Cpt. Mo took great care of us in the beautiful limo sprinter, would definitely recommend Royal…read moreTransport!

From the owner: 24x7 local limo transport Fast, clean, professional…read moreServing: Cleveland, Akron, Canton Royal Transport provides fast, professional high quality transportation services in luxury SUV's with 24x7 service.

Top Notch Service! We have rented with RockStar Party Bus twice in the past few years and have had…read morean exceptional experience with them both times. Our family party of 30+ all enjoyed the ease getting on and off the bus throughout the city and the courteous and helpful drivers each time we have used them. Can't say enough good things about them!

Scott was our driver for lucky#13! We had a great time, I surprised my husband with the bus down to…read morean Indians game. He had such a great time he wants to try and do this every year with our friends! Very friendly staff!

I've been using A1 Mr. Limo for 5+ years in Cleveland and wouldn't go anywhere else…read more Leanne in booking and sales is always fantastic to work with -- incredibly responsive, helpful, and makes the entire booking process so easy. Alyssa has also been great to work with and is always helpful. Their drivers are consistently excellent, and Dawn and Tony were fabulous. Great fleet, reliable service, and very competitive pricing. Highly recommend!

A-1 Was the transportation used for my daughter's wedding. Their driver Regis was SUPERB! While…read morethe wedding took place at Our Lady of Mt. Carmel church, he was kind enough to grab the mini sandwich platter at Sweetberries down the street. (Thank you Victoria for the offer when I explained we were having snacks on the bus for after the ceremony and while they were going to get pictures taken). Regis navigated a very tight area at the lake where the couple wanted some photos. He was professional and provided EXCELLENT customer service. Regis texted after the last pickup at the hotel to the reception venue. When the bridal party left something on the bus, it was readily available the Monday after the wedding. Quality Drivers, Clean Vehicles Definitely will come back to A-1 for Party Bus/Transportation needs! A-1 is A+++++

I was a bit nervous to books with VIP since a few of their older reviews had some issues but I…read morewouldn't let those reviews bother you since they were old and some repeats. But I mentioned it to Andrew and he gave me a peace of mind about their current fleet and any backup plans if something like a breakdown, etc were to happen. Also they are very accommodating and want you to have the best night possible. I booked the 40 person bus for my 21st, and it was a BLAST! Audio system was great and had a big sink and also a bathroom. We had the bus when it was 90 degrees+ outside so you could say it was a bit toasty inside. But overall working with "Andrew" and his driver "Tyrone" they were really professional and the highlight of the night for majority of the people in our group was the Party Bus! I Would definitely consider booking another Party Bus with VIP in the future!

Terrible company to work for..Ragging busses, unprofessional, deceitful, dishonest owner, Andrew!!…read moreI was a lead driver of a 3 bus move on a 4 day DC trip in MAY 2024. 2 OF THE 3 Motorcoaches broke down on Day 2!! Lonnnnng lonnnng story short, The group hired Buses in that area to fulfill their itinerary trip. Andrew avoided both the customer and my calls. I cannot blame the customer at all for doing what they had to do. I was such a terrible mess! When I finally talked to him( while stranded on his broken down bus for 5 hours), Im upset about the whole scenario and his lack of concern his buses broke down, his customers needs answers and a back up plan( that he us solely responsible for!!, and how you leave your Drivers high and Deserted! So?I said to Andrew, "What are we going do?what are you going to do? Andrew: "I dont know what you want me to do about it, im in a plane right now headed to Vegas( with his fiance)". Told me to figure it out( lol- He's the one with the $$$ and calls the shots( approval). I WAS DUMBFOUNDED!! I Knew at that moment I QUIT! STRANDED ALL THOSE DAYS NOT HEARING FROM HIM, I had to hustle my own way back home to Ohio(And I had my 8 year old grandaughter that accompanied me on this trip, that he also had knowledge about). I texted him the next day, and I told him that I wanted my compensation for that trip(1200.00)!! I lost 4 days of my life for working for you. And its not my fault the group fired you and sought out another bus company to complete business. Then you abandoned the customer and your employees(drivers) needs??!! Guess what??! I dont think I have to tell you all what happened about getting paid..lol Trust these reviews, and know the positive ones are fake ones for business! I always say, "I will show ya, better than I could tell you".. so with saying that.. Just go to the Address and see his broken down junkyard, and you will see his mismatching buses on his lot, and his Office( that looks like it belongs in a junkyard). Go look, before you leap! And Andrew, if you read this.. I hope do the right thing and send me my money...My cash app is still the same! *** If he does the right thing and I will make another review saying " He does have a Heart*** Won't hold my breathe though, I been let Karma deal with him in her own way. Because God dont like UGLY, no one can avoid his calling.

