Used to be the best jewelry store in Athens. Customer service was top notch. They always stood…read morebehind anything they sold. As of July 2026, some other people have bought them out. They're still operating under the same name, but they are nothing like it's always been. One of the new owners said they would no longer offer their lifetime warranty. The woman was so ugly because they had to replace a clasp on a chain I had bought there. She said the chain wasn't purchased there and was gonna charge me over $160 to replace the clasp and clean it. When I went to pick it up, I showed her the receipt where I had purchased the chain there. She was not happy. She said they were not going to keep paying for these things.After 30+ years, I walked out for the last time. Such a shame.

Truly DISGUSTED with the fact that I chose to give them my business. We purchased a ring guard from…read morethem and had it resized and were essentially guaranteed that everything would fit and be perfect. Not only does in not fit but properly but the back of the guard doesn't even touch her finger because the opening will not let the ring sit properly. To make things even better my Fiancée was told to take it home and wear it and it would "feel better after a few days" Look at the photo and tell me why they let her walk out of the store like this after she tried it on and voiced her concern!! Crap customer service and THEY HAVE A NO RETURN POLICY!! Even if you buy it from them and THEY do the alteration they still will not do a return!! BEWARE !! Essentially stuck with a band that I have no use for $2,500 DOWN THE DRAIN !!

We always have great service at Spencer's. Whether it's a watch batter replacement or my wife…read moregetting a ring reworked, we highly recommend them.

Top notch service with a local touch! So glad to find them for all my jewelry needs!read more

Very friendly, professional jewelry store -- we had our wedding rings polished, and they came out…read morelooking like new. They were very knowledgeable and very reasonably priced. Strongly recommended. The owner also owns Donatello's Italian restaurant, which has great reviews, and we look forward to trying it.

Found the most lovely piece at a competitive market rate and got exactly what I wanted within my…read morebudget! The owners are so delightful and hospitable! I'll certainly return in the future for all my jewelry needs!

Best price for excellent quality and service hands down!! I would recommend them to all my family…read moreand friend.

My wife and have been going to this jewelry store for the past years! I bought my wife's…read moreengagement ring here and then we were able to come back and even customize it some more after the proposal. Then we purchased our wedding bands here and have grown to trust Linh and his wife for all their jewelry advices. We always have full confidence that they will always give us the best deals and best qualities on our jewelry. We will continue to go back for all our future jewelry needs! 5 year anniversary coming soon!

Very knowledgeable and friendly staff. The jewelry cases are arranged to not be overwhelming but…read morefull of beautiful pieces.

Over the years i have purchased several nice pieces of jewelry from this company for my wife... I…read morerecently purchased a present for her that needed to be resized...It took several weeks to get it back and when my wife went to pick it up she almost got into an argument with a very abrasive person about the notification process.. It could have easily been addressed but instead the staff member (or whoever this guy was) was unhelpful and combative, making her feel unwelcome and undervalued as a customer. I also say you have one chance to lose a customer... Customer support is always key...I will not be returning to do business with them EVER again

I've been here before, and I always enjoy it. The shop has a calming vibe and a wonderful selection…read moreof crystals, metaphysical items, and unique gifts. Everything is beautifully displayed and easy to browse. I'll definitely keep coming back!

I'm not sure why this is called Margo Sterling Silver; sterling silver appears to be just a…read moreminuscule part of the business in the store. Overall, based on what I saw in the store, this is a metaphysical business. I saw great looking handmade jewelry, knick knacks for the home, incense, tantra-related items, stones and other merchandise. A couple of the things that caught my eye because I have an interest in them are the crystals and sage. Margo has a big selection of stones and crystals. People burn sage (in a ritual called smudging) to clear away negativity. I've smudged my place a few times with a bundle of burning white sage, and I know it helped because I felt a calmness and contentment after I got done. Margo sells various types of sage that customers can smudge their spaces and their selves to eliminate negativity and increase positivity. I have also interest in crystals, of which Margo has a big selection. The two types of crystals that I have are black obsidian and clear quartz crystals, both of which have protective properties. One of clear quartz's benefits is enhancing mental clarity. It can help with emotional stability, and it's popular in meditation and restorative work. It's also often used for manifestation and can help create more focus and clarity around a desire. It is a protective stone and can be used to amplify psychic abilities. I have white quartz crystals near my front door to dispel any negative energies entering my home, and on my nightstand to amplify the effect of the black obsidian crystal that I keep near it. One of the most popular uses of black obsidian is to create a shield of protection to ward off negative or harmful energies. I wear a black obsidian bracelet to help absorb negativity that I may encounter. I also have black obsidian crystals in the four corners of my condo to help ward off negative and harmful energies. Does it work? I know they do. I like that throughout the store are handwritten descriptions and explanations either on or near the crystals. These are great for customers who are interested in incorporating crystals into their lives. However, customers who buy them should also learn how to use the crystals (the best placement for them, how to energize them, how to cleanse them, etc.) after they're purchased to learn how to put them to best use for themselves. One thing that I'd like to point out when I was in the store was that there were way too many strong scents concentrated in one specific area on the left side of the store. I took a couple of regular breaths in and the scents hit me hard. Think of the strong and multiple scents affecting your nose as being similar to strong and multiple noises affecting your ears. When I smelled the odors together I got dizzy, realized that scents were affecting me and immediately walked to the other side of the store. I was fine after breathing in non-scented air. I didn't get a good look at the object(s) that caused my dizziness. It would've been good to know so that I could avoid a similar situation in the future.

Elegance and Expertise…read more I truly love this store. Its interior design is refined and elegant, with a first-class environment where every detail reflects taste and thoughtfulness. The staff are friendly and welcoming, making every visit feel warm and trustworthy. What impresses me most is the craftsmanship of the master jeweler -- meticulous, skillful, and truly professional. Not only can they repair all kinds of jewelry perfectly, but they can also create custom pieces upon request. The shop also displays a wide variety of exquisite jewelry: necklaces, rings, earrings -- all beautifully made and conveniently available in one place. It's a place you'll want to visit again and again -- one that perfectly combines beauty, professionalism, and warmth.

Absolutely horrible experience at the shop, the customer service was the worst part about this…read moreplace. The owner of the shop really is not concerned with the customers experience from the quality of the repair, the time that it takes to fix and the general experience altogether. It was crystal clear that this shop was not interested in helping me out, they did a terrible repair job and then said that they were not concerned about my experience because the repair had already been done and I had to pay in order to get my jewelry back. There are plenty other shops that are so much better than this one and they actually care about the quality of their craft.