Our chiropractor recommended MK after my daughter rolled her ankle. We made an appointment for a day or two later, which was great, however the the experience was awful. The office waiting room was huge, empty and very dark. The receptionist kept getting inturrupted with our paperwork due to other employees complaints of being tired, current diet, etc... so annoying. After our paperwork was completed, my daughter and I waiting a significant amount of time. This was odd since the place was deserted of patients. Finally, from far away, a young woman called my daughter's name, noticed us getting up but left and walked off down a hall in another direction. My daughter was new on crutches so it took a moment to get her to the hallway and we headed down. We couldnt find the lady that called us so doubled back to head back to the receptionist. Before we got there, the lady had annoyingly called us from a room. We entered the exam room she was in and we stood, awaiting instruction. There was not a step for my daughter to hop on the table, nor had the paper been changed from the previous patient. The lady was intently studying the chart too much to notice so I told my daughter to lean on me so I can take her crutches and hoist her up on the table. The lady noticed and said " oh, do you need help?" Duh. I told her I got it, no worries. She went back to her reading. Just as I picked up my 14 year old (who is bigger than me in both height and weight), she finally noticed the paper and changed it. She mentioned she could've gotten a step for her to get up as if I declined to have one. How rude. This lady was unprofessional in every way. Not clean, walked with a swagger and spoke quite with very poor tone and professionalism. Fast forward....while waiting for my daughter to return from her xray, I noticed empty water and soda bottles on the floor. I picked them up to discard them, but could not find the receptacle. I didnt want the dr to think WE had left our garbage in his exam room. I placed them on the counter. What was the lady doing if not racing ahead to make sure the room was clean and ready? Geeez...
Dr. George finally entered and was very friendly and knowledgable. We discussed the xray findings and his recommendations for treatment. The images were saved on a disk but he was unable to eject it. I pointed out the bottles I picked up and explained, and he called out for someone to come in and remove them. Aha! There indeed wasnt a receptacle! Not important, but I felt better it wasnt obviously in front of my face. I dont doubt he still thought the trash was mine anyway *sigh* Dr George excused himself but stated IT would be in to retreive the disk. A nice gentleman came in to fit my daughter for her boot. He answered all of our questions and was professional.
The IT person came in during this time as well, but could not retreive the disk either.
In short, if you don't mind rude, unprofessional people and not so clean exam rooms, go for it, Dr. George was nice.(and expensive!!!) We switched to a different orthopedic practice which was better in every way.. half the bill (they had to take a new xray bc the images from MK were lost, plus a new boot), 1/3 of the time waiting, pleasant, professional, clean, all the things you expect from visiting a doctors office. Dont waste your time, Im still making payments to MK and so not worth it... read more