If you are booking this company for a bachelor, bachelorette, wedding, concert, etc...RUN…read more Cleveland Party Bus Rentals, BVIP, and VIP party buses are all busses that will serve you MUCH BETTER THAN PLATINUM. Picture this: you and your friends get together for a blossom concert to enjoy what you have left of the summer, and the next morning, you wake up to an email saying you will be getting charged for "Damages." When you ask what was broken, they respond that everything is functional and no damage was done. They go on and charge your account $500 and never give you the reason for doing so. I contacted my bank, and they issued me the money back, but I got a letter charging for miscellaneous fees. When we tried to contact them multiple times, there was no response to our continuous emails and calls. Seven months later, we are still dealing with the repercussions of this horrible company. TRUST THIS COMPANY. I have heard numerous reports that DIDDY parties have been held here, too. If you wanted to get screwed over so badly, I would suggest having your husband, wife, or a friend DO IT FOR YOU. I REPEAT, THIS COMPANY IS NOT WORTH IT! All the five stars are fake accounts that they have made to promote their horrible, sketchy, and trashy bus.

My experience with Platinum started off so well, but unfortunately when it came time to really show…read moretheir customer service, their true colors showed. I had a reservation for a bachelorette group for a winery tour on May 15th. Unfortunately on May 2nd the mother of the bride was admitted to the James Cancer Center's ICU due to a complication with her battle of stage 4 lung cancer. We weren't sure how it would go, as no one does, so we waited for the bride to let us know. Unfortunately as the days passed, her mother hadn't recovered enough for the group to make it out of town. The bride was the power of medical attorney. We contacted platinum on the last possible day to get a partial refund (which we were understanding of, it's in the contract) however we were met with a complete lack of empathy or help. They said they can still bring the bus to Columbus but we would need to pay more, otherwise we would lose the money. We stated we were within the contract & the 5 days of the event & the response was "I don't have the contract in front of me, I'm not in the office." It was 4 pm at this point on a Monday after calling and dealing with them all morning. Finally we brought in a legal aid rep to call & we got a partial refund. At NO POINT was there an expression of apologies or understanding surrounding the reason why. We had to fight all day to get a partial refund. Finally, today, I was able to send a letter the social worker helping on behalf of the family sent to help with financial obligations we might not have been able to hold up on our end. I sent the letter, along with an admittedly not very nice email stating how awful the customer service had been, additionally with a link to the now viral ceremony that was held that same weekend due to the unknown of whether the mom would make it to the actual wedding stating a request for a full refund in the hopes to help our family & friends with money. The response back was almost laughable if it wasn't so heartless: "Good Morning, No further refund will be issued and I have reviewed your email carefully. Your bus was held for you, and it could have been rented to others, which caused a loss in potential business to us. This matter is closed and we wish you the best moving forward. Thank you, Dawn " my response: Dawn, Thank you for your well wishes and thoughts for the family throughout this time Sorry you lost maybe $2000. We might be losing a loved one within the next few days. Have a great day! & finally, my favorite part, the response back: "I would suggest that you concentrate what precious time you have with your loved one, vs continued pursuit of this matter. You have a great day also, Dawn" That was the first acknowledgment of the bride's mom throughout the ENTIRE ordeal of our situation & THAT was the response. Basically at this point we don't care about the money. Just know if you book with platinum, they have zero regard for you, your friends or family unless you're putting money in their pockets. https://www.today.com/health/ohio-couples-holds-impromptu-wedding-local-hospital-so-mom-fighting-t220997 here is a link to some insight into how incredible & strong Taura is, how beautiful & resilient her daughter Carley is & how incredible #TauraStrong really is. Right now we are looking at numbered days. Any and all prayers are welcome. Sorry for the long review. Platinum customer service is trash.

