6 weeks later I receive a box with the belt, and I couldn't believe what was shipped to me, the color of the belt was not even close to what I ordered, the black backing looked like they took a small brush to applied the black dye backing, and getting it all over the leather tooling, instead of having a belt made by a craftsmanship, I received a belt made of crapmanship! I showed it to my wife, she was stunned by the poor workmanship, showed friends and co-workers, their response was the same, but with quite a few W.T.F. man you got ripped off. I call Leddy's to express my dissatisfaction, I asked to speak to the owner, but instead referred to a guy named Tommy who works in the hat department. Tommy requested that I text him the pictures of the belt, and also the example of the color and style of belt that I had showed salesperson Joe when I made the order. Tommy called me back and gave me the speech that Leddy's belts were of the finest quality belts ever made, completely overlooking the obvious flaws in what was delivered to me. He did send me a picture of a belt that they had in stock back when I was there, if that was what I was looking for, I would have bought it, and not spend an additional $150 on a special order. When I called back on his cell line, a woman answered and said Tommy was on another line, I left my contact info, that was two day ago! If anyone reads these reviews, and if I can prevent someone else from being ripped off, I can tell you from experience that it taste like the belt that was made for me " REAL CRAPPY" BUYERS BEWARE!!!!!! But if you do shop there, make sure you don't have anything special order, because it will be a special disappointment. read more

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"Fort Worth stockyards" being the world's famous star attraction tourist spot, displaying its vibrant colors of "the wild Wild West" culture to the rest of the world is being degraded by stores like ML Leddy's whose staff were not only rude to their customers but also impatient and impolite. I wish they showed some little gratitude towards their customers from which they earn their bread and butter. read more

Customer service is great. Most comfortable footwear I've ever worn. I have a bit of an odd size so I'm glad I had this option to get boots that truly fit. Can't wait to get mine in the mail! read more

These are the most comfortable boots on the planet! I wore them standing and walking around on concrete for 8 hours the day after purchasing, and I could just as well have been wearing slippers! My feet felt great! read more

My wife and I have been waiting on custom boots for two and a half years from here. Ordered them for a 15th wedding anniversary. Still not complete, with little to no communication. They take all your money up front (7k worth) and don't deliver. Do not buy custom here. Run away! read more

If you just happen to want cowboy boots, go somewhere else. If you want the best boots of your life, and can put up with odd corny jokes, this is the place. It's family owned and operated and they really know what they are doing. Even the pre-made boots are expensive, but super comfy. You can custom order boots, but be ready to wait 6-18 months. We wish the boot fitting specialist didn't talk down to us so much. We bought a pair of boots, and knew we would. He tried to be all like "I'm man, I know what size shoe you need, and that these boots will match with everything". Could have done without that, but still a good experience. read more

High end and very over priced tourist trap you cannot beat the quality but you can beat the price.

This requires a bit of a picture to be painted. I am from NY born and raised. I have never been much of a cowboy or really a fan of the wild wild west culture for the most part.. friends of mine would think girls look super hot in cowboy boots and I just never understood it, did nothing for me... Few chapters in life later my cousin moves out to TX and long story short I go out and visit her. Lets just say not only did I fall in love with the Lone Star State... but found a new inspiration and appreciation for all things Texas.. yes including cowboy hats, boots, and belts... ohhh the belts! My cousin took me on a trip into Fort Worth and we visited M L Leddy's. This put the nail in the coffin for me. I never before wanted a custom cowboy hat in my life but for some reason fell under the spell that Texas has a way of doing (So I was told constantly but never understood). I loved the hats, and wanted one bad. Then the big decision... and it was to not be selfish (for once) So instead I purchased some souvenir bull horns that are absolutely beautiful - to give to my parents lol End of the day all i can say is if you ever get the chance to visit Texas or maybe just live within reasonable distance... go visit M L Leddy's at least once in your life. They have such an amazing selection of hand made leather goods that really show you how impressive American tradesmen and women are. The quality of these boots, cowboy hats, belts, and everything else leather is simply impressive. It gave me a new found appreciation for quality made Texas leathers and speaking highly of not only M L Leddys but the entire state. Yeeaa Haaa! read more

If you're asking me $1400 for a pair of boots, at least have the courtesy to speak to me. I was in this place 12 minutes... the man shining shoes was the only person that spoke to me. I was told this was the place to go in Ft. Worth. I'll take my money elsewhere. read more

