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    Markezza Jewelers

    2.3 (3 reviews)
    Open • 10:00 am - 9:00 pm

    Services - Markezza Jewelers

    Jewelry repair

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    Simon D Jewelers - Wedding band set

    Simon D Jewelers

    (29 reviews)

    These comments refer only to their online presence. I have…read morenever visited the physical location for this company. I have only access their online presents, that is, their website. I am totally blind and have been searching for a Tissot silen-T watch since mine died recently. This is the best watch I've ever had as a blind person. So, I was excited to see it available on their website. I was willing to buy it site unseen (pun intended) from their website and proceeded to do so. Their website sent me to Shopify to complete the sale. When trying to complete the sale I put in all my information, including my credit card information, but was unable to enter my shipping address. I found this puzzling. So, I called them. First time I called I got no answer. The second time I called I spoke to a female employee. She said that she would have to check with the Tissot rep. I found this odd because the website looks like the inventory is theirs not Tissot's. They said they would call me back. I did not receive a call back, so, the next day I called them, again. This time a female employee, I suspect it was the same person, told me that I was in luck because the TSA rep was in their store. I don't know why that was important, but, she said hold on and went to speak to him. She came back on the line and told me that the rep from Tissot told her that these watches had not been produced in 26 years. I knew that they were discontinued but I don't believe it was 26 years ago as I have only been blind for 25 years. And I have bought two of these watches within the last 15 years. The ones I bought, I purchased new, from Kay jewelers. The female employee told me that she didn't even know they had a Shopify presence. She also said they don't have those watches. So, all in all, if you're trying to do business with them go to their physical location and maybe they can help you. Obviously, trying to deal with them over the phone with their website is a total waste of your time. I was definitely unimpressed and disappointed.

    I had a very disappointing experience at Simon D Jewelers. I left the store crying…read more I visited right when they opened to have a gold ring weighed and the stones tested to see if they were real. As a young woman in her early 20s, this was my first time ever visiting a jewelry store. I simply wanted basic information and guidance to understand its value. A close friend had recommended this store and spoke highly of their service, so I went in with high expectations. When I asked about weighing and testing the ring, Simon (the owner) initially implied he couldn't help. After I mentioned a friend had recommended them, I was questioned about who my friend was and where I got the ring, which immediately felt uncomfortable. When the owner looked at the ring, he repeatedly asked, "What do you want to do with it? Are you trying to sell it?" I explained honestly that I didn't know yet -- I just wanted to understand its value first. He responded very sternly, "We buy gold here." I apologized and said I didn't realize that was one of their services. Instead of explaining, the tone quickly became impatient and hostile. The owners voice was hot-tempered, which made me feel talked down to and embarrassed. The interaction was so uncomfortable that I became visibly emotional and ended up CRYING in the store -- something that should never happen during a simple customer service visit. He continued pressing me about if I had the intention of selling. His wife then told me they didn't want to give out "free information" unless I intended to sell to them. To be fair, his wife did speak to me more kindly and calmly, but reinforced that Simon is very busy and really only wants to help if you're looking to sell. I understand I was not a priority since I'd never done business with them before, but basic courtesy shouldn't depend on whether someone is making an immediate sale. Weighing gold and testing stones are quick, standard services that most jewelers provide. I came in respectfully asking for help and could have been a future customer, but instead felt unwelcome and judged. To make matters worse, they quoted me a price which I later learned was far below its actual value. Overall, I would not recommend this business. Big spenders get smiles -- everyone else gets attitude.

    More Than Diamonds - Bent my prong and almost lost my diamond

    More Than Diamonds

    (11 reviews)

    $$

    Again.. I cannot say enough good things about this place! I'm such a wreck with my jewelry and I'm…read morefully aware of it, this is the third time I've been back to get my ring fixed and once again they have done an amazing job. And yes, I know it's the third time, it's not their fault at all, the way my ring is designed it's not as practical for daily wear but I love the look! Billy has suggested better ways to fixed it so I won't keep having to have it repaired.. and if I damage my ring a 4th time I will take his advice , but I'm stubborn and he's been fully understanding of that and has fixed my ring back like it was new every time! I had my ring re-appraised here with Keith this time as well and he was also quick and efficient! I will be a long time customer here! Thank you guys!!

    Amazing service from beginning to end, with the hopes that I'll have a reason to go back again! I…read morecouldn't get my wedding rings off for a surgery that was requesting I wear no jewelry, so I went to More Than Diamonds where Billy kindly cut my rings off and gave me some ideas of what I could do to make the bands bigger. He gave me some options and I left the rings there on a Friday afternoon and I received a message that they were ready for pick-up on Tuesday. A different fellow rang me up and he was just as friendly and professional as Billy. But WOW. My rings look stunning. Absolutely dazzling and better than the day that they were new. It wasn't a cheap fix, to size the 2 bands up but it's worth it so that I can wear them, at least until I decide if I want to re-design them into a different style sometime down the road, which they told me they do at More Than Diamonds too. I wouldn't hesitate to recommend this place to anybody to go to, far more than any of the jewelry chain stores around the mall.

    Markezza Jewelers - jewelry - Updated October 2026

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