We rented a Party Bus Oct 12th to take our 86 year old Mother & 88 year old Uncle along with their…read morechildren, Grand-Children & Great-Grand-children that came in from 4 states on a "Memory Lane" Day -Tour family reunion! Adam was SO accommodating our Event with changes in dates & numbers of family members as well as needing seats with buckles for our 3 youngest needing car seat safety. Joe our driver couldn't have made our experience more perfect! We gave him the map of all the places we wanted to drive by so they could reminisce & share their memories and stories with all of us. Joe not only drove us to each destination, but he stopped & waited very patiently while they shared their stories! Starting at the home where Mom & Uncle were born & raised in, My Grandma & Grandpas home where they moved to until they passed, the Old Cemetery where they lay to rest with many generations of family. We drove by where they used to work/retired from ( if the buildings were still there) and even a couple places they used to have beers & cut loose when they were in their prime haha. We got out at the Veterans Park to stretch where the Parmly Hotel used to stand-where my Grandmother was a desk clerk & met my Grandfather- the traveling Salesman from Massachusetts. The leaves were so beautiful & the day was perfect to walk around the park & listen to their continued stories. We proceeded to everyone's 1st homes where we all raised our children and shared more fond memories!! We ended at the new BEAUTIFUL William Vincent Winery on the Lake in Madison to share some wine & snacks. Highly Recommend! This was not Joes typical bus run & he shared with Us how much he enjoyed us as well. I would HIGHLY recommend Sunset Taxi. Thank you once again Adam & Joe for making Our Memory-Lane Family Reunion such an enjoyable, unforgettable event. Thank You!! Beth Walker - Perry Ohio & Family which traveled from Colorado, California, Arizona, Tennessee *unfortunately Florida family didn't make it due to Hurricane

Unfortunately, Sunset Taxi never responded to my voicemails, emails, or messages on the their…read moresocial media accounts. If not interested in my request for service, at least respond "sorry, we cannot accommodate you".

If I could give 'em more than 5 stars, I would! Super competitive prices and always a great time on…read morethese buses that I guarantee you won't find anything else out there like them. Really friendly staff and haven't once been disappointed with my experiences with them. 10/10 would recommend!

Great company, great guys! They work hard to make sure you have a great time. They have been in the…read morebusiness for 10 years. They know what they are doing when it comes to Party Buses.

Danny is absolutely amazing and will insure you get to your destination safely and on time. Danny…read moretransported our group of 10 to and from Cleveland and Delaware on yesterday's wintery day. He was on-time for departure and was flexible for rest stops. Absolutely the best for safe, courteous and reliable service. You won't be disappointed.

Once upon a time (in September 2022) a girl in South Carolina got the call she'd been waiting for…read moresince May. She, the guardian, and her dad, the veteran, were on the manifest for an Honor Flight Cleveland flight to Washington DC on October 15th. Not being from the area, she googled transportation to the airport at 3:30 AM, gave Danny a call and made a reservation. She probably texted him a dozen times, paranoid that something may go wrong and she and her dad would miss this opportunity of a lifetime. Danny was very kind and patient, and assured and reassured her that it would be fine. Well it was better than fine. Toni was their driver who was actually 7 minutes early for the 2:45AM pickup after confirmation texts the day before and another one when he was on his way. The vehicle was clean and comfortable, Toni opened our doors for us, he chatted with us about the area and his different jobs and his skating and the trip, even though it wasn't a very long one to begin with, was over in a blink. Rest assured if you use Danny Boy's Transportation, you will not be disappointed. Many thanks to both Danny and Toni for their awesome service to my dad and me!

Excellent! Did both of my kids weddings. He was on time, polite and willing to work with all of our…read moreunique situations. I would count on him with any transportation needs!

Very reliable and dependable very clean cars. The driver was courteous and kind. I highly recommend…read morethem.