First a bit of background .... I spend a fair amount of time outdoors, for work and play. One of my playtime activities is related to things cowboy that go "bang". I own a set of Tony Lama boots and I thought they would be wearable when I bought them because they were well fitted. Silly me. These things are almost unbearably painful to wear for more than 30 minutes ... forget about wearing them for hours outside. I have tried on a number of other "factory" boots, all to the same effect. Pressure point pain points and cramping on the outside rear of the boots, both feet, that end up like torture very rapidly. Then I went to Leddy's and found out both the solution and the source of my boot problems. It seems that I have a pronounced and very long arch, which causes my feet to slide forward and off of the arch support area on "normal" boots. Leddy boots are designed and fitted around a different fitting paradigm, one in which the boot is fitted around your arch and not around the length or width of your foot. Really !!!! I knew that my problems were solved as soon as I tried on a pair of Leddy boots and walked around in them for awhile. No pain, no cramps, and a nice supported feeling all around including in the arch area. Problem solved, and my feet are thanking Leddy. Yee haw. read more

Best boots hands down! If you are in Ft. Worth this is an absolute must. Custom or off the shelf.

Great selection with a helpful and knowledgeable staff. They have two separate boot areas in the store. One area is assembled in the US in San Angelo TX, and are expensive custom boots. The other area has boots assembled in Mexico using similar materials and are more affordable. While the prices here are moderately high, the quality is exceptional as are the staff. I would definitely recommend giving this shop a visit. read more

I was looking for some special boots and Leddy's delivered! The staff here is amazing and the service is top notch! Mark and Matt took great time and care helping me design the perfect pair of beautiful boots. I bought a second off the rack pair also. Beautiful quality materials make beautiful boots! They also have a great selection of clothes, hats and jewelry. Leddy's is not to be missed if you are in Fort Worth! read more

Walked in feeling like I was about to be the new owner of a pair of boots or hat, instead I walked out feeling like the chew that was being spit into the bin in the corner of the hat section. read more

I wanted something special to get my husband after he graduated residency. We went to ML Leddy's for his first custom pair of boots. Everyone at ML Leddy's was more than helpful and went out of their way to make sure we had a good experience. The men who work there were extremely knowledgeable and answered every question we had. We never felt rushed or like we were being pushed one way or another. We have a while before we get the boots, but are extremely excited to receive them in the mail. read more

Joe called said my boots were back so I drove an hour excited that they were going to fit. They don't fit. Joe's explination...your foot will slop around in our boots. I have custom boots that fit but they didn't come from ML Leddy's. Don't waste your time or money! read more

I went in here once with a pair of boots in my hands looking for boot tips. The woman took one look at my $300 boots and told me they only work on their own boots. I told her I just wanted boot tips and she told me they only sold cowboy boots. (I had some in my hand but I guess they were under a thousand dollars so I'm not worth the time. Rude, dismissive and overpriced. read more

The employees in the boot department only talk to each other and ignore their customers all around them, as if they don't even exist. I was very insulted and disappointed after going there, specifically, with high hopes to find a good pair of boots. I'd give it one star but the employees in the clothing and accessory departments were at least friendly, so I'm giving it 2 stars. read more

I went to Leddy's and purchased a semi-custom sports jacket and 3 pairs of custom trousers, totaling $1,800. The quality of the jacket and it's initial tailoring was horrible in view of the cost. The salesman later admitted that this particular manufacturer was not very good. This makes me question why a place of Leddy's stature would carry this line of clothing. It's taken much longer to receive the clothes than I was told, and I have yet to receive the trousers. While the salesman was cordial and offered to reimburse me for the additional tailoring that my jacket required, I get the impression that my dissatisfaction was not that important to them. For the price of their products and overall customer service, I cannot recommend Leddy's. read more

Went to Leddys to check out some cowboy boots for my hubby. He had an idea of what he wanted but was not sure. The service left much to be desired in terms of the overall experience. I kind of felt like I was in pretty woman. Needless to say, I don't think we will be returning. read more

Just bought my first pair of 'custom' boots (they were on the shelf, but made for me :) ). These boots are amazing! For me to buy a pair of shoes, I have to be IN LOVE with them- I am in love with these boots. One of my friends and I have been looking for black boots. When we went to the regular stores, I didn't find anything I loved. I found my boots at Leddy's. Mark D. was awesome! He boxed up my boots and put them in a bag so I would make my flight. He also had them shined - they are amazing!!! I highly recommend this place. A little pricey but worth it. The are a year out on custom boots because they are so popular. read more

Love this Fort Worth institution! Great selection of high quality western wear. The shoe shine guy is the best!

Wow. TONS of hats, belts, boots and jackets, all made of high-quality leather.

Wanted to wear my new boots for a month before writing this review. Mark did an outstanding job selecting the right size. They feel great and continue to get better each day. I've read a couple negative reviews stating that the staff was arrogant. I found Mark to be very knowledgeable and confident. I don't need a sales associate to suck up to me. I need a high quality boot and professional fitting and that's exactly what I got. Thumbs up. read more

First time to visit this store. Went to ML Leddy in San Angelo in 1972 and fell in love with their products but as a college student, could only dream of owning a pair of wearable art. I found myself arriving a couple of hours too early for my flight from Love Field and decided to visit the store in the Ft. Worth Stockyards. True to Texas roots, these people are friendly beyond any expectation. I have a knack for being attracted to the finer things in life and found my way back to the "custom boot" room. Was allowed to look at my leisure, without interruption for a few minutes. I then approached Kim, as he introduced himself. He sells the "custom off the shelf" line. And my favorite? Of course, a pair of black full quill ostrich for $2700.00 Not quite ready to spend this kind of money for boots, he showed a number of options to me, generously directed me to the Vaquero line, where I met another fantastic assistance, but quickly, determined I was there to have boots made specifically for me. Back to the Custom room, but met another "fitter" - Joe. Can these guys get any better? Joe took me through the entire process of taking measurements, showing all of the options, making suggestions derived from my comments and allowed me to make the decisions - based on drawing from Joe's knowledge and experience. I placed an order for these boots - 15 months to received them. Also, purchased a matching belt and a new shirt. 15 months is a long time to wait for boots, but is nothing to wait to fulfill a dream. Thanks Guys! This was a great experience! One more thing - custom boots, matching belt and shirt - WAY less than $2700 - in fact nearly $1,000 less. Well worth it! read more

I went to leddy's in hopes of finding a boot that meet my wide calfs needs and large foot. I found just the right pair! Everone so incredibly nice and helpful. A huge thanks to Mark for dealing with my demands and putting him on hold in order to go see the cattle drive mid sale. I WILL DEFINITELY BE BACK read more

Very let down by these folks--have been waiting going on two years after both my wife and i were fitted for a pair (and paid up front). They just don't deliver when it comes to getting the boots made to fit and made in a timely manner. They may be the greatest boots in the history of boots but if they don't fit and you can't get them, they aren't worth much. read more

Terrible service, merchandising and overall feel. The reviews you read are true. We used to shop often at the Sundance Square location and loved everything about it. Unfortunately it closed down and the story about the closing states that " its not to downsize but to consolidate their Leddys Family and great personnel." Completely false. We visited their stockyards location today. The people are terrible- at their other location we would not leave without spending $2000+..... today, the old guy in the 1970's suit (I like vintage - but not old jerks) asked us if he could help us with anything. My husband replied saying we were "just looking right now". About 5 minutes later we had inquired about some boots with another associate- she mentioned to the old guy that we were looking at boots, his reply (in front of us) " they're not going to buy anything". Funny- he didn't realize that we normally would have. store completely stinks now.... people, merchandise, atmosphere, etc. bad decision on Leddy's part. We will never shop with them again. DONT GO!!! read more

An amazing store with amazing employees and outstanding merchandise. I now own 5 pairs of boots from Leddy's and would not buy from anywhere else. read more

These people are the pros pro. They took half an hour to measure my foot. Repeatedly asked it I'd like a really nice glass of wine (had to work that night so no) and spent an hour walking me through the options. The fact that my boots will take 15 months to be ready is evidence that the demand exceeds supply says a great deal about the boots. One day these pieces of art will show up at the house and it will be a great day. I was blown away by the customer service. Appreciate it guys read more

Our (my wife and I ) plan was to buy some boots in Ft Worth...nice boots. So you do the research and end up at Leddy's...ready to spent $1000+. Before going over to the boots section (in the back), we decided to first check out the clothes section. Really nice shirts! We were quickly approached by a salesman (little, older man, grey hair, cowboy hat) and he asked me if I thought I would find anything that would fit me (yup..I am 6'6"). I answered him honestly, and told him "no I don't think so"..to which he said, in a very unfriendly way.."then why are you looking?". So we left...and spent our money elsewhere. Mr Leddy...I hope you read this. My wife and I are so disappointed. I hope you take the time and investigate this. Theory says that I will share this story with at least 10 other people...and they will share it also, etc etc... I love high quality western stuff...but when your staf starts acting like they can afford what they sell and disrespect their customers, it is the beginning of the end. You need a more contemporary approach to your salesforce or else you better sell your business before it is to late. read more

Recently bought a pair of cowboy boots here after a long search. Most of the people here were helpful, my sales person had a bit of a attitude. He helped me make sure I had the right size since I wasn't positive and wanted a good fit. Spent a bit more than I wanted and the might be a tad bit too big if I ever actually ride a horse but they sure are comfy. I wear them more than my regular dress shoes now. read more

Ruth J. is spot on, as always, about this place. all hat, no cattle. Way over priced for the quality of the merchandise. Customer service and merchandise knowledge is lacking. Would never purchase anything there again